31 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.2 out of 100
14 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100

Attribute Ratings

  • Citrix Endpoint Management is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

9.1

Citrix Endpoint Management

91%
8 Ratings
8.9

Jamf Now

89%
4 Ratings

Usability

10.0

Citrix Endpoint Management

100%
1 Rating

Jamf Now

N/A
0 Ratings

Support Rating

9.6

Citrix Endpoint Management

96%
4 Ratings
8.9

Jamf Now

89%
2 Ratings

Likelihood to Recommend

Citrix

This product is well suited for any healthcare organization, especially one privately owned by the providers. Many of our providers were displeased with our efforts to use a product that forced sandboxing of Exchange information. Therefore, we needed something that was flexible enough that sandboxing could be used where desired but still allowed native OS integration where necessary.
Read full review

Jamf Software, LLC

Anywhere with under 100 Apple devices, I would recommend this service. It was always so simple to add a device you recently purchased to your inventory and be able to check in on it anytime. If they had more than 100, I would recommend Jamf Pro, the enterprise version of this software.
Read full review

Pros

Citrix

  • It has efficient security control system. Easy to use and administer.
  • It is very easy to install, it connects well with with other apps.
  • SecureWeb Xenmobile provides secured access to the websites and eliminates the need of VPN.
  • It connects very well with other apps.
Read full review

Jamf Software, LLC

  • Resetting passwords remotely..
  • Locking or wiping a device.
  • Pushing new apps out to all or one iPad.
  • Controlling what apps are installed on the iPads.
Read full review

Cons

Citrix

  • issues with non apple, non samsung devices: if it is not setup with an apple or samsung phone, then the Certificate onboarding is a struggle/unable to be done.
  • user-pin setup: for a user to be onboarded, requiring a PIN; there is a self service way but it is clunky and users prefer to call in instead of trying to follow the 15 step process via PDF
  • if the certificate is ever lost, due to an upgrade via IOS or android, then the entire process [uninstall, reinstall] has to be done, which means downtime for the end user, and higher call volume when a service provider pushes an iOS update.
Read full review

Jamf Software, LLC

  • I would like to see some more advanced functions for the iOS supervised mode. Maybe pushing iOS updates? Right now we can only see if it requires an update, but can't schedule an update time, etc.
  • I would like to see Jamf Now work with Apple to allow apps with in-app purchases that can be used with Jamf Now. Right now some apps don't have two versions available in the app store (a full version, and a free version with in-app purchases), so the single version free app with in-app purchases can't be used across our enterprise environment. :(
  • They could do with a better lost device activation lock. Currently, you can only lock a device from being erased and re-setup if you associate an icloud account with it and turn it on to find the lost device.
Read full review

Pricing Details

Citrix Endpoint Management

Starting Price

Editions & Modules

Citrix Endpoint Management editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Jamf Now

    Starting Price

    Editions & Modules

    Jamf Now editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      $2 per month per Mac or iOS device. First 3 devices are free. Price per month per device, billed monthly. No minimum. Cancel at any time; no questions asked. As your needs change, add or remove devices. We bill you based on current number of managed devices.

      Usability

      Citrix

      The software's usability is what we expected. We knew what our organization needed and Citrix was able to meet our needs. The ability to have the apps on a mobile device has been a great plus and Citrix seems to have really developed a software based on the every day needs of the user.
      Read full review

      Jamf Software, LLC

      No answers on this topic

      Support Rating

      Citrix

      Citrix has great support and in case of problems, the technicians respond in a timely manner and are a great help
      Read full review

      Jamf Software, LLC

      No body is perfect and occasionally, but rare, it take a little bit to get a reply on the chat, but overall as compared to other chat sessions it is pretty responsive and fairly quick. They allow you to upload a screen shot if that helps and to reply with solutions via email so I have it as a reference in writing for future problems.
      Read full review

      Alternatives Considered

      Citrix

      With a zero trust solution for the entire digital workspace, you can continually monitor and assess session activities before, during, and after login. Reduce risk, gain more control over every session, and get deeper insights across your entire application landscape. To achieve this strong security posture across all environments, you need an application delivery solution that shares a common code base. This lets you implement consistent security policies across all your applications for comprehensive protection.
      Read full review

      Jamf Software, LLC

      Ease of use, price point, support, features - are all the reasons why we chose Jamf Now.
      Read full review

      Return on Investment

      Citrix

      • Specific ROI was on us avoiding purchasing company managed cell phones - one of the most important drivers
      • Makes on boarding, and especially offboarding remote users a heck of a lot easier w/the ability to wipe the container, even if not connected (via time setting)
      • Easy access to internal resources - no need for separate vpn, etc...
      Read full review

      Jamf Software, LLC

      • Low Cost: 2-3 dollars a device for a month was cheaper than the time spent repairing the Mac server.
      Read full review

      Screenshots

      Add comparison