8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100
14 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Likelihood to Recommend

Cisco Webex Social (Discontinued)

For the most part, this is a great software solution for the average user. For consulting it's ok, but [there aren't] that many reach features.
Anonymous | TrustRadius Reviewer

IBM B2B Cloud Services

We have just started to use IBM B2B Cloud Services within our department. We were looking for a cloud-based solution to manage all of our partner's B2B processes within a single interface. We did not want to have to go through the hassle of managing any sort of solution ourselves; thus, we came to the conclusion that a cloud-based solution would work best for our department. So far, we have found that the product has been reliable, and not having to worry about maintenance and patch cycles is always a good thing.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Communication

Cisco Webex Social (Discontinued)
10.0
IBM B2B Cloud Services
8.4
Chat
Cisco Webex Social (Discontinued)
10.0
IBM B2B Cloud Services
7.8
Integrates with Outlook
Cisco Webex Social (Discontinued)
10.0
IBM B2B Cloud Services
9.6
Notifications
Cisco Webex Social (Discontinued)
IBM B2B Cloud Services
8.7
Discussions
Cisco Webex Social (Discontinued)
IBM B2B Cloud Services
8.6
Surveys
Cisco Webex Social (Discontinued)
IBM B2B Cloud Services
8.0
Internal knowledgebase
Cisco Webex Social (Discontinued)
IBM B2B Cloud Services
9.5
Integrates with GoToMeeting
Cisco Webex Social (Discontinued)
IBM B2B Cloud Services
7.0
Integrates with Gmail and Google Hangouts
Cisco Webex Social (Discontinued)
IBM B2B Cloud Services
8.0

File Sharing & Management

Cisco Webex Social (Discontinued)
8.3
IBM B2B Cloud Services
8.3
Document collaboration
Cisco Webex Social (Discontinued)
10.0
IBM B2B Cloud Services
8.9
Access control
Cisco Webex Social (Discontinued)
10.0
IBM B2B Cloud Services
7.9
Advanced security features
Cisco Webex Social (Discontinued)
5.0
IBM B2B Cloud Services
8.8
Versioning
Cisco Webex Social (Discontinued)
IBM B2B Cloud Services
8.9
Video files
Cisco Webex Social (Discontinued)
IBM B2B Cloud Services
8.9
Audio files
Cisco Webex Social (Discontinued)
IBM B2B Cloud Services
7.9
Integrates with Google Drive
Cisco Webex Social (Discontinued)
IBM B2B Cloud Services
6.0
Device sync
Cisco Webex Social (Discontinued)
IBM B2B Cloud Services
8.9

Project Management

Cisco Webex Social (Discontinued)
IBM B2B Cloud Services
8.2
Task Management
Cisco Webex Social (Discontinued)
IBM B2B Cloud Services
8.7
Gantt Charts
Cisco Webex Social (Discontinued)
IBM B2B Cloud Services
7.9
Scheduling
Cisco Webex Social (Discontinued)
IBM B2B Cloud Services
8.7
Workflow Automation
Cisco Webex Social (Discontinued)
IBM B2B Cloud Services
8.7
Mobile Access
Cisco Webex Social (Discontinued)
IBM B2B Cloud Services
6.6
Search
Cisco Webex Social (Discontinued)
IBM B2B Cloud Services
8.4
Visual planning tools
Cisco Webex Social (Discontinued)
IBM B2B Cloud Services
8.6

Pros

Cisco Webex Social (Discontinued)

  • Easy to use.
  • No special setup.
  • Doesn't require any special hardware.
Anonymous | TrustRadius Reviewer

IBM B2B Cloud Services

  • Document process management
  • Transition services, including planning, design, project management and testing
  • Translation, community and visibility service
  • Trading partner community support
Anonymous | TrustRadius Reviewer

Cons

Cisco Webex Social (Discontinued)

  • Recording feature cannot record phone sound just computer sound.
  • Recording feature does not generate a file with "known" extension, it needs specific player.
Anonymous | TrustRadius Reviewer

IBM B2B Cloud Services

  • Can't rely on huge data sets
  • Organizations is huge, it's tough to handle
  • Limited feature sets
Himanshu Singh | TrustRadius Reviewer

Alternatives Considered

Cisco Webex Social (Discontinued)

It is simpler to use compared to other tools. Microsoft has a great product but there are a lot of bugs. And compared to GoToMeeting it has more features.
Anonymous | TrustRadius Reviewer

IBM B2B Cloud Services

IBM B2B Cloud Services stands out among the competition with its solid performance, wealth of features, and multiple platform compatibility. While it can be more expensive than competitive services, its core components are powerful enough to work with multiple levels of marketing campaigns and outreach efforts. The service works well among different levels of clients and can be utilized better across different viewing devices
Bruce Emmerling | TrustRadius Reviewer

Return on Investment

Cisco Webex Social (Discontinued)

  • It is good, helps tremendously and saves a lot of time in case you have to go see what user is doing or understand what they are trying to achieve.
  • Great user experience.
  • Users like it.
Anonymous | TrustRadius Reviewer

IBM B2B Cloud Services

  • We feel that IBM B2B Cloud Services will drive down our maintenance costs because my group is no longer responsible for patching and maintaining infrastructure.
  • High availability of IBM B2B Cloud Services will allow us to have a greater up time with less downtime.
  • Having a single platform where all B2B integrations are shown and presented in a single interface will allow us to quickly and effectively manage those integrations and see which ones are really needed. A single view will provide instant visibility into any sort of problems that may arise as well.
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco Webex Social (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

IBM B2B Cloud Services

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cisco Webex Social (Discontinued)
10.0
IBM B2B Cloud Services
8.6

Add comparison