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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Citrix AppDNA (discontinued)

    Score8.4 out of 10
    N/ACitrix's AppDNA is application migration software, that has been discontinued.N/A

    Datto SIRIS

    Score9.8 out of 10
    N/ADatto SIRIS is a BCDR solution built for MSPs to prevent data loss and minimize downtime. Utilizing a cloud-first approach, MSPs can offer their clients local backup and recovery with a cloud-based repository and full disaster recovery in the cloud. All of this administered from a multi-tenant cloud portal that allows MSPs to view, manage and recover client data from a single interface.N/A
    Pricing
    Citrix AppDNA (discontinued)Datto SIRIS
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Citrix AppDNA (discontinued)Datto SIRIS
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Datto sells 100% through the channel. Specifically, Datto partners with managed service providers (MSPs). The MSPs then sell direct to small and mid-sized businesses, worldwide.
    More Pricing Information
    Community Pulse
    Citrix AppDNA (discontinued)Datto SIRIS
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Kaseya
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    71%
    Would buy again
    10 Answers
    Delivers good value for the price
    No answers on this topic
    77%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    No answers on this topic
    79%
    Happy with the feature set
    11 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    92%
    Lived up to sales and marketing promises
    11 Answers
    Implementation went as expected
    No answers on this topic
    86%
    Implementation went as expected
    12 Answers
    Features
    Citrix AppDNA (discontinued)Datto SIRIS
    Data Center Backup
    Comparison of Data Center Backup features of Citrix AppDNA (discontinued) and Datto SIRIS
    Feature
    Citrix AppDNA (discontinued)
    -
    Ratings
    Datto SIRIS
    8.0
    1 Ratings
    0% above category average
    Flexible deployment00 Ratings9.01 Ratings
    Encryption00 Ratings7.01 Ratings
    Best Alternatives
    Citrix AppDNA (discontinued)Datto SIRIS
    Small Businesses
    No answers on this topic
    Arcserve ShadowProtect
    Score6.7 out of 10
    Medium-sized Companies
    No answers on this topic
    VMware SRM
    Score9 out of 10
    Enterprises
    No answers on this topic
    HPE Zerto Software
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Citrix AppDNA (discontinued)Datto SIRIS
    Likelihood to Recommend
    8.0
    (1 ratings)
    9.0
    (32 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (11 ratings)
    User Testimonials
    Citrix AppDNA (discontinued)Datto SIRIS
    Likelihood to Recommend
    Discontinued Products
    Desktop Operating System upgrades and migrations to ensure installed applications are compatible with the new environment. If an environment does not have a lot of locally installed applications and heavily dependent on web applications, cloud applications, and Microsoft App-V, then AppDNA is not going to be beneficial in that organization.
    Incentivized
    Read full review
    Kaseya
    Datto is a fantastic option for smaller businesses who don't have as large of a budget. It might work well for larger businesses as well, but the features are not exactly on par with more prevalent backup solutions. So, that should be kept in mind while determining a good fit for a company. But if selling a backup solution is met with push back, this can be a great option to give a good working backup solution. It offers the main features solutions should have, so it's definitely not a compromise. Just keep in mind the features it does not offer.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Citrix AppDNA has a user friendly interface for admins to use and the product is updated well by Citrix Support.
    • It does not take a lot of resources to deploy AppDNA and can be done within a work week even for a large environment.
    • The reports not only show compatible and incompatible applications, but provide suggested solutions for incompatible applications to resolve and make them compatible with new Operating System.
    • If you have Citrix XenApp or XenDesktop Platinum, AppDNA is included and no additional cost.
    Incentivized
    Read full review
    Kaseya
    • Simple agent setup for new machines to be protected. A new machine can be setup on the server in under a minute whether it be a Linux or Windows based machine.
    • Local virtualization on the Datto is quick to start up. After a physical problem with a server I had the machine locally virtualized on the Datto before users had a chance to report service issues to me.
    • Nothing to do on my end to get backups shifted to offsite data center. Schedules are setup for each machine or group of machines and I sleep well knowing all our backups are safely stored offsite.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Citrix AppDNA should get more frequent updates on application compatibility list and provide even more detailed suggestions for fixes and perhaps auto-fix feature for some applications.
    • Compatiblity with legacy Operating Systems could be expanded to include more applications and OS to increase usability.
    • A good essential tool that should be marketed more by Citrix to organizations for usage beyond Citrix environment. Most non-Citrix IT personnel and management are unaware of the benefits of AppDNA and it's ability to help with desktop Operating System migrations.
    Incentivized
    Read full review
    Kaseya
    • Initial backup sync: The downside to the cloud backup is that, if you have a lot of data, you need an external hard drive to seed to the cloud. And you usually have to request this after you've already got everything else working.
    • Unsyncing: We have pretty decent bandwidth, but with 8TB of data, we'd get syncing issues with the cloud servers every 3 months or so. The only way to address it was to request another external drive and resync it, but that also meant losing the older data.
    • Availability and support: Datto only operates through MSPs and VARs, and will not help you directly without putting in a ticket with your provider. This causes delays, and extra epenses, and if you grow beyond the need for an MSP, you have to keep them around for at least that piece.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    No answers on this topic
    Kaseya
    I trust the product and service and am satisfied with the direction of the company
    Incentivized
    Read full review
    Usability
    Discontinued Products
    No answers on this topic
    Kaseya
    Usability is great. The web interface is simple and easy to use. While various options are available for client backups, it is very easy to re-use settings of the existing client, so adding new clients is a very fast process. Configuration of the agent on the client-side cannot be easier as well. Datto dashboard provides an overview of the client status, and email notifications can be configured for various events.
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    No answers on this topic
    Kaseya
    My specific example or reason for this rating goes back to a need for support after a client on this platform has a fire. In a nutshell, Datto had no idea how to BMR the image back to the server correctly, and as a result, the RAID on the server was lost, due to the Datto BDR environment not being able to see the RAID card, and the support technician knowing how to inject drivers.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    AppDNA is more robust and provide a nice report of application compatibility list to review and segment verified applications from problematic applications. It takes one step further from the Microsoft Windows Migration Tool by providing solutions to fix the problematic applications.
    Incentivized
    Read full review
    Kaseya
    Datto seemed to be better than other vendors I trialed, and I inherited an Alto device, so it was easy to stay with them. I also assumed the backups had been working with the previous contractor, but it turns out they had been failing for months and no one knew it.
    Read full review
    Return on Investment
    Discontinued Products
    • AppDNA was relatively easy to deploy with a small team of 3-4 support IT personnel and took a week to deploy and another week for us to configure and use.
    • Great tool to cut down on manual process of testing initial application compatibility before system upgrade.
    • If you are a Citrix Platinum customer, there is no reason not to use this tool and a great way to consider upgrading to Platinum if you are an Advance or Enterprise customer.
    • For a single large organization (over 3000 desktops), if you are planning a desktop Operating System upgrade you need to take a look at AppDNA.
    Incentivized
    Read full review
    Kaseya
    • In most cases, Datto will provide the appliance free of charge with a 3-5 year contract which results in a modest monthly fee instead of a large initial outlay and monthly fees.
    • The contract's warranty is top-notch. Failed drives or issues with the appliances are replaced/corrected with free replacements and shipping.
    Incentivized
    Read full review
    ScreenShots