What users are saying about
8 Ratings
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Score 9 out of 100
6 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Cisco Webex Social (Discontinued)

For the most part, this is a great software solution for the average user. For consulting it's ok, but [there aren't] that many reach features.
Anonymous | TrustRadius Reviewer

Gmelius

Gmelius is perfectly suited for making templates for emails to go out to clients. You can easily share the templates with your team, too, so that everyone has access to them. Gmelius also does a great job of tracking emails so you can confirm the information was received by clients. It is not great to send emails out directly from the mobile app or Gmelius itself, but as a plugin it's perfect.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Communication

Cisco Webex Social (Discontinued)
10.0
Gmelius
8.8
Chat
Cisco Webex Social (Discontinued)
10.0
Gmelius
Integrates with Outlook
Cisco Webex Social (Discontinued)
10.0
Gmelius
Notifications
Cisco Webex Social (Discontinued)
Gmelius
8.8

File Sharing & Management

Cisco Webex Social (Discontinued)
8.3
Gmelius
Document collaboration
Cisco Webex Social (Discontinued)
10.0
Gmelius
Access control
Cisco Webex Social (Discontinued)
10.0
Gmelius
Advanced security features
Cisco Webex Social (Discontinued)
5.0
Gmelius

Project Management

Cisco Webex Social (Discontinued)
Gmelius
7.0
Task Management
Cisco Webex Social (Discontinued)
Gmelius
7.3
Workflow Automation
Cisco Webex Social (Discontinued)
Gmelius
7.3
Mobile Access
Cisco Webex Social (Discontinued)
Gmelius
5.3
Search
Cisco Webex Social (Discontinued)
Gmelius
8.0

Pros

Cisco Webex Social (Discontinued)

  • Easy to use.
  • No special setup.
  • Doesn't require any special hardware.
Anonymous | TrustRadius Reviewer

Gmelius

  • Shared Inbox Organization
  • Email Automation
  • Team Email Communication
  • Integrations
  • Support
  • Simple interface
  • Easy setup
Sam Rainey | TrustRadius Reviewer

Cons

Cisco Webex Social (Discontinued)

  • Recording feature cannot record phone sound just computer sound.
  • Recording feature does not generate a file with "known" extension, it needs specific player.
Anonymous | TrustRadius Reviewer

Gmelius

  • Inbox sharing/labelling features
  • usability - could be more user friendly
  • Changing services/tools offered without warning
Adrienne Cooley | TrustRadius Reviewer

Alternatives Considered

Cisco Webex Social (Discontinued)

It is simpler to use compared to other tools. Microsoft has a great product but there are a lot of bugs. And compared to GoToMeeting it has more features.
Anonymous | TrustRadius Reviewer

Gmelius

I have not used any products similar to Gmelius, so I can’t provide any helpful info on this topic unfortunately.
Sam Rainey | TrustRadius Reviewer

Return on Investment

Cisco Webex Social (Discontinued)

  • It is good, helps tremendously and saves a lot of time in case you have to go see what user is doing or understand what they are trying to achieve.
  • Great user experience.
  • Users like it.
Anonymous | TrustRadius Reviewer

Gmelius

  • Time Savings.
  • Uniformity in Correspondence.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Cisco Webex Social (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Gmelius

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cisco Webex Social (Discontinued)
10.0
Gmelius
8.0

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