If only I could backup myself with Datto as well
Matthew Fex profile photo
March 29, 2017

If only I could backup myself with Datto as well

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Datto

Our Datto device is used to backup all IT servers. This includes our onsite Exchange server, MSSQL server and file server. It covers a variety of physical and virtualized servers. The Datto covers our backup and disaster recovery requirements and gives us far more capabilities than our previous solution while also being far easier to use.
  • Simple agent setup for new machines to be protected. A new machine can be setup on the server in under a minute whether it be a Linux or Windows based machine.
  • Local virtualization on the Datto is quick to start up. After a physical problem with a server I had the machine locally virtualized on the Datto before users had a chance to report service issues to me.
  • Nothing to do on my end to get backups shifted to offsite data center. Schedules are setup for each machine or group of machines and I sleep well knowing all our backups are safely stored offsite.
  • Occasionally backups which get restored can have an issue when being unmounted. A recent update has provided a simple way to fix this should it occur.
  • Onsite virtualization enabled us to continue to operate while a replacement server was setup. Without the Datto our previous solution had not possibility to help us out in the interim. The downtime would have cost us far more than the annual cost of the Datto.
  • The average time to restore a file from our file server has gone from hours to minutes which saves precious IT time working on more productive items.
Datto solution included hardware and software required vs Backup Execs software running on our own hardware. This enabled us to continue to have room to grow for other systems which could have been used by the backup/bdr solution. The Datto offsite virtualization gives us the ability to keep customer facing systems operational even if there is a catastrophic event at our main site, our IT availability of major systems is far greater than before.
Datto works well for smaller shops that just need something that will work without needing a great deal of day to day work on it. I only login to the device periodically to see where we stand on space and occasionally when we need to restore something. The offsite datacenter backup which is hosted by Datto works well for us particularly as we do not have our own offsite tech to use. In larger departments other solutions will possibly win out based on required features and setups but for the 1-10 man IT departments the Datto solutions fit in well.