What users are saying about
7 Ratings
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Score 8.9 out of 100
60 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Cisco Webex Social (Discontinued)

For the most part, this is a great software solution for the average user. For consulting it's ok, but [there aren't] that many reach features.
Anonymous | TrustRadius Reviewer

WorkflowMax

WorkflowMax is very well suited for a business that wants to track time billed by project, to have an easy way to generate invoices for those projects, and to keep track of overall productivity and invoice status. I imagine it can also be adapted to different types of businesses that deal in goods rather than services and time. I am not sure for which scenarios or businesses the program is not appropriate.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Communication

Cisco Webex Social (Discontinued)
10.0
WorkflowMax
Chat
Cisco Webex Social (Discontinued)
10.0
WorkflowMax
Integrates with Outlook
Cisco Webex Social (Discontinued)
10.0
WorkflowMax

File Sharing & Management

Cisco Webex Social (Discontinued)
8.3
WorkflowMax
Document collaboration
Cisco Webex Social (Discontinued)
10.0
WorkflowMax
Access control
Cisco Webex Social (Discontinued)
10.0
WorkflowMax
Advanced security features
Cisco Webex Social (Discontinued)
5.0
WorkflowMax

Project Management

Cisco Webex Social (Discontinued)
WorkflowMax
6.9
Task Management
Cisco Webex Social (Discontinued)
WorkflowMax
8.0
Resource Management
Cisco Webex Social (Discontinued)
WorkflowMax
3.0
Scheduling
Cisco Webex Social (Discontinued)
WorkflowMax
7.0
Workflow Automation
Cisco Webex Social (Discontinued)
WorkflowMax
8.0
Team Collaboration
Cisco Webex Social (Discontinued)
WorkflowMax
7.0
Document Management
Cisco Webex Social (Discontinued)
WorkflowMax
7.0
Email integration
Cisco Webex Social (Discontinued)
WorkflowMax
7.0
Mobile Access
Cisco Webex Social (Discontinued)
WorkflowMax
3.0
Timesheet Tracking
Cisco Webex Social (Discontinued)
WorkflowMax
10.0
Change request and Case Management
Cisco Webex Social (Discontinued)
WorkflowMax
7.4
Budget and Expense Management
Cisco Webex Social (Discontinued)
WorkflowMax
8.0

Professional Services Automation

Cisco Webex Social (Discontinued)
WorkflowMax
9.3
Quotes/estimates
Cisco Webex Social (Discontinued)
WorkflowMax
10.0
Invoicing
Cisco Webex Social (Discontinued)
WorkflowMax
9.0
Project & financial reporting
Cisco Webex Social (Discontinued)
WorkflowMax
9.0
Integration with accounting software
Cisco Webex Social (Discontinued)
WorkflowMax
9.0

Pros

Cisco Webex Social (Discontinued)

  • Easy to use.
  • No special setup.
  • Doesn't require any special hardware.
Anonymous | TrustRadius Reviewer

WorkflowMax

  • Allows for fairly simple or elaborate project forecasting depending on the complexity of the job. This allows us to track time by a single project or multiple phases.
  • Time keeping and coordination with invoicing software has increased our firm's ability to issue timely and accurate invoices to clients. Has ability to break down projects in numerous ways to meet the needs of our various clients. This means we can invoice by project, phase, milestone, or dollar increments.
  • Interface is clean and easy to follow. The easier it is to use the fewer mistakes that are made when entering information. This is greatly appreciated.
Anonymous | TrustRadius Reviewer

Cons

Cisco Webex Social (Discontinued)

  • Recording feature cannot record phone sound just computer sound.
  • Recording feature does not generate a file with "known" extension, it needs specific player.
Anonymous | TrustRadius Reviewer

WorkflowMax

  • When looking at the job distribution it isn't to scale and it isn't printable.
  • Sometimes it is confusing as to where you might find something until you realise there are multiple points of access.
  • When a job is assigned the whole task is assigned and if you work on it before the task is allocated to you, it isn't possible to enter those hours. It would be better if the employee could choose the task they did and enter the hours and then it sent back to an approver to have it added.
Caroline Laredo | TrustRadius Reviewer

Likelihood to Renew

Cisco Webex Social (Discontinued)

No score
No answers yet
No answers on this topic

WorkflowMax

WorkflowMax 9.0
Based on 1 answer
Because we can't imagine being without it!
Lindsay Simpson | TrustRadius Reviewer

Usability

Cisco Webex Social (Discontinued)

No score
No answers yet
No answers on this topic

WorkflowMax

WorkflowMax 9.0
Based on 2 answers
It's easy to use and provides me with instant online access to the management of my business whether I am at my desk or overseas
Anonymous | TrustRadius Reviewer

Support Rating

Cisco Webex Social (Discontinued)

No score
No answers yet
No answers on this topic

WorkflowMax

WorkflowMax 7.0
Based on 2 answers
The support team are excellent. The only downside is that you can't phone them!
Mary Moore | TrustRadius Reviewer

Implementation Rating

Cisco Webex Social (Discontinued)

No score
No answers yet
No answers on this topic

WorkflowMax

WorkflowMax 9.1
Based on 1 answer
Decide how to breakdown your ongoing jobs - are they monthly recurring or annual broken into chunks?What are you going to give clients i.e. how will your proposals and invoices look?
Mary Moore | TrustRadius Reviewer

Alternatives Considered

Cisco Webex Social (Discontinued)

It is simpler to use compared to other tools. Microsoft has a great product but there are a lot of bugs. And compared to GoToMeeting it has more features.
Anonymous | TrustRadius Reviewer

WorkflowMax

Loan Assistant is a virtual business, entirely operated in the cloud. We do not have an office. Team members are located in diverse locations such as Munich, Canada and Sri Lanka as well as various locations in Australia. WorkflowMax is what ties us together. The fact that the billing is so tightly integrated into the workflow is a great strength. At this time we have been using Max for 6 years and plan on keeping using it. We have evaluated Slack but it didn't work for us.
Janette Fairleigh | TrustRadius Reviewer

Return on Investment

Cisco Webex Social (Discontinued)

  • It is good, helps tremendously and saves a lot of time in case you have to go see what user is doing or understand what they are trying to achieve.
  • Great user experience.
  • Users like it.
Anonymous | TrustRadius Reviewer

WorkflowMax

  • Biggest impact has been automation of client invoicing. Prior to using WorkflowMax, invoices were generated in Word, usually a template from a prior invoice to that client. Now the invoice is generated in WorkflowMax, saved as a draft, exported to Word, uploaded to Microsoft SharePoint, then shared with the invoice author. This has cut down on mistakes and unnecessary admin time.
Nadine Haines | TrustRadius Reviewer

Screenshots

Cisco Webex Social (Discontinued)

Pricing Details

Cisco Webex Social (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Webex Social (Discontinued) Editions & Modules

Additional Pricing Details

WorkflowMax

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

WorkflowMax Editions & Modules

Edition
Standard$201
Premium$701
  1. per month
Modules
Lead Manager Module$15/month
WorkflowMax Premium$50/month
    Additional Pricing Details

    Rating Summary

    Likelihood to Recommend

    Cisco Webex Social (Discontinued)
    10.0
    WorkflowMax
    10.0

    Likelihood to Renew

    Cisco Webex Social (Discontinued)
    WorkflowMax
    9.0

    Usability

    Cisco Webex Social (Discontinued)
    WorkflowMax
    9.0

    Support Rating

    Cisco Webex Social (Discontinued)
    WorkflowMax
    7.0

    Implementation Rating

    Cisco Webex Social (Discontinued)
    WorkflowMax
    9.1

    Add comparison