9 Ratings
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Score 9.5 out of 100
14 Ratings
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Score 8.7 out of 100

Feature Set Ratings

  • Cisco Webex Social (Discontinued) ranks higher in 1 feature set: Communication
  • OpenText Hightail ranks higher in 1 feature set: File Sharing & Management

Communication

10.0

Cisco Webex Social (Discontinued)

100%
8.0

OpenText Hightail

80%
OpenText Hightail ranks higher in 3/5 features

Chat

10.0
100%
1 Rating
N/A
0 Ratings

Integrates with Outlook

10.0
100%
1 Rating
8.0
80%
2 Ratings

Notifications

N/A
0 Ratings
9.0
90%
7 Ratings

Discussions

N/A
0 Ratings
8.0
80%
3 Ratings

Integrates with Gmail and Google Hangouts

N/A
0 Ratings
7.0
70%
1 Rating

File Sharing & Management

8.3

Cisco Webex Social (Discontinued)

83%
8.9

OpenText Hightail

89%
OpenText Hightail ranks higher in 8/8 features

Document collaboration

10.0
100%
1 Rating
10.0
100%
5 Ratings

Access control

10.0
100%
1 Rating
10.0
100%
6 Ratings

Advanced security features

5.0
50%
1 Rating
8.0
80%
7 Ratings

Versioning

N/A
0 Ratings
9.0
90%
3 Ratings

Video files

N/A
0 Ratings
9.0
90%
8 Ratings

Audio files

N/A
0 Ratings
9.0
90%
8 Ratings

Integrates with Google Drive

N/A
0 Ratings
8.0
80%
2 Ratings

Device sync

N/A
0 Ratings
8.0
80%
4 Ratings

Project Management

Cisco Webex Social (Discontinued)

Feature Set Not Supported
N/A
8.2

OpenText Hightail

82%
OpenText Hightail ranks higher in 6/6 features

Task Management

N/A
0 Ratings
9.0
90%
4 Ratings

Scheduling

N/A
0 Ratings
8.0
80%
3 Ratings

Workflow Automation

N/A
0 Ratings
8.0
80%
2 Ratings

Mobile Access

N/A
0 Ratings
8.0
80%
5 Ratings

Search

N/A
0 Ratings
7.0
70%
3 Ratings

Visual planning tools

N/A
0 Ratings
9.0
90%
3 Ratings

Attribute Ratings

  • Cisco Webex Social (Discontinued) is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

10.0

Cisco Webex Social (Discontinued)

100%
1 Rating
9.0

OpenText Hightail

90%
8 Ratings

Likelihood to Recommend

Cisco

For the most part, this is a great software solution for the average user. For consulting it's ok, but [there aren't] that many reach features.
Read full review

OpenText

Hightail is my go-to source when I need to send large files that would never fit as regular attachments. That being said, sometimes there are files that would perfectly fit as attachments but I want the security that Hightail provides when sending sensitive or private material. It's very comforting knowing that the content I'm sending is only being received and viewed by the intended parties. It's also comforting for my clients when it's THEIR content that I'm sending for review.
Read full review

Pros

Cisco

  • Easy to use.
  • No special setup.
  • Doesn't require any special hardware.
Read full review

OpenText

  • Management of content, communication, spaces, and projects in general.
  • Control of processes, tasks and activities between the different members of teams.
  • Collaborative work through different media and channels.
Read full review

Cons

Cisco

  • Recording feature cannot record phone sound just computer sound.
  • Recording feature does not generate a file with "known" extension, it needs specific player.
Read full review

OpenText

  • Some of our recipients are not very tech-savvy and can get confused with how to download a file. There is some room for improvement by making it clearer where the user should click to download the file.
Read full review

Pricing Details

Cisco Webex Social (Discontinued)

Starting Price

Editions & Modules

Cisco Webex Social (Discontinued) editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    OpenText Hightail

    Starting Price

    $0 100MB per file upload

    Editions & Modules

    OpenText Hightail editions and modules pricing
    EditionModules
    Lite01
    Pro152
    BusinessCustom3
    Teams304

    Footnotes

    1. 100MB per file upload
    2. per user, per month
    3. per user, per month
    4. per user/per month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Lite: Send large files with anyone. Files are limited to 100MB for each file size uploaded, 2GB storage max. Files expire after 7 days. Pro: Send large files with anyone and set advanced security permissions such as expiration dates and access codes. Files are limited to 25GB for each file size uploaded, with unlimited storage. Teams: Send large files, collaborate in real-time and manage creative projects with your team. The Hightail Teams plan allows you to purchase multiple users online (from 1-30 users per organization) and allows users to send file sizes up to 50GB with unlimited storage. The Teams plan also includes features such as file previews, organization, annotations, version control, discussions, follow-ups, approval routing and more. Business: Create unlimited visual project folders (called a Space) with collaboration and project management features such as approval routing and assigning to-dos, upload unlimited files up to 100GB each, protect them with access codes and manage user permissions., plus intuitive admin controls , detailed activity analysis for your entire company, advanced organization options and priority support.

    Alternatives Considered

    Cisco

    It is simpler to use compared to other tools. Microsoft has a great product but there are a lot of bugs. And compared to GoToMeeting it has more features.
    Read full review

    OpenText

    Honestly, once we started using Google Drive more efficiently and saw what improvements OpenText Hightail had made, it was hard to choose. But now that we more consistently use Google Drive, I use it probably 75% more than I use OpenText Hightail for the same tasks. I'm not sure how much longer I'll be a customer at OpenText but it's great to have both options.
    Read full review

    Return on Investment

    Cisco

    • It is good, helps tremendously and saves a lot of time in case you have to go see what user is doing or understand what they are trying to achieve.
    • Great user experience.
    • Users like it.
    Read full review

    OpenText

    • Hightail simply saves time. We no longer struggle with trying to meet the requirements of OutLook. When we have a file that is too large to send via OutLook we just "hightail it".
    Read full review

    Screenshots

    Add comparison