TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Citrix Gateway

    Score8.2 out of 10
    N/ACitrix Gateway (or Citrix NetScaler Gateway) is an access gateway with SSL VPN solution, providing single sign-on (SSO) and authentication for remote end users of network assets.

    $995

    per month

    Citrix Workspace (discontinued)

    Score6.5 out of 10
    N/ACitrix Workspace is a workspace solution that delivers secure access to all apps and files from a single interface. Based on the former Scalextreme product, it will not receive future updates from Citrix.N/A
    Pricing
    Citrix GatewayCitrix Workspace (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Citrix GatewayCitrix Workspace (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsThe price for a Citrix Gateway (VPX) perpetual license is $995.00. You must contact the sales team for subscription license pricing.
    More Pricing Information
    Community Pulse
    Citrix GatewayCitrix Workspace (discontinued)
    Considered Both Products
    Cloud Software Group
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    11 Answers
    88%
    Would buy again
    7 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    10 Answers
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    11 Answers
    88%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    9 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    No answers on this topic
    Best Alternatives
    Citrix GatewayCitrix Workspace (discontinued)
    Small Businesses
    No answers on this topic
    VMware Fusion
    Score7.3 out of 10
    Medium-sized Companies
    No answers on this topic
    VMware Fusion
    Score7.3 out of 10
    Enterprises
    Ivanti Secure Unified Client
    Score4.7 out of 10
    VMware Workstation Player
    Score9.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Citrix GatewayCitrix Workspace (discontinued)
    Likelihood to Recommend
    8.0
    (16 ratings)
    8.2
    (8 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (1 ratings)
    Usability
    8.0
    (3 ratings)
    9.0
    (1 ratings)
    Support Rating
    8.0
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    Citrix GatewayCitrix Workspace (discontinued)
    Likelihood to Recommend
    Cloud Software Group
    Citrix Gateway is a reliable remote access and remote desktop solution. It comes with some amazing security features and enables teams to work remotely. In addition, it guarantees easy, secure access to business apps and desktops through features such as SSO and MFA. It is an ideal tool to have if your business has remote teams.
    Incentivized
    Read full review
    Discontinued Products
    Citrix Workspace is no doubt one of the best solutions if you are looking for seamless access to multiple daily used applications at a single place in a company secured connection. It has centralized updates and a patching mechanism which makes it operate hassle-free. If you are using AWS cloud in your company and big fan of it, you can also go for Amazon Workspaces for a uniform ecosystem.
    Read full review
    Pros
    Cloud Software Group
    • It simplifies IT management - has greatly reduced our IT administrative burden.
    • It enhances contextual access and security. Policy-based access helps improve security by considering location, device, and user identity.
    • Unified access and performance. The tool ensures a single point of entry for all applications.
    Incentivized
    Read full review
    Discontinued Products
    • It provides secure environment for the access of client's database.
    • If we have verified account or having the login id password (credentials) we have the access of Workspace as long as we want.
    • Connectivity is so simple that first time user also understand all the features.
    Read full review
    Cons
    Cloud Software Group
    • Opening of apps - it often crashes. My coworker even told me a trick to 'spam click' the app when it shows a certain error to be able to bypass it to get the app open.
    • Ability to customize from a user point of view - hiding apps, customizing visual, etc.
    • Desktop version never remaining signed in (MacBook) - much easier to just access via web.
    • After new laptop/new hire logs into the web version of Citrix and downloads the launcher, the launcher should then auto-fill the URL rather than requesting it again.
    • Citrix seems to reset at 12:00pm EST every day, given 15 minute reminder before shutting down the app. It would be great if this timer could be visible in the corner, or simply scheduled for different times depending on regions as it's quite disruptive.
    • Citrix seems to reset at 12:00pm EST every day, given 15 minute reminder before shutting down the app. It would be great if this timer could be visible in the corner, or simply scheduled for different times depending on regions as it's quite disruptive.
    Incentivized
    Read full review
    Discontinued Products
    • I find it particularly difficult to easily save to anything other than my file database, such as my regular desktop files. The series of folder paths is very confusing in my opinion.
    • I cannot save pdfs to my remote system and must save them locally.
    • No printing to work place destination capability.
    Incentivized
    Read full review
    Likelihood to Renew
    Cloud Software Group
    No answers on this topic
    Discontinued Products
    We find Citrix Workspace an easy to use, reliable and secure remote access tool. We never have issues accessing either environments (workstations, servers and virtual machines) not using deployed applications.
    Incentivized
    Read full review
    Usability
    Cloud Software Group
    Citrix is a visually very clean platform, allowing for ease of use from even the least tech-savvy. That being said, the apps crashes a lot (scheduled or otherwise), and apps very often refuse to open from the dashboard, making for a frustrating/confusing experience from those who have not yet experienced these same issues daily for years now. The launcher app (for MacBook) leaves a lot to be desired in terms of both setup and daily use, making the web version more viable. First-time users are also often confused on what Citrix is - and how each app connects in order to open a program (explaining "log into Citrix on the web, then download the launcher app, then launch the Spectra app via Citrix web, which will open in the Citrix launcher app on your laptop to launch the app, but you have to paste in the URL again and log in again to access" is a handful)
    Incentivized
    Read full review
    Discontinued Products
    Access to the workspace is simple and quick, using username and password and a second factor authentication. Once logged in, you can see all the environments (servers, virtual machines, etc) and applications that are available based on the permission granted to your user. With a couple of clicks you can easily access to your remote desktop or to one of the applications.
    Incentivized
    Read full review
    Support Rating
    Cloud Software Group
    Support is pretty good and pretty fast to respond. I can't say I can really complain about the support experience I've had with them, as they've resolved issues within a reasonable time-frame. Of course, they could always be faster and better, but I think for what we pay, it's well worth the money.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    Cloud Software Group
    We chose Citrix Netscaler Gateway for its wide market presence and its great experience over time. Although the implementation time may be longer than in the other solutions, I think the results are better and it allows configuration with greater capacity than the others. The cost is similar in all the solutions seen.
    Incentivized
    Read full review
    Discontinued Products
    Citrix does great at allowing us to access work from remote locations. Our IT provider is very familiar with the product and is able to troubleshoot this product much better than the competitors.
    Incentivized
    Read full review
    Return on Investment
    Cloud Software Group
    • We use Citrix Gateway as booking tool which is important to us.
    • We check our metrics using Citrix which is also important to the company as our performance.
    • We can see also comments and opinions of the customers using this tool.
    Read full review
    Discontinued Products
    • During the pandemic, Citrix Workspace was vital in allowing me to continue operations by working from home. Without Citrix Workspace, I think that our company would have had a lot of trouble with all of the WFH operations.
    Incentivized
    Read full review
    ScreenShots