9 Ratings
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Score 9.6 out of 100
19 Ratings
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Score 9.2 out of 100

Feature Set Ratings

  • Cisco Webex Social (Discontinued) ranks higher in 1 feature set: Communication
  • IBM B2B Cloud Services ranks higher in 1 feature set: File Sharing & Management

Communication

10.0

Cisco Webex Social (Discontinued)

100%
9.4

IBM B2B Cloud Services

94%
IBM B2B Cloud Services ranks higher in 7/8 features

Chat

10.0
100%
1 Rating
9.0
90%
4 Ratings

Integrates with Outlook

10.0
100%
1 Rating
10.0
100%
4 Ratings

Notifications

N/A
0 Ratings
10.0
100%
5 Ratings

Discussions

N/A
0 Ratings
10.0
100%
5 Ratings

Surveys

N/A
0 Ratings
9.0
90%
5 Ratings

Internal knowledgebase

N/A
0 Ratings
10.0
100%
5 Ratings

Integrates with GoToMeeting

N/A
0 Ratings
8.0
80%
3 Ratings

Integrates with Gmail and Google Hangouts

N/A
0 Ratings
9.0
90%
3 Ratings

File Sharing & Management

8.3

Cisco Webex Social (Discontinued)

83%
9.4

IBM B2B Cloud Services

94%
IBM B2B Cloud Services ranks higher in 7/8 features

Document collaboration

10.0
100%
1 Rating
10.0
100%
3 Ratings

Access control

10.0
100%
1 Rating
9.0
90%
4 Ratings

Advanced security features

5.0
50%
1 Rating
10.0
100%
3 Ratings

Versioning

N/A
0 Ratings
9.0
90%
3 Ratings

Video files

N/A
0 Ratings
10.0
100%
3 Ratings

Audio files

N/A
0 Ratings
9.0
90%
3 Ratings

Integrates with Google Drive

N/A
0 Ratings
9.0
90%
3 Ratings

Device sync

N/A
0 Ratings
9.0
90%
3 Ratings

Project Management

Cisco Webex Social (Discontinued)

Feature Set Not Supported
N/A
9.4

IBM B2B Cloud Services

94%
IBM B2B Cloud Services ranks higher in 7/7 features

Task Management

N/A
0 Ratings
10.0
100%
5 Ratings

Gantt Charts

N/A
0 Ratings
9.0
90%
5 Ratings

Scheduling

N/A
0 Ratings
10.0
100%
5 Ratings

Workflow Automation

N/A
0 Ratings
9.0
90%
5 Ratings

Mobile Access

N/A
0 Ratings
9.0
90%
4 Ratings

Search

N/A
0 Ratings
10.0
100%
5 Ratings

Visual planning tools

N/A
0 Ratings
9.0
90%
5 Ratings

Attribute Ratings

  • Cisco Webex Social (Discontinued) is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

10.0

Cisco Webex Social (Discontinued)

100%
1 Rating
9.0

IBM B2B Cloud Services

90%
5 Ratings

Likelihood to Recommend

Cisco

For the most part, this is a great software solution for the average user. For consulting it's ok, but [there aren't] that many reach features.
Read full review

IBM

As a part of the big telecom industry and project management team, we have observed a few specific scenarios where IBM B2B Cloud Services are doing well. Firstly, it is very good for a company that has a global customer base and needs to quickly respond to customer support issues. Second, the company that needs to rapidly deploy new applications or cloud services suits cloud services usage. Thirdly, a company that has a high volume of transactions and needs to be processed operation decisions quickly. In my observation, some cases where IBM B2B Cloud Services may not be the best fit is if a company has very more sensitive data that they cannot take the risk of being stored off-site although IBM security is best of all.
Read full review

Pros

Cisco

  • Easy to use.
  • No special setup.
  • Doesn't require any special hardware.
Read full review

IBM

  • Provides a single gateway for all our increasingly complex B2B processes with our business partners.
  • Ensure we are adhering to the latest standards.
  • We like that we no longer have to manage our own servers and infrastructure. All that is taken care of in this Cloud-based architecture.
Read full review

Cons

Cisco

  • Recording feature cannot record phone sound just computer sound.
  • Recording feature does not generate a file with "known" extension, it needs specific player.
Read full review

IBM

  • Need a professional help or customer service help to understand the use for betterment.
Read full review

Pricing Details

Cisco Webex Social (Discontinued)

Starting Price

Editions & Modules

Cisco Webex Social (Discontinued) editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    IBM B2B Cloud Services

    Starting Price

    Editions & Modules

    IBM B2B Cloud Services editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Alternatives Considered

      Cisco

      It is simpler to use compared to other tools. Microsoft has a great product but there are a lot of bugs. And compared to GoToMeeting it has more features.
      Read full review

      IBM

      IBM has the better brand name and better customer support. But, one would expect a fine product from such a large organization. Although, it counts good on good customer support, nice sharing and transitioning services; it lacks feature capabilities and providing a strong foundation for large data sets. It has these points missing in it.
      Read full review

      Return on Investment

      Cisco

      • It is good, helps tremendously and saves a lot of time in case you have to go see what user is doing or understand what they are trying to achieve.
      • Great user experience.
      • Users like it.
      Read full review

      IBM

      • The service has really been helpful in proving an all in one source for marketing and outreach campaign efforts. It helps saves money by having all the features needed utilized in one software service.
      • Sometimes the product can require some additional training as well as a degree of knowledge in marketing analysis.
      • The service can be expensive when compared to lower level alternatives on the market.
      Read full review

      Add comparison