Cisco Webex Social (Discontinued) vs. IBM B2B Cloud Services

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Webex Social (Discontinued)
Score 7.0 out of 10
N/A
Cisco Webex Social has been retired and is no longer supported.N/A
IBM B2B Cloud Services
Score 9.3 out of 10
N/A
IBM B2B Cloud Services provide capabilities for streamlining on-boarding of trading partners. It also allows shared business process to be handled more effectively due to better visibility and control.N/A
Pricing
Cisco Webex Social (Discontinued)IBM B2B Cloud Services
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco Webex Social (Discontinued)IBM B2B Cloud Services
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco Webex Social (Discontinued)IBM B2B Cloud Services
Top Pros
Top Cons
Features
Cisco Webex Social (Discontinued)IBM B2B Cloud Services
Communication
Comparison of Communication features of Product A and Product B
Cisco Webex Social (Discontinued)
10.0
1 Ratings
22% above category average
IBM B2B Cloud Services
8.4
4 Ratings
5% above category average
Chat10.01 Ratings7.83 Ratings
Integrates with Outlook10.01 Ratings9.63 Ratings
Notifications00 Ratings8.74 Ratings
Discussions00 Ratings8.64 Ratings
Surveys00 Ratings8.04 Ratings
Internal knowledgebase00 Ratings9.54 Ratings
Integrates with GoToMeeting00 Ratings7.02 Ratings
Integrates with Gmail and Google Hangouts00 Ratings8.02 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Cisco Webex Social (Discontinued)
8.3
1 Ratings
2% above category average
IBM B2B Cloud Services
8.3
3 Ratings
2% above category average
Document collaboration10.01 Ratings8.92 Ratings
Access control10.01 Ratings7.93 Ratings
Advanced security features5.01 Ratings8.82 Ratings
Versioning00 Ratings8.92 Ratings
Video files00 Ratings8.92 Ratings
Audio files00 Ratings7.92 Ratings
Integrates with Google Drive00 Ratings6.02 Ratings
Device sync00 Ratings8.92 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
Cisco Webex Social (Discontinued)
-
Ratings
IBM B2B Cloud Services
8.2
4 Ratings
4% above category average
Task Management00 Ratings8.74 Ratings
Gantt Charts00 Ratings7.94 Ratings
Scheduling00 Ratings8.74 Ratings
Workflow Automation00 Ratings8.74 Ratings
Mobile Access00 Ratings6.63 Ratings
Search00 Ratings8.44 Ratings
Visual planning tools00 Ratings8.64 Ratings
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Cisco Webex Social (Discontinued)IBM B2B Cloud Services
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Score 9.8 out of 10
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Score 9.0 out of 10
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User Ratings
Cisco Webex Social (Discontinued)IBM B2B Cloud Services
Likelihood to Recommend
10.0
(1 ratings)
8.6
(4 ratings)
User Testimonials
Cisco Webex Social (Discontinued)IBM B2B Cloud Services
Likelihood to Recommend
Cisco
For the most part, this is a great software solution for the average user. For consulting it's ok, but [there aren't] that many reach features.
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IBM
We have just started to use IBM B2B Cloud Services within our department. We were looking for a cloud-based solution to manage all of our partner's B2B processes within a single interface. We did not want to have to go through the hassle of managing any sort of solution ourselves; thus, we came to the conclusion that a cloud-based solution would work best for our department. So far, we have found that the product has been reliable, and not having to worry about maintenance and patch cycles is always a good thing.
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Pros
Cisco
  • Easy to use.
  • No special setup.
  • Doesn't require any special hardware.
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IBM
  • Document process management
  • Transition services, including planning, design, project management and testing
  • Translation, community and visibility service
  • Trading partner community support
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Cons
Cisco
  • Recording feature cannot record phone sound just computer sound.
  • Recording feature does not generate a file with "known" extension, it needs specific player.
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IBM
  • Can't rely on huge data sets
  • Organizations is huge, it's tough to handle
  • Limited feature sets
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Alternatives Considered
Cisco
It is simpler to use compared to other tools. Microsoft has a great product but there are a lot of bugs. And compared to GoToMeeting it has more features.
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IBM
IBM B2B Cloud Services stands out among the competition with its solid performance, wealth of features, and multiple platform compatibility. While it can be more expensive than competitive services, its core components are powerful enough to work with multiple levels of marketing campaigns and outreach efforts. The service works well among different levels of clients and can be utilized better across different viewing devices
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Return on Investment
Cisco
  • It is good, helps tremendously and saves a lot of time in case you have to go see what user is doing or understand what they are trying to achieve.
  • Great user experience.
  • Users like it.
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IBM
  • We feel that IBM B2B Cloud Services will drive down our maintenance costs because my group is no longer responsible for patching and maintaining infrastructure.
  • High availability of IBM B2B Cloud Services will allow us to have a greater up time with less downtime.
  • Having a single platform where all B2B integrations are shown and presented in a single interface will allow us to quickly and effectively manage those integrations and see which ones are really needed. A single view will provide instant visibility into any sort of problems that may arise as well.
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ScreenShots