What users are saying about
57 Ratings
57 Ratings
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Score 7.8 out of 101

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Likelihood to Recommend

WorkflowMax

WorkflowMax is ideal for consulting/service relates businesses, where the only "purchases" are disbursements. Do you sell things? is the question I ask when first approached about WorkflowMax.
Mary Moore profile photo

Feature Rating Comparison

Project Management

WorkflowMax
8.3
Task Management
WorkflowMax
9.0
Resource Management
WorkflowMax
8.0
Scheduling
WorkflowMax
7.0
Team Collaboration
WorkflowMax
8.0
Document Management
WorkflowMax
6.6
Mobile Access
WorkflowMax
10.0
Timesheet Tracking
WorkflowMax
10.0
Change request and Case Management
WorkflowMax
7.4
Budget and Expense Management
WorkflowMax
9.0

Professional Services Automation

WorkflowMax
9.2
Quotes/estimates
WorkflowMax
10.0
Invoicing
WorkflowMax
10.0
Project & financial reporting
WorkflowMax
8.0
Integration with accounting software
WorkflowMax
9.0

Pros

  • Detailed job setup and tracking
  • Highly customisable setup
  • Integration with Xero
Mary Moore profile photo

Cons

  • Integration with inventory - there are a lot of companies out there which provide a service which includes selling items either purchased or held in stock or "kitted"
  • User permission levels need to be more flexible and ideally closely tied to Xero
  • Two way integration with Xero - ability to import invoices to specific jobs
  • Ability to save pdfs to purchase orders, invoices (like Xero)
Mary Moore profile photo

Likelihood to Renew

WorkflowMax9.0
Based on 1 answer
Because we can't imagine being without it!
Lindsay Simpson profile photo

Usability

WorkflowMax9.0
Based on 2 answers
It's easy to use and provides me with instant online access to the management of my business whether I am at my desk or overseas
No photo available

Support

WorkflowMax8.2
Based on 1 answer
The support team are excellent. The only downside is that you can't phone them!
Mary Moore profile photo

Implementation

WorkflowMax9.1
Based on 1 answer
Decide how to breakdown your ongoing jobs - are they monthly recurring or annual broken into chunks?What are you going to give clients i.e. how will your proposals and invoices look?
Mary Moore profile photo

Alternatives Considered

I made comparisons with two Legal Practice Management systems, InfinityLaw and OneLaw. These systems were more expensive and had functionality/modules which we did not require. I am experienced with WorkflowMax so that was a key factor, along with pricing. I also felt it was more likely that WorkflowMax will at some stage integrate with Microsoft SharePoint, compared with the others.
Nadine Haines profile photo

Return on Investment

  • Lack of customer support so far has not ensured I save time - I hope this will change shortly - otherwise I will not renew
No photo available

Pricing Details

WorkflowMax

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
WorkflowMax Editions & Modules
WorkflowMax
Edition
1 User
$15/month1
5 Users
$49/month1
10 Users
$99/month1
20 Users
$149/month1
Unlimited
$199/month1
1. Bracketed Pricing
Modules
Lead Manager Module
$15/month
WorkflowMax Premium
$50/month
Additional Pricing Details