What users are saying about
7 Ratings
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Score 8.9 out of 100
15 Ratings
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Score 7.5 out of 100

Likelihood to Recommend

Cisco Webex Social (Discontinued)

For the most part, this is a great software solution for the average user. For consulting it's ok, but [there aren't] that many reach features.
Anonymous | TrustRadius Reviewer

Flock

Flock might be useful in community work or in college communications. It can also be used in start-ups where the cost would be a factor. Flock needs to up its game if it really wants to compete with giants like Slack. For large companies, Flock should be not be used as there are better alternatives to it in the market.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Communication

Cisco Webex Social (Discontinued)
10.0
Flock
9.1
Chat
Cisco Webex Social (Discontinued)
10.0
Flock
9.3
Integrates with Outlook
Cisco Webex Social (Discontinued)
10.0
Flock
9.4
Notifications
Cisco Webex Social (Discontinued)
Flock
9.0
Discussions
Cisco Webex Social (Discontinued)
Flock
8.9
Surveys
Cisco Webex Social (Discontinued)
Flock
9.7
Internal knowledgebase
Cisco Webex Social (Discontinued)
Flock
7.9
Integrates with GoToMeeting
Cisco Webex Social (Discontinued)
Flock
10.0
Integrates with Gmail and Google Hangouts
Cisco Webex Social (Discontinued)
Flock
8.5

File Sharing & Management

Cisco Webex Social (Discontinued)
8.3
Flock
9.0
Document collaboration
Cisco Webex Social (Discontinued)
10.0
Flock
9.3
Access control
Cisco Webex Social (Discontinued)
10.0
Flock
8.7
Advanced security features
Cisco Webex Social (Discontinued)
5.0
Flock
9.5
Versioning
Cisco Webex Social (Discontinued)
Flock
7.6
Video files
Cisco Webex Social (Discontinued)
Flock
9.5
Audio files
Cisco Webex Social (Discontinued)
Flock
9.5
Integrates with Google Drive
Cisco Webex Social (Discontinued)
Flock
9.7
Device sync
Cisco Webex Social (Discontinued)
Flock
8.4

Project Management

Cisco Webex Social (Discontinued)
Flock
8.3
Task Management
Cisco Webex Social (Discontinued)
Flock
6.9
Gantt Charts
Cisco Webex Social (Discontinued)
Flock
10.0
Scheduling
Cisco Webex Social (Discontinued)
Flock
8.9
Workflow Automation
Cisco Webex Social (Discontinued)
Flock
7.9
Mobile Access
Cisco Webex Social (Discontinued)
Flock
8.4
Search
Cisco Webex Social (Discontinued)
Flock
7.5
Visual planning tools
Cisco Webex Social (Discontinued)
Flock
8.6

Pros

Cisco Webex Social (Discontinued)

  • Easy to use.
  • No special setup.
  • Doesn't require any special hardware.
Anonymous | TrustRadius Reviewer

Flock

  • Real-time communication is perfect.
  • The mobile apps really let us take everything on the go.
  • It integrates perfectly with our calendar.
Anthony Zurica | TrustRadius Reviewer

Cons

Cisco Webex Social (Discontinued)

  • Recording feature cannot record phone sound just computer sound.
  • Recording feature does not generate a file with "known" extension, it needs specific player.
Anonymous | TrustRadius Reviewer

Flock

  • Flock's video and audio quality is sometimes poor as a result of poor internet connectivity
  • It has a messaging limit of 10,000 messages which makes it hard for us to keep messages for future reference
Benard Wambua | TrustRadius Reviewer

Usability

Cisco Webex Social (Discontinued)

No score
No answers yet
No answers on this topic

Flock

Flock 10.0
Based on 1 answer
The user interface is fantastic and that makes it easier for all the users
Benard Wambua | TrustRadius Reviewer

Support Rating

Cisco Webex Social (Discontinued)

No score
No answers yet
No answers on this topic

Flock

Flock 8.9
Based on 4 answers
We've only needed customer support a few times with Flock (mainly concerning app integration and security), and they've always been timely and helpful, which are the only things I truly need from support. The response rate was still rapid, and there's plenty of support available online as well for Flock.
Sasha Jacobsen | TrustRadius Reviewer

Alternatives Considered

Cisco Webex Social (Discontinued)

It is simpler to use compared to other tools. Microsoft has a great product but there are a lot of bugs. And compared to GoToMeeting it has more features.
Anonymous | TrustRadius Reviewer

Flock

I did not like Google Hangouts. Hangouts is more geared toward personal communication instead of business related communication. Flock is also a lot easier to use and has more options related to a business setting.
Kristen Reeves | TrustRadius Reviewer

Return on Investment

Cisco Webex Social (Discontinued)

  • It is good, helps tremendously and saves a lot of time in case you have to go see what user is doing or understand what they are trying to achieve.
  • Great user experience.
  • Users like it.
Anonymous | TrustRadius Reviewer

Flock

  • It did provide a creative space for conversation and this does equal a great return on investment, considering the investment is free for the base use.
  • For the team members who enjoyed using it, it helped them save time in their day by having a repository for notes and creative ideas.
Tim Mack | TrustRadius Reviewer

Pricing Details

Cisco Webex Social (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Flock

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cisco Webex Social (Discontinued)
10.0
Flock
7.8

Usability

Cisco Webex Social (Discontinued)
Flock
10.0

Support Rating

Cisco Webex Social (Discontinued)
Flock
8.9

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