Overall Satisfaction with Datto
Our Datto device is used to backup all IT servers. This includes our onsite Exchange server, MSSQL server and file server. It covers a variety of physical and virtualized servers. The Datto covers our backup and disaster recovery requirements and gives us far more capabilities than our previous solution while also being far easier to use.
- Simple agent setup for new machines to be protected. A new machine can be setup on the server in under a minute whether it be a Linux or Windows based machine.
- Local virtualization on the Datto is quick to start up. After a physical problem with a server I had the machine locally virtualized on the Datto before users had a chance to report service issues to me.
- Nothing to do on my end to get backups shifted to offsite data center. Schedules are setup for each machine or group of machines and I sleep well knowing all our backups are safely stored offsite.
- Occasionally backups which get restored can have an issue when being unmounted. A recent update has provided a simple way to fix this should it occur.
- Onsite virtualization enabled us to continue to operate while a replacement server was setup. Without the Datto our previous solution had not possibility to help us out in the interim. The downtime would have cost us far more than the annual cost of the Datto.
- The average time to restore a file from our file server has gone from hours to minutes which saves precious IT time working on more productive items.
Datto solution included hardware and software required vs Backup Execs software running on our own hardware. This enabled us to continue to have room to grow for other systems which could have been used by the backup/bdr solution. The Datto offsite virtualization gives us the ability to keep customer facing systems operational even if there is a catastrophic event at our main site, our IT availability of major systems is far greater than before.