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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Citrix DaaS

    Score8.7 out of 10
    N/ACitrix DaaS (formerly Citrix Virtual Apps and Desktops, or XenDesktop) is a virtual desktop infrastructure (VDI) and application virtualization solution from Citrix.

    $375

    Pricing
    Citrix DaaS
    Editions & Modules
    Virtual Apps
    $375
    Offerings
    Pricing Offerings
    Citrix DaaS
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    Citrix DaaS
    Considered Both Products
    Cloud Software Group
    Chose Citrix DaaS
    Citrix Virtual Apps & Desktops is platform agnostic (we can use any underlying hypervisor technology) and really flexible for any use case. Using a golden image and provisioning it (with Machine Creation Services or Provisioning Services) is powerful and really straightforward, …
    Incentivized
    Chose Citrix DaaS
    TSPlus can be used only from professional user with IT background because is not secure and inefficient to give access to all the employees of a specific server and, if company programs are installed in many Vm, the access via TSPlus is impossible because the person will lost …
    Incentivized
    Chose Citrix DaaS
    VMware
    Incentivized
    Chose Citrix DaaS
    a similar product feels quite similar, personally, I am only a user and wasn't involved in the software purchase decisions. Citrix is leading by its functionality and ease to use.
    Incentivized
    Chose Citrix DaaS
    AnyDesk is a similar software I have used however AnyDesk is more of a remote Desktop software to gain access to other computers in any network. They use a token system to authenticate. AnyDesk is very different in terms of what it offers. It does not offer Application access …
    Incentivized
    Chose Citrix DaaS
    I never had the chance to test other products like these since whenever I read and searched online during the first phase it was only popping up Citrix Virtual Apps and Desktops.... so we got in touch with the sales department and the rest is history. After the technical …
    Incentivized
    Chose Citrix DaaS
    Citrix Virtual Apps and Desktops was our pick because of the low infrastructure requirements. With Vmware, you need compatible hardware to run ESXi and then a machine to run the vCenter Server and free other machines to run horizon view, app, policies, etc which can get …
    Incentivized
    Chose Citrix DaaS
    Both Citrix Virtual Apps and Desktops and GoToMyPC solve the business needs of accessing your work remotely as long as you have access to the internet. They are easy to log into and support worker flexibility. The cost to maintain this software can be expensive, especially if …
    Incentivized
    Chose Citrix DaaS
    Citrix Virtual Apps and Desktops support offline and have a wide variety of applications that can be run compared to other vendors. Improvements to the HDX protocol also allow apps to be run in higher-latency environments. Mobility Pack added support for mobile devices and …
    Incentivized
    Chose Citrix DaaS
    Citrix seems to run smoother than Access. I did not choose Citrix - I am only a user here.
    Incentivized
    Chose Citrix DaaS
    according to me, Citrix Virtual App ruled over the windows because it is compatible with different operating systems (not only with windows or another specific one). It is user-friendly and widely accepted by various companies. It has a much better working environment for …
    Incentivized
    Chose Citrix DaaS
    We use Palo Alto Global Protect, and Pulse Secure VPN. While both are secure they don't compare with providing the type of access Citrix Virtual Apps delivers. The VPN solutions are perfect for Operations and technical teams for Remote Desktop Access, however, Citrix Virtual …
    Incentivized
    Chose Citrix DaaS
    We opted to use the Cisco VPN as we already owned the firewall to accommodate those users that wanted everything available all of the time. They were given laptops with full software loads and VPN access for network resources. If they have a bad or unsecure connection Citrix …
    Incentivized
    Chose Citrix DaaS
    Citrix Virtual Apps and Desktops by far has been the best remote desktop app that I've used. I had dabbled with other alternative platforms and they all fell short of what I needed. Citrix also has very high levels of data security and cybersecurity features making it a very …
    Incentivized
    Chose Citrix DaaS
    Citrix Virtual Apps and Desktops (CVAD) allows for the use of any hypervisor or cloud platform which ensures flexibility in decisions that are made across a IT organization while others are typically tied to a single or highly controlled cloud selection. Additionally the …
    Incentivized
    Chose Citrix DaaS
    Our company is focused and trained for the use of Citrix. We're still in the process of exploring the other options.
    Incentivized
    Chose Citrix DaaS
    We have tried two alternates, one of which is not listed in this web sites database. Normal MS Remote Desktop Services/Terminal Services and 2X Applications Services. Both had similar offerings to Citrix Virtual Apps and Desktops (formerly XenDesktop), but both had the same …
    Incentivized
    Chose Citrix DaaS
    I'm not sure there is a real alternative to Citrix Virtual Apps and Desktops. Maybe Microsoft Remote Desktop or Terminal server? Citrix Virtual Apps and Desktops is much more configurable and robust than either of these options for anything more than maybe ten users. Citrix …
    Incentivized
    Chose Citrix DaaS
    Have not tested other products against XenDesktop as it remains to be working for our needs.
    Incentivized
    Chose Citrix DaaS
    Other products were more cost efficient, offered a better support contract, were much simpler to configure, and had better documentation.

    We chose Citrix over the alternatives, because one of our customers required the use of Citrix for the connection of third-party vendors.
    Incentivized
    Chose Citrix DaaS
    We needed our application vendor to support our solution and Citrix was their main choice. The other choice was Microsoft RDS/RDP but we wanted the higher management functionality that Citrix brought.
    Incentivized
    Chose Citrix DaaS
    We haven't used or evaluated any other products other than XenApp
    Incentivized
    Chose Citrix DaaS
    XenDesktop is the only online workspace tool I've used
    Incentivized
    Chose Citrix DaaS
    Citrix has come a long way in this type of service, compared to its competitors. We also select Citrix because we have the complete suite from this manufacturer (Netscaler, XenServer).
    Incentivized
    Chose Citrix DaaS
    Xenapp is a more mature product than VMware Horizon View with wider application and OS support. Citrix proprietary HDX and ICA protocols are more efficient than VMware PCoIP protocol for remote users with low bandwidth and high latency access. Both products still rely on …
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    22 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    21 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    22 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    16 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    17 Answers
    Best Alternatives
    Citrix DaaS
    Small Businesses
    VMware Fusion
    Score7.4 out of 10
    Medium-sized Companies
    VMware Fusion
    Score7.4 out of 10
    Enterprises
    VMware Workstation Player
    Score9.9 out of 10
    All AlternativesView all alternatives
    User Ratings
    Citrix DaaS
    Likelihood to Recommend
    8.0
    (55 ratings)
    Likelihood to Renew
    8.2
    (4 ratings)
    Usability
    9.0
    (7 ratings)
    Availability
    8.4
    (2 ratings)
    Performance
    7.4
    (4 ratings)
    Support Rating
    7.9
    (8 ratings)
    In-Person Training
    10.0
    (1 ratings)
    Online Training
    8.3
    (2 ratings)
    Implementation Rating
    9.0
    (4 ratings)
    Configurability
    8.4
    (2 ratings)
    Ease of integration
    2.4
    (4 ratings)
    Product Scalability
    9.2
    (2 ratings)
    Vendor post-sale
    5.2
    (2 ratings)
    Vendor pre-sale
    7.0
    (2 ratings)
    User Testimonials
    Citrix DaaS
    Likelihood to Recommend
    Cloud Software Group
    DaaS is ideal in large-scale environments that require centralized, secure management. Remote workforces at large organizations. Highly regulated industries like finance. It allows for easy security and monitoring over one aspect instead of multiple remote machines. DaaS is not ideal for organizations with small budgets due to the pricing and organizations with lousy network connectivity. This would make the end-user experience terrible.
    Incentivized
    Read full review
    Pros
    Cloud Software Group
    • Enables remote access anywhere, to any device which eliminates managing the endpoints how traditional VPN would require.
    • Integrates well with modern applications to offer optimized user experiences similar to native applications which increases user acceptance.
    • Extremely flexible in how policies are applied to different use cases to ensure the appropriate security mitigations are in place with minimal effort.
    • Easy to maintain and expand environments to fit business needs.
    Incentivized
    Read full review
    Cons
    Cloud Software Group
    • A single console to manage the environment.
    • The configuration is a bit complicated and we have hired Citrix administrators. But it's a good solution.
    • User profiles need improvement. They could use more stability and more functionality as well as user profile redirection.
    Incentivized
    Read full review
    Likelihood to Renew
    Cloud Software Group
    Because it has been a mainstay of our business for many years.
    Incentivized
    Read full review
    Usability
    Cloud Software Group
    Getting the environment setup took me three months of off and on work, with 3 complete rebuilds of the environment. Utilizing the WebUI to access the environment had presented so many random issues that we had to require end users to use the Citrix Reciever App. As it was the only stable solution. Aside from that, it hasn't required much admin intervention since the stand-up was completed.
    Incentivized
    Read full review
    Reliability and Availability
    Cloud Software Group
    Xendesktop did a great job with HA of all the components.
    Incentivized
    Read full review
    Performance
    Cloud Software Group
    The performance of XenDesktop is the best in the industry because of the fine-tuned protocol and years of updating. Overall, I don't think there is a better performer on the market. The question is if the added complexity of running XenDesktop is really worth the performance gain. While the latest version of XenDesktop is the easiest to deploy so far, it is still more challenging than the competitors.
    Incentivized
    Read full review
    Support Rating
    Cloud Software Group
    The support is great when you get an engineer that knows what they are doing but getting that individual sometimes takes a while. Overall, they are professional and polite and competent in their knowledge. Sometimes the cases are open for an extended period of time which becomes very frustrating when dealing with critical issues.
    Incentivized
    Read full review
    In-Person Training
    Cloud Software Group
    I was self trained
    Incentivized
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    Online Training
    Cloud Software Group
    Easy to understand and learn at my own pace
    Incentivized
    Read full review
    Implementation Rating
    Cloud Software Group
    Take it slow and read the directions each step of the way. If you are not familiar with Citrix products, use a reseller or other experienced engineer to assist you in the setup of your environment
    Incentivized
    Read full review
    Alternatives Considered
    Cloud Software Group
    Citrix Virtual Apps & Desktops is platform agnostic (we can use any underlying hypervisor technology) and really flexible for any use case. Using a golden image and provisioning it (with Machine Creation Services or Provisioning Services) is powerful and really straightforward, compared to the complexity in Microsoft RDS of maintaining a coherent farm, or the limitation of VMware Horizon to run on VMware Products.
    Incentivized
    Read full review
    Scalability
    Cloud Software Group
    Easily scalable
    Incentivized
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    Return on Investment
    Cloud Software Group
    • XenApp has allowed us to continue support of legacy applications and all access of those applications to users across the globe with any device.
    • XenApp can also manage software licenses by restricting number of users, number of concurrent sessions, or combination of both to required specification.
    • While initial investment in XenApp can be costly, continuing support and upgrade are very cost effective and product stability is excellent.
    • While there are competing products from Microsoft and VMware, when it comes to remote application access, XenApp is the best of breed.
    Incentivized
    Read full review
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