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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Datto SIRIS

    Score9.8 out of 10
    N/ADatto SIRIS is a BCDR solution built for MSPs to prevent data loss and minimize downtime. Utilizing a cloud-first approach, MSPs can offer their clients local backup and recovery with a cloud-based repository and full disaster recovery in the cloud. All of this administered from a multi-tenant cloud portal that allows MSPs to view, manage and recover client data from a single interface.N/A
    Pricing
    Datto SIRIS
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Datto SIRIS
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional DetailsDatto sells 100% through the channel. Specifically, Datto partners with managed service providers (MSPs). The MSPs then sell direct to small and mid-sized businesses, worldwide.
    More Pricing Information
    Community Pulse
    Datto SIRIS
    Considered Both Products
    Kaseya
    Chose Datto SIRIS
    In my experience with Veeam, you have to supply your own storage while the Datto appliance is a self-contained solution.
    Incentivized
    Chose Datto SIRIS
    Datto seemed to be better than other vendors I trialed, and I inherited an Alto device, so it was easy to stay with them. I also assumed the backups had been working with the previous contractor, but it turns out they had been failing for months and no one knew it.
    Incentivized
    Chose Datto SIRIS
    Datto has a better price point, available backup space, and retention policy compared to other players in the backup space. OneDrive and Google Drive are great contenders, but Datto File Protection allows for more granular selection of non-default folders that need to be …
    Incentivized
    Chose Datto SIRIS
    Datto SIRIS BCDR is the gold standard, the product that other on-premises backups strive to be. It is reliable, fast, saves company money and time.
    Incentivized
    Chose Datto SIRIS
    We have not used or tested anything similar to Datto.
    Incentivized
    Chose Datto SIRIS
    Datto is not as feature-rich as Veeam, but it still offers the main features in a great backups solution that will help in a recovery situation. It is mainly meant for smaller businesses, so it's not a Veeam replacement. From that perspective, Datto fills a great void in …
    Incentivized
    Chose Datto SIRIS
    We've chosen to go with Datto RMM after finding other platforms that didn't quite meet the requirements of growing endpoint management.
    Incentivized
    Chose Datto SIRIS
    ShadowProtect quality has decreased over the years and their price has increased. Datto is far superior in terms of UI, datacentre capabilities as well as confirmation of backup successes. Veeam offers these same features in a more complicated format but also lets you roll your …
    Incentivized
    Chose Datto SIRIS
    Datto is far and away the best backup vendor we have ever used. The product works extremely well, and is very easy to implement and manage.
    Incentivized
    Chose Datto SIRIS
    Datto is an all-inclusive solution with minor set-up. It's almost turnkey. Veeam requires more knowledge and setup, plus additional storage, although it is more robust and more granular. Datto includes the cloud element built-in, whereas it is something extra with Veeam. For a …
    Incentivized
    Chose Datto SIRIS
    Datto and Barracuda Backup are very similar in design/purpose (both appliance-based with local backups and pushing to an offsite cloud), though Barracuda handles vCenter with a centralized backup console while Datto does not. VEEAM does a better job of backing up VMware than …
    Incentivized
    Chose Datto SIRIS
    We did the reverse, and we looked at this solution to replace Datto.. we regret going with Datto. As a result, we are moving all clients from their platform to Axcient's Replibit BDR solution. We have had such good luck, the backups are faster, and the restoration/export of …
    Incentivized
    Chose Datto SIRIS
    Datto was our solution of choice.
    Incentivized
    Chose Datto SIRIS
    The solution we used prior to Datto was only a cloud, and provided no onsite solution for data recovery. It provided no failover protection against a server meltdown and retrieving files that were either accidentally lost or corrupted could take 24 hours. With Datto, it's …
    Incentivized
    Chose Datto SIRIS
    Datto is a legacy product, selected before I got involved in the backup design at the current organization. As there are no issues with it, no alternatives were considered. I used Bakula before and would recommend it or Amanda for an organization looking to save money, as these …
    Incentivized
    Chose Datto SIRIS
    Compared to Solarwinds or EMC Avamar, Datto is more improved, and it's much better at business continuity. Both tools are only cloud-based backup services, but Datto has the option of the local backups as well, which is more efficient for disaster scenarios. Datto has many more …
    Incentivized
    Chose Datto SIRIS
    These may have carved out a niche in one area or another that make them superior for that specific case, but no one does a better overall job. I would estimate that a Datto box will be the right fit for at least 85% of the SMB's in the US.
    Incentivized
    Chose Datto SIRIS
    Very affordable. I used another service known as Naverisk and dropped them as they were more expensive and the service was not as good. Datto is designed for IT consultants so teams are getting a well-designed platform.
    Incentivized
    Chose Datto SIRIS
    Shadow Protect being the closest on this list, none of the other stack up against what Datto can provide in terms of technology and being able to quickly recover from a disaster or data loss. What brings Datto above the competition is their level of customer support from their …
    Incentivized
    Chose Datto SIRIS
    Datto beats Replibit hands down, but the software isn't the biggest differentiator. Support at Datto is FANTASTIC. eFolder hardly provides anything you can call support.
    Incentivized
    Chose Datto SIRIS
    The customer to whom I am consulting selected Datto for reasons unbeknownst to me. Had I been involved earlier in the decision process, I would likely have recommended Unitrends, Zerto or another solution.
    Incentivized
    Chose Datto SIRIS
    Datto seems much more reliable with better backup success rates. It is easy to use and cost-effective way to backup small data sets. Support is quite good and they have a very good Kbase.
    Incentivized
    Chose Datto SIRIS
    The product we tired in the past are either out of business or that product line failed. We have used custom BDR solution purchased from a vendor and found that while it worked you were never sure if the restore would work. We did not want to cobble together a solutions and the …
    Incentivized
    Chose Datto SIRIS
    Datto is a superior product in regards to spinning up servers on the BDR appliance hardware. That is their killer feature. Barracuda's edge is the hardware refresh after 4 years of maintaining subscriptions. Datto requires the purchase of a new appliance after a time period …
    Incentivized
    Chose Datto SIRIS
    We also use Barracuda for our backup and disaster recovery solution at our clients. Datto is much more expensive than Barracuda, the solutions are very similar, but the one thing I would give Datto the edge on is handling of Hyper-V instances. Datto makes Hyper-V restorations …
    Incentivized
    Key User Insights
    Would buy again
    71%
    Would buy again
    10 Answers
    Delivers good value for the price
    77%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    79%
    Happy with the feature set
    11 Answers
    Lived up to sales and marketing promises
    92%
    Lived up to sales and marketing promises
    11 Answers
    Implementation went as expected
    86%
    Implementation went as expected
    12 Answers
    Features
    Datto SIRIS
    Data Center Backup
    Comparison of Data Center Backup features of Datto SIRIS
    Feature
    Datto SIRIS
    8.0
    1 Ratings
    0% above category average
    Flexible deployment9.01 Ratings
    Encryption7.01 Ratings
    Best Alternatives
    Datto SIRIS
    Small Businesses
    Arcserve ShadowProtect
    Score6.7 out of 10
    Medium-sized Companies
    VMware SRM
    Score9 out of 10
    Enterprises
    HPE Zerto Software
    Score9.4 out of 10
    All AlternativesView all alternatives
    User Ratings
    Datto SIRIS
    Likelihood to Recommend
    9.0
    (32 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    Usability
    10.0
    (1 ratings)
    Support Rating
    9.0
    (11 ratings)
    User Testimonials
    Datto SIRIS
    Likelihood to Recommend
    Kaseya
    Datto is a fantastic option for smaller businesses who don't have as large of a budget. It might work well for larger businesses as well, but the features are not exactly on par with more prevalent backup solutions. So, that should be kept in mind while determining a good fit for a company. But if selling a backup solution is met with push back, this can be a great option to give a good working backup solution. It offers the main features solutions should have, so it's definitely not a compromise. Just keep in mind the features it does not offer.
    Incentivized
    Read full review
    Pros
    Kaseya
    • Simple agent setup for new machines to be protected. A new machine can be setup on the server in under a minute whether it be a Linux or Windows based machine.
    • Local virtualization on the Datto is quick to start up. After a physical problem with a server I had the machine locally virtualized on the Datto before users had a chance to report service issues to me.
    • Nothing to do on my end to get backups shifted to offsite data center. Schedules are setup for each machine or group of machines and I sleep well knowing all our backups are safely stored offsite.
    Incentivized
    Read full review
    Cons
    Kaseya
    • Initial backup sync: The downside to the cloud backup is that, if you have a lot of data, you need an external hard drive to seed to the cloud. And you usually have to request this after you've already got everything else working.
    • Unsyncing: We have pretty decent bandwidth, but with 8TB of data, we'd get syncing issues with the cloud servers every 3 months or so. The only way to address it was to request another external drive and resync it, but that also meant losing the older data.
    • Availability and support: Datto only operates through MSPs and VARs, and will not help you directly without putting in a ticket with your provider. This causes delays, and extra epenses, and if you grow beyond the need for an MSP, you have to keep them around for at least that piece.
    Incentivized
    Read full review
    Likelihood to Renew
    Kaseya
    I trust the product and service and am satisfied with the direction of the company
    Incentivized
    Read full review
    Usability
    Kaseya
    Usability is great. The web interface is simple and easy to use. While various options are available for client backups, it is very easy to re-use settings of the existing client, so adding new clients is a very fast process. Configuration of the agent on the client-side cannot be easier as well. Datto dashboard provides an overview of the client status, and email notifications can be configured for various events.
    Incentivized
    Read full review
    Support Rating
    Kaseya
    My specific example or reason for this rating goes back to a need for support after a client on this platform has a fire. In a nutshell, Datto had no idea how to BMR the image back to the server correctly, and as a result, the RAID on the server was lost, due to the Datto BDR environment not being able to see the RAID card, and the support technician knowing how to inject drivers.
    Incentivized
    Read full review
    Alternatives Considered
    Kaseya
    Datto seemed to be better than other vendors I trialed, and I inherited an Alto device, so it was easy to stay with them. I also assumed the backups had been working with the previous contractor, but it turns out they had been failing for months and no one knew it.
    Read full review
    Return on Investment
    Kaseya
    • In most cases, Datto will provide the appliance free of charge with a 3-5 year contract which results in a modest monthly fee instead of a large initial outlay and monthly fees.
    • The contract's warranty is top-notch. Failed drives or issues with the appliances are replaced/corrected with free replacements and shipping.
    Incentivized
    Read full review
    ScreenShots