TrustRadius: an HG Insights company

Citrix Endpoint Management vs. Proofpoint Targeted Attack Protection (TAP)

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Citrix Endpoint Management

    Score8.6 out of 10
    N/ACitrix Endpoint Management (formerly XenMobile), is a UEM and enterprise mobility management application for securing mobile applications and devices.N/A

    Proofpoint Targeted Attack Protection (TAP)

    Score9.1 out of 10
    N/AProofpoint Targeted Attack Protection (TAP) helps organizations efficiently detect, mitigate and respond to known and unknown advanced threats that target people and VIPs through email. TAP provides unparalleled effectiveness in stopping targeted attacks that use polymorphic malware, weaponized documents and credential-stealing phishing techniques to obtain sensitive information. TAP seamlessly integrates with the Proofpoint secure email gateway (Proofpoint Email Protection) to deliver best…N/A
    Pricing
    Citrix Endpoint ManagementProofpoint Targeted Attack Protection (TAP)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Citrix Endpoint ManagementProofpoint Targeted Attack Protection (TAP)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Citrix Endpoint ManagementProofpoint Targeted Attack Protection (TAP)
    Considered Both Products
    Cloud Software Group
    No answer on this topic
    Proofpoint
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    88%
    Would buy again
    7 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    100%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    83%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    100%
    Implementation went as expected
    6 Answers
    Best Alternatives
    Citrix Endpoint ManagementProofpoint Targeted Attack Protection (TAP)
    Small Businesses
    Avast CloudCare
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Action1
    Score9.4 out of 10
    No answers on this topic
    Enterprises
    ManageEngine Endpoint Central
    Score9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Citrix Endpoint ManagementProofpoint Targeted Attack Protection (TAP)
    Likelihood to Recommend
    6.3
    (9 ratings)
    9.0
    (43 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    5.3
    (3 ratings)
    Usability
    8.0
    (2 ratings)
    9.0
    (6 ratings)
    Support Rating
    9.8
    (2 ratings)
    9.0
    (4 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.9
    (2 ratings)
    User Testimonials
    Citrix Endpoint ManagementProofpoint Targeted Attack Protection (TAP)
    Likelihood to Recommend
    Cloud Software Group
    This product is well suited for any healthcare organization, especially one privately owned by the providers. Many of our providers were displeased with our efforts to use a product that forced sandboxing of Exchange information. Therefore, we needed something that was flexible enough that sandboxing could be used where desired but still allowed native OS integration where necessary.
    Incentivized
    Read full review
    Proofpoint
    Proofpoint Targeted Attack Protection is a great security application for notifying our team about when our users click on malicious links. It provides a good explanation of the attack scenario, including the Sender, Subject, as well as other users that this attack has been sent to. It is also very useful in helping provide metrics on what types of attacks have been sent to the organization historically.
    Incentivized
    Read full review
    Pros
    Cloud Software Group
    • It has efficient security control system. Easy to use and administer.
    • It is very easy to install, it connects well with with other apps.
    • SecureWeb Xenmobile provides secured access to the websites and eliminates the need of VPN.
    • It connects very well with other apps.
    Incentivized
    Read full review
    Proofpoint
    • Impostor email detection is a fantastic feature and works very well.
    • The sandbox feature helps to ensure confidence that their evaluation of the email threat is valid.
    • Easy to use (and understand) dashboard make identifying and managing email threats a breeze.
    Incentivized
    Read full review
    Cons
    Cloud Software Group
    • issues with non apple, non samsung devices: if it is not setup with an apple or samsung phone, then the Certificate onboarding is a struggle/unable to be done.
    • user-pin setup: for a user to be onboarded, requiring a PIN; there is a self service way but it is clunky and users prefer to call in instead of trying to follow the 15 step process via PDF
    • if the certificate is ever lost, due to an upgrade via IOS or android, then the entire process [uninstall, reinstall] has to be done, which means downtime for the end user, and higher call volume when a service provider pushes an iOS update.
    Incentivized
    Read full review
    Proofpoint
    • Their admin web GUI is cumbersome and unclear in many ways. The learning curve is steep so you have to stay up on things yourself whenever a new feature or service is added.
    • They sometimes add a feature to their toolbox without informing their customers. This is true even when the feature added does not cost extra.
    Incentivized
    Read full review
    Likelihood to Renew
    Cloud Software Group
    No answers on this topic
    Proofpoint
    Not my decision, but I have made it very clear this product does not perform. I have emails from our users on how bad it is after switching to it.
    Incentivized
    Read full review
    Usability
    Cloud Software Group
    The software's usability is what we expected. We knew what our organization needed and Citrix was able to meet our needs. The ability to have the apps on a mobile device has been a great plus and Citrix seems to have really developed a software based on the every day needs of the user.
    Read full review
    Proofpoint
    The interface is simple to use but still contains the information needed to conduct thorough investigations. If you own licenses for other Proofpoint tools, Proofpoint Targeted Attack Protection is easily accessible from those applications. The ability to sandbox URLs within the TAP interface is a great feature as well. The overall performance of the GUI is seamless, especially if enabled with your organization's SSO.
    Incentivized
    Read full review
    Support Rating
    Cloud Software Group
    Overall the support from the customer service team has been good. They are very timely and expert in resolving the tickets. They have appropriate knowledge to resolve issues in all stages to development. They were up to the point during the implementation stage of the XenMobile, all queries were answered in time to help finish the deployment. The support for last three years has been extraordinary in helping us use XenMobile effectively and efficiently.
    Incentivized
    Read full review
    Proofpoint
    Generally have had good response and resolution time with knowledgeable technicians, and if needed the ticket is moved to someone with more expertise to better address the issue. Have used the ticketing portal, phone, as well as the beta chat feature (permanent please!)
    Incentivized
    Read full review
    Implementation Rating
    Cloud Software Group
    No answers on this topic
    Proofpoint
    Proofpoint managed the installation and made it very simple. We had a dedicated installation engineer who checked in on use periodically after go-live to ensure that there were no issue.
    Incentivized
    Read full review
    Alternatives Considered
    Cloud Software Group
    With a zero trust solution for the entire digital workspace, you can continually monitor and assess session activities before, during, and after login. Reduce risk, gain more control over every session, and get deeper insights across your entire application landscape. To achieve this strong security posture across all environments, you need an application delivery solution that shares a common code base. This lets you implement consistent security policies across all your applications for comprehensive protection.
    Incentivized
    Read full review
    Proofpoint
    This is the first product of its kind that I've used personally. The last 3 companies that I worked for also used Proofpoint, which includes Proofpoint Targeted Attack Protection, so I don't have a way to really compare it. I have seen that it is a leader in the industry.
    Incentivized
    Read full review
    Return on Investment
    Cloud Software Group
    • Specific ROI was on us avoiding purchasing company managed cell phones - one of the most important drivers
    • Makes on boarding, and especially offboarding remote users a heck of a lot easier w/the ability to wipe the container, even if not connected (via time setting)
    • Easy access to internal resources - no need for separate vpn, etc...
    Incentivized
    Read full review
    Proofpoint
    • Saves IT time when an attack is successful and isn't reported in a timely manner or at all until damages are done. IT has to spend less time and effort because we are able to stop it before it spreads.
    • Protecting business resources and assets is a huge positive impact. TAP allows us to better protect our business and information within.
    • The only negative thing is that it doesn't automatically handle these attacks - but that is what TRAP is for! I wish Proofpoint bundled TAP and TRAP.
    Incentivized
    Read full review
    ScreenShots