What users are saying about
9 Ratings
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Score 9.5 out of 100
88 Ratings
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Score 8.2 out of 100

Feature Set Ratings

  • Egnyte ranks higher in 1 feature set: File Sharing & Management

Communication

10.0

Cisco Webex Social (Discontinued)

100%

Egnyte

Feature Set Not Supported
N/A
Cisco Webex Social (Discontinued) ranks higher in 2/2 features

Chat

10.0
100%
1 Rating
N/A
0 Ratings

Integrates with Outlook

10.0
100%
1 Rating
N/A
0 Ratings

File Sharing & Management

8.3

Cisco Webex Social (Discontinued)

83%
8.8

Egnyte

88%
Egnyte ranks higher in 5/8 features

Document collaboration

10.0
100%
1 Rating
9.2
92%
32 Ratings

Access control

10.0
100%
1 Rating
8.3
83%
34 Ratings

Advanced security features

5.0
50%
1 Rating
N/A
0 Ratings

Versioning

N/A
0 Ratings
9.3
93%
32 Ratings

Video files

N/A
0 Ratings
8.6
86%
28 Ratings

Audio files

N/A
0 Ratings
8.6
86%
26 Ratings

File search

N/A
0 Ratings
8.2
82%
33 Ratings

Device sync

N/A
0 Ratings
9.2
92%
31 Ratings

Cloud Storage Security & Administration

Cisco Webex Social (Discontinued)

Feature Set Not Supported
N/A
9.2

Egnyte

92%
Egnyte ranks higher in 3/3 features

User and role management

N/A
0 Ratings
9.6
96%
32 Ratings

File organization

N/A
0 Ratings
8.8
88%
34 Ratings

Device management

N/A
0 Ratings
9.3
93%
29 Ratings

Cloud Storage Platform

Cisco Webex Social (Discontinued)

Feature Set Not Supported
N/A
9.1

Egnyte

91%
Egnyte ranks higher in 3/3 features

Performance

N/A
0 Ratings
8.9
89%
33 Ratings

Reliability

N/A
0 Ratings
9.2
92%
33 Ratings

Storage Reports

N/A
0 Ratings
9.3
93%
29 Ratings

Attribute Ratings

  • Cisco Webex Social (Discontinued) is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

10.0

Cisco Webex Social (Discontinued)

100%
1 Rating
8.4

Egnyte

84%
38 Ratings

Likelihood to Renew

Cisco Webex Social (Discontinued)

N/A
0 Ratings
10.0

Egnyte

100%
6 Ratings

Usability

Cisco Webex Social (Discontinued)

N/A
0 Ratings
9.6

Egnyte

96%
4 Ratings

Performance

Cisco Webex Social (Discontinued)

N/A
0 Ratings
8.8

Egnyte

88%
6 Ratings

Support Rating

Cisco Webex Social (Discontinued)

N/A
0 Ratings
7.7

Egnyte

77%
8 Ratings

Likelihood to Recommend

Cisco

For the most part, this is a great software solution for the average user. For consulting it's ok, but [there aren't] that many reach features.
Read full review

Egnyte

If you're simply sharing and syncing across devices and don't care about granular security permissions, this is an easy win. If you're needing more control over the ability to restrict users from deleting folders, sharing folders, and allowing only certain groups to be able to view a folder, this can work but will ultimately give you arthritis as you'll end up having to perform a multitude of clicks for a task that should be able to be done in a fraction of the action. Have a folder template that allows for the first two levels of folders to be view only and the third level allowing file/folder creation and deletion? Have fun setting each of the third level folder's permissions-- they should give out free wrist braces. When discussed with their engineers about this function, a suggested $28,000 custom script was suggested. I don't believe them when they say that they haven't heard of other customers wishing to assign rights to multiple folders-- Something any sort of real admin would require. It simply isn't important to them, which is fine. The current ability
Read full review

Pros

Cisco

  • Easy to use.
  • No special setup.
  • Doesn't require any special hardware.
Read full review

Egnyte

  • It is very much proficient in sharing files within and outside of the organization.
  • The integration is seamless with other available platforms. The desktop app is fast and reliable also the interface is very user-friendly to use.
  • Users can download heavy files easily from the system without any lag or system bogging down.
Read full review

Cons

Cisco

  • Recording feature cannot record phone sound just computer sound.
  • Recording feature does not generate a file with "known" extension, it needs specific player.
Read full review

Egnyte

  • We often have issues with WebEdit, changes not saving/overwriting
  • No functionality to drag and drop files/folders within the UI, can only move things by going through Move > Select location
  • When previewing Word files in the browser, tracked changes are not shown so there can be misunderstandings when quickly reviewing documents
Read full review

Pricing Details

Cisco Webex Social (Discontinued)

Starting Price

Editions & Modules

Cisco Webex Social (Discontinued) editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Egnyte

    Starting Price

    $25 per month

    Editions & Modules

    Egnyte editions and modules pricing
    EditionModules
    Team (1-10 employees)101
    Business (10-100 employees)202
    Enterprise (50+ employees)Contact sales team3

    Footnotes

    1. per employee/per month
    2. per employee/per month
    3. none

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Cisco

    No answers on this topic

    Egnyte

    We found that usage of Egnyte in our supported clients, with sufficient bandwidth, provided all the features and stability we required. The billing setup was fair and the support provided was ample for end users and well as our in house admins. There was a concern about high usage clients but this was taken into account during the vetting process.
    Read full review

    Usability

    Cisco

    No answers on this topic

    Egnyte

    We can really do anything we would like within Egnyte. If we find we're missing something, we can always go through their community and suggest changes. The major thing we're missing is the collaboration option within the desktop apps. It's working online though and for now, that's enough. Once it's implemented it will be 10/10.
    Read full review

    Performance

    Cisco

    No answers on this topic

    Egnyte

    Haven't had any issues with online page loading time. However, when downloading Keynote or Numbers files to WebEdit, there is often a delay in the file downloading or opening. Sometimes there are also issues with it opening multiple versions of the same file in WebEdit. One of these will be the WebEdit version and one will be a local version, if you don't notice this or accidentally close the wrong one, then you can lose your work. Sometimes this is retrievable through locally stored files but it does cause difficulties.
    Read full review

    Support Rating

    Cisco

    No answers on this topic

    Egnyte

    I never had to reach out to customer support for Egnyte. I don't know any coworkers who have had to reach out to Egnyte for support either. As far as I am concerned, the support team is doing a good job since I have not had to reach out to them.
    Read full review

    Alternatives Considered

    Cisco

    It is simpler to use compared to other tools. Microsoft has a great product but there are a lot of bugs. And compared to GoToMeeting it has more features.
    Read full review

    Egnyte

    At the time when this was implemented (over 5 years ago and still in production), there were issues with syncing and reliability that Egnyte did not have, and have continued to impress with. Other providers have improved a lot and Egnyte is fairly costly, but switching costs would be high to move away from it to similar solutions.
    Read full review

    Return on Investment

    Cisco

    • It is good, helps tremendously and saves a lot of time in case you have to go see what user is doing or understand what they are trying to achieve.
    • Great user experience.
    • Users like it.
    Read full review

    Egnyte

    • Allows us to easily communicate important data securely with other offices (not just sending via email)
    • It allows everyone in our office to be working on the same information at the same time
    • It meshes so well with salesforce that I can't really picture what our practice would look like if we didn't have the combination.
    Read full review

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