What users are saying about
9 Ratings
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Score 9.6 out of 100
6 Ratings
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Score 8.8 out of 100

Feature Set Ratings

  • Cisco Webex Social (Discontinued) ranks higher in 1 feature set: Communication

Communication

10.0

Cisco Webex Social (Discontinued)

100%
8.6

Gmelius

86%
Cisco Webex Social (Discontinued) ranks higher in 2/3 features

Chat

10.0
100%
1 Rating
N/A
0 Ratings

Integrates with Outlook

10.0
100%
1 Rating
N/A
0 Ratings

Notifications

N/A
0 Ratings
8.6
86%
5 Ratings

File Sharing & Management

8.3

Cisco Webex Social (Discontinued)

83%

Gmelius

Feature Set Not Supported
N/A
Cisco Webex Social (Discontinued) ranks higher in 3/3 features

Document collaboration

10.0
100%
1 Rating
N/A
0 Ratings

Access control

10.0
100%
1 Rating
N/A
0 Ratings

Advanced security features

5.0
50%
1 Rating
N/A
0 Ratings

Project Management

Cisco Webex Social (Discontinued)

Feature Set Not Supported
N/A
6.8

Gmelius

68%
Gmelius ranks higher in 4/4 features

Task Management

N/A
0 Ratings
7.2
72%
4 Ratings

Workflow Automation

N/A
0 Ratings
7.2
72%
5 Ratings

Mobile Access

N/A
0 Ratings
5.5
55%
4 Ratings

Search

N/A
0 Ratings
7.3
73%
5 Ratings

Attribute Ratings

  • Cisco Webex Social (Discontinued) is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

10.0

Cisco Webex Social (Discontinued)

100%
1 Rating
8.8

Gmelius

88%
6 Ratings

Likelihood to Recommend

Cisco

For the most part, this is a great software solution for the average user. For consulting it's ok, but [there aren't] that many reach features.
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Gmelius

Lead generation for nearly any kind of business. I can't even explain how easy it is to set everything up. I also love that I can send test emails to myself. Sequencing and Scheduling out follow-ups help me stay on top of potential sales, especially smaller sales that aren't always on my radar 24/7. Sending post-sale information on a regular basis. Basically, Gmelius works for the entire sales cycle, pre to post.
Read full review

Pros

Cisco

  • Easy to use.
  • No special setup.
  • Doesn't require any special hardware.
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Gmelius

  • Easy to assign and action emails.
  • Easy to add notes for a particular individual to action them without missing out on important details.
  • Ready to use templates can be designed for everyday responses to clients.
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Cons

Cisco

  • Recording feature cannot record phone sound just computer sound.
  • Recording feature does not generate a file with "known" extension, it needs specific player.
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Gmelius

  • Easier access to dashboard.
  • Ability to edit email names more if a person's name doesn't match up with their Gmail account.
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Pricing Details

Cisco Webex Social (Discontinued)

Starting Price

Editions & Modules

Cisco Webex Social (Discontinued) editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Gmelius

    Starting Price

    Editions & Modules

    Gmelius editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Alternatives Considered

      Cisco

      It is simpler to use compared to other tools. Microsoft has a great product but there are a lot of bugs. And compared to GoToMeeting it has more features.
      Read full review

      Gmelius

      We switched to Gmelius from Mixmax because we wanted to try the inbox/label sharing features. Ultimately, Mixmax is more accurate with tracking opens, and it is much more user friendly. We switched back to Mixmax after about a year using Gmelius. Mailshake is also a better tool for sending out high volumes of emails, as it is better at making sure your email address doesn't get flagged as spam.
      Read full review

      Return on Investment

      Cisco

      • It is good, helps tremendously and saves a lot of time in case you have to go see what user is doing or understand what they are trying to achieve.
      • Great user experience.
      • Users like it.
      Read full review

      Gmelius

      • I reliably post 20-30% higher activity numbers weekly due to my use of Gmelius
      • Gmelius is a significant contributer to my sales success -- The last two years I have more than doubled company-issued sales targets
      • Gmelius saves me tons of time each week due to automated campaigns. I would say I've reclaimed at least 20% of my work week scheduling out follow up and pre-scheduling lead gen email campaigns out.
      Read full review

      Screenshots

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