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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Amazon WorkSpaces

    Score8.5 out of 10
    N/AAmazon WorkSpaces is a managed, secure cloud desktop service. Amazon WorkSpaces removes the complexity in managing hardware inventory, OS versions and patches, and Virtual Desktop Infrastructure (VDI).

    $21

    per month

    Citrix DaaS

    Score8.7 out of 10
    N/ACitrix DaaS (formerly Citrix Virtual Apps and Desktops, or XenDesktop) is a virtual desktop infrastructure (VDI) and application virtualization solution from Citrix.

    $375

    Pricing
    Amazon WorkSpacesCitrix DaaS
    Editions & Modules
    Starting Price
    $21.00
    per month
    Maximum Price
    $140.00
    per month
    Virtual Apps
    $375
    Offerings
    Pricing Offerings
    Amazon WorkSpacesCitrix DaaS
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Amazon WorkSpacesCitrix DaaS
    Considered Both Products
    Amazon AWS
    Chose Amazon WorkSpaces
    We haven't finished our selection process yet, but are leaning towards Amazon due to the ability to host in Amazon's datacenter rather than our own (this aligns with our current strategem of pursuing a web/cloud-first philosophy). While Citrix definitely does better with media, …
    Incentivized
    Cloud Software Group
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    7 Answers
    100%
    Would buy again
    22 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    100%
    Delivers good value for the price
    21 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    100%
    Happy with the feature set
    22 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    94%
    Lived up to sales and marketing promises
    16 Answers
    Implementation went as expected
    80%
    Implementation went as expected
    4 Answers
    94%
    Implementation went as expected
    17 Answers
    Best Alternatives
    Amazon WorkSpacesCitrix DaaS
    Small Businesses
    VMware Fusion
    Score7.4 out of 10
    VMware Fusion
    Score7.4 out of 10
    Medium-sized Companies
    VMware Fusion
    Score7.4 out of 10
    VMware Fusion
    Score7.4 out of 10
    Enterprises
    VMware Workstation Player
    Score9.9 out of 10
    VMware Workstation Player
    Score9.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Amazon WorkSpacesCitrix DaaS
    Likelihood to Recommend
    8.0
    (7 ratings)
    8.0
    (55 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.2
    (4 ratings)
    Usability
    9.0
    (1 ratings)
    9.0
    (7 ratings)
    Availability
    -
    (0 ratings)
    8.4
    (2 ratings)
    Performance
    -
    (0 ratings)
    7.4
    (4 ratings)
    Support Rating
    9.0
    (1 ratings)
    7.9
    (8 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.3
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (4 ratings)
    Configurability
    -
    (0 ratings)
    8.4
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    2.4
    (4 ratings)
    Product Scalability
    -
    (0 ratings)
    9.2
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    5.2
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.0
    (2 ratings)
    User Testimonials
    Amazon WorkSpacesCitrix DaaS
    Likelihood to Recommend
    Amazon AWS
    With a substantial free tier, AWS is a solution for fast, reliable and secure access to tools and workflows for any project. AWS is still the most intimidating cloud solution to approach. While there is no shortage to power and solutions, it is not for the faint of heart. It is easy to get lost while using AWS though the solution is there. Amazon WorkSpaces (VDI) requires an IT manager with experience deploying applications and building databases. Comparably, Parallels is a much easier UI to navigate, along with many open source and free options.
    Incentivized
    Read full review
    Cloud Software Group
    DaaS is ideal in large-scale environments that require centralized, secure management. Remote workforces at large organizations. Highly regulated industries like finance. It allows for easy security and monitoring over one aspect instead of multiple remote machines. DaaS is not ideal for organizations with small budgets due to the pricing and organizations with lousy network connectivity. This would make the end-user experience terrible.
    Incentivized
    Read full review
    Pros
    Amazon AWS
    • Quick, clean access to the VDI images.
    • Easy provisioning of images to use based on multiple criteria.
    • Integrating with our other products (AV/AM, productivity, etc.).
    Incentivized
    Read full review
    Cloud Software Group
    • Enables remote access anywhere, to any device which eliminates managing the endpoints how traditional VPN would require.
    • Integrates well with modern applications to offer optimized user experiences similar to native applications which increases user acceptance.
    • Extremely flexible in how policies are applied to different use cases to ensure the appropriate security mitigations are in place with minimal effort.
    • Easy to maintain and expand environments to fit business needs.
    Incentivized
    Read full review
    Cons
    Amazon AWS
    • Copy and paste does not work well
    • The performance is degraded during the day being slow at the end of the journey
    • Some user interface issues displaying the page
    • Sometimes when I type a word a letter is pasted many [times]
    Incentivized
    Read full review
    Cloud Software Group
    • A single console to manage the environment.
    • The configuration is a bit complicated and we have hired Citrix administrators. But it's a good solution.
    • User profiles need improvement. They could use more stability and more functionality as well as user profile redirection.
    Incentivized
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    Likelihood to Renew
    Amazon AWS
    No answers on this topic
    Cloud Software Group
    Because it has been a mainstay of our business for many years.
    Incentivized
    Read full review
    Usability
    Amazon AWS
    For its Primary purpose in our organization, providing developers and testers a clean, isolated and configurable environments which saves hours. The usability is nearly perfect. Usability is only suffering when user is into more intensive task like any kind of graphic works. At that time user is not experiencing the smoothness like a local machine
    Incentivized
    Read full review
    Cloud Software Group
    Getting the environment setup took me three months of off and on work, with 3 complete rebuilds of the environment. Utilizing the WebUI to access the environment had presented so many random issues that we had to require end users to use the Citrix Reciever App. As it was the only stable solution. Aside from that, it hasn't required much admin intervention since the stand-up was completed.
    Incentivized
    Read full review
    Reliability and Availability
    Amazon AWS
    No answers on this topic
    Cloud Software Group
    Xendesktop did a great job with HA of all the components.
    Incentivized
    Read full review
    Performance
    Amazon AWS
    No answers on this topic
    Cloud Software Group
    The performance of XenDesktop is the best in the industry because of the fine-tuned protocol and years of updating. Overall, I don't think there is a better performer on the market. The question is if the added complexity of running XenDesktop is really worth the performance gain. While the latest version of XenDesktop is the easiest to deploy so far, it is still more challenging than the competitors.
    Incentivized
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    Support Rating
    Amazon AWS
    AWS support in general is pretty good, and WorkSpaces is no exception. We haven't had too much need for support but on the occasion we have, they've been quick to respond and helpful. Our issues have been resolved rapidly.
    Incentivized
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    Cloud Software Group
    The support is great when you get an engineer that knows what they are doing but getting that individual sometimes takes a while. Overall, they are professional and polite and competent in their knowledge. Sometimes the cases are open for an extended period of time which becomes very frustrating when dealing with critical issues.
    Incentivized
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    In-Person Training
    Amazon AWS
    No answers on this topic
    Cloud Software Group
    I was self trained
    Incentivized
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    Online Training
    Amazon AWS
    No answers on this topic
    Cloud Software Group
    Easy to understand and learn at my own pace
    Incentivized
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    Implementation Rating
    Amazon AWS
    No answers on this topic
    Cloud Software Group
    Take it slow and read the directions each step of the way. If you are not familiar with Citrix products, use a reseller or other experienced engineer to assist you in the setup of your environment
    Incentivized
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    Alternatives Considered
    Amazon AWS
    Cisco AnyConnect is a VPN client and using a VPN can reduce the internet speed. It is not quite reliable as workspaces. Cisco AnyConnect is not at all optimised for linux machines. They suffer a lot from crashing and loss of internet speed. Workspaces works quite well even on linux machines
    Incentivized
    Read full review
    Cloud Software Group
    Citrix Virtual Apps & Desktops is platform agnostic (we can use any underlying hypervisor technology) and really flexible for any use case. Using a golden image and provisioning it (with Machine Creation Services or Provisioning Services) is powerful and really straightforward, compared to the complexity in Microsoft RDS of maintaining a coherent farm, or the limitation of VMware Horizon to run on VMware Products.
    Incentivized
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    Scalability
    Amazon AWS
    No answers on this topic
    Cloud Software Group
    Easily scalable
    Incentivized
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    Return on Investment
    Amazon AWS
    • Faster project deliverables
    • Security of our database
    • Have complete control over virtual networking
    • Vds Lagging issues at times due to heavy usage
    Incentivized
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    Cloud Software Group
    • XenApp has allowed us to continue support of legacy applications and all access of those applications to users across the globe with any device.
    • XenApp can also manage software licenses by restricting number of users, number of concurrent sessions, or combination of both to required specification.
    • While initial investment in XenApp can be costly, continuing support and upgrade are very cost effective and product stability is excellent.
    • While there are competing products from Microsoft and VMware, when it comes to remote application access, XenApp is the best of breed.
    Incentivized
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    ScreenShots