What users are saying about
7 Ratings
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Score 8.9 out of 100
61 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

Cisco Webex Social (Discontinued)

For the most part, this is a great software solution for the average user. For consulting it's ok, but [there aren't] that many reach features.
Anonymous | TrustRadius Reviewer

Egnyte

Egnyte is great for working collaboratively on documents that are passed around from person to person. We use the WebEdit feature so only one person can edit the document at a time, which avoids confusion with multiple rounds of edits and is a huge help with version control. We have implemented our own detailed filing system and as long as this adheres to it, it means that there are never any missing files, or issues with finding/accessing documents when members of staff are on holiday or off sick. However, there are some documents that we still use Google Docs and Google Sheets for, as Egnyte doesn't allow multiple people to edit a document simultaneously. For collaborative work with clients, it's still very useful to be able to work on a document or spreadsheet at the same time and have instant updates, which Google services are good for.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Communication

Cisco Webex Social (Discontinued)
10.0
Egnyte
Chat
Cisco Webex Social (Discontinued)
10.0
Egnyte
Integrates with Outlook
Cisco Webex Social (Discontinued)
10.0
Egnyte

File Sharing & Management

Cisco Webex Social (Discontinued)
8.3
Egnyte
8.9
Document collaboration
Cisco Webex Social (Discontinued)
10.0
Egnyte
8.4
Access control
Cisco Webex Social (Discontinued)
10.0
Egnyte
8.9
Advanced security features
Cisco Webex Social (Discontinued)
5.0
Egnyte
Versioning
Cisco Webex Social (Discontinued)
Egnyte
8.8
Video files
Cisco Webex Social (Discontinued)
Egnyte
9.0
Audio files
Cisco Webex Social (Discontinued)
Egnyte
9.0
File search
Cisco Webex Social (Discontinued)
Egnyte
9.3
Device sync
Cisco Webex Social (Discontinued)
Egnyte
9.1

Cloud Storage Security & Administration

Cisco Webex Social (Discontinued)
Egnyte
9.3
User and role management
Cisco Webex Social (Discontinued)
Egnyte
9.1
File organization
Cisco Webex Social (Discontinued)
Egnyte
9.7
Device management
Cisco Webex Social (Discontinued)
Egnyte
9.2

Cloud Storage Platform

Cisco Webex Social (Discontinued)
Egnyte
8.9
Performance
Cisco Webex Social (Discontinued)
Egnyte
9.0
Reliability
Cisco Webex Social (Discontinued)
Egnyte
8.5
Storage Reports
Cisco Webex Social (Discontinued)
Egnyte
9.2

Pros

Cisco Webex Social (Discontinued)

  • Easy to use.
  • No special setup.
  • Doesn't require any special hardware.
Anonymous | TrustRadius Reviewer

Egnyte

  • One of Egnyte's features that we use quite frequently is file sharing to individuals outside of our company - whether we're sharing documents with prospects, potential buyers, or clients, it's as easy as sending a link to share a file, or creating a guest profile for them to sign in if they need to upload documents to us.
  • Desktop sync is a feature in Egnyte that we could not live without! The continuous sync means that our systems always have the latest version of every document that's worked on almost instantaneously.
  • Password protected file sharing is a must - we are a business brokerage firm and so client confidentiality is one of our highest priorities. Having the ability to put our files behind a password-protected link for viewing and downloading has helped us immensely.
Chelsey Clayton | TrustRadius Reviewer

Cons

Cisco Webex Social (Discontinued)

  • Recording feature cannot record phone sound just computer sound.
  • Recording feature does not generate a file with "known" extension, it needs specific player.
Anonymous | TrustRadius Reviewer

Egnyte

  • Workshops - a lot of people in our field have experienced a learning curve when implementing Egnyte. I think good workshops online would be excellent tools to allow them to reach Egnyte's full potential
  • Breaking links - If I share a confidential file, it would be excellent to easily re-access that link that was sent to that file and break that link (force it to no longer work). As it stands that often has to be done universally, and so one wrong move on our side has the potential to be catastrophic. There may be a way that I don't know about, but I think that points back to the idea of workshops
  • Varying user access - it would be nice to allow users to edit and delete only in certain parts of Egnyte, rather than giving them administrative access across the board.
Shawn Petrunak | TrustRadius Reviewer

Likelihood to Renew

Cisco Webex Social (Discontinued)

No score
No answers yet
No answers on this topic

Egnyte

Egnyte 10.0
Based on 5 answers
We found that usage of Egnyte in our supported clients, with sufficient bandwidth, provided all the features and stability we required. The billing setup was fair and the support provided was ample for end users and well as our in house admins. There was a concern about high usage clients but this was taken into account during the vetting process.
Evan Wilson | TrustRadius Reviewer

Usability

Cisco Webex Social (Discontinued)

No score
No answers yet
No answers on this topic

Egnyte

Egnyte 9.5
Based on 4 answers
We can really do anything we would like within Egnyte. If we find we're missing something, we can always go through their community and suggest changes. The major thing we're missing is the collaboration option within the desktop apps. It's working online though and for now, that's enough. Once it's implemented it will be 10/10.
Christopher Fritz | TrustRadius Reviewer

Performance

Cisco Webex Social (Discontinued)

No score
No answers yet
No answers on this topic

Egnyte

Egnyte 8.9
Based on 6 answers
Haven't had any issues with online page loading time. However, when downloading Keynote or Numbers files to WebEdit, there is often a delay in the file downloading or opening. Sometimes there are also issues with it opening multiple versions of the same file in WebEdit. One of these will be the WebEdit version and one will be a local version, if you don't notice this or accidentally close the wrong one, then you can lose your work. Sometimes this is retrievable through locally stored files but it does cause difficulties.
Anonymous | TrustRadius Reviewer

Support Rating

Cisco Webex Social (Discontinued)

No score
No answers yet
No answers on this topic

Egnyte

Egnyte 8.0
Based on 8 answers
I never had to reach out to customer support for Egnyte. I don't know any coworkers who have had to reach out to Egnyte for support either. As far as I am concerned, the support team is doing a good job since I have not had to reach out to them.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cisco Webex Social (Discontinued)

It is simpler to use compared to other tools. Microsoft has a great product but there are a lot of bugs. And compared to GoToMeeting it has more features.
Anonymous | TrustRadius Reviewer

Egnyte

We also looked at Dropbox and a few others, and we found that Egnyte was (at the time) the ONLY HIPPA and Part 11 compliant software on the market. We loved the security features in Egnyte and felt safe trusting our data to such an innovative and reputable company. We are happy daily that we made the decision we did.
Katie Stevens | TrustRadius Reviewer

Return on Investment

Cisco Webex Social (Discontinued)

  • It is good, helps tremendously and saves a lot of time in case you have to go see what user is doing or understand what they are trying to achieve.
  • Great user experience.
  • Users like it.
Anonymous | TrustRadius Reviewer

Egnyte

  • Not having to install significant IT infrastructure is a real positive.
  • Rapid remote access to data helps business operations significantly.
  • Not having to hire in-house IT people to manage infrastructure is a significant cost saving.
  • Security is a concern as data could be accessed with just a password.
John Watson | TrustRadius Reviewer

Pricing Details

Cisco Webex Social (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Webex Social (Discontinued) Editions & Modules

Additional Pricing Details

Egnyte

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Egnyte Editions & Modules

Edition
Team (1-10 employees)$101
Business (10-100 employees)$201
Enterprise (50+ employees)Contact sales team
  1. per employee/per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Cisco Webex Social (Discontinued)
10.0
Egnyte
8.9

Likelihood to Renew

Cisco Webex Social (Discontinued)
Egnyte
10.0

Usability

Cisco Webex Social (Discontinued)
Egnyte
9.5

Performance

Cisco Webex Social (Discontinued)
Egnyte
8.9

Support Rating

Cisco Webex Social (Discontinued)
Egnyte
8.0

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