Likelihood to Recommend Citrix Workspace is no doubt one of the best solutions if you are looking for seamless access to multiple daily used applications at a single place in a company secured connection. It has centralized updates and a patching mechanism which makes it operate hassle-free. If you are using AWS cloud in your company and big fan of it, you can also go for Amazon Workspaces for a uniform ecosystem.
Read full review The best usage scenario for Citrix Netscaler Gateway is in enterprises with a high volume of telecommuting users or in situations where the user needs to access certain applications from anywhere. In our case as a hospital, we need our doctors to access the medical records of the patients and be able to carry out any required action, with a high level of security and with a certain agility.
Read full review Pros It provides secure environment for the access of client's database. If we have verified account or having the login id password (credentials) we have the access of Workspace as long as we want. Connectivity is so simple that first time user also understand all the features. Shivam Rai Senior Implementation Services Assistant
Read full review allows seamless use of 2-factor authentication for heightened security within the VPN, and lowers risk of an external hack because of it. it allows for differing levels of security. access can be set specifically through the VPN so 2 users can use the same site and get different results depending on their active directory security policy. It can grant the ability to launch a single application or an entire VPN envelope David Reese ConnectCare Hospital Billing Claims Application Coordinator
Read full review Cons I find it particularly difficult to easily save to anything other than my file database, such as my regular desktop files. The series of folder paths is very confusing in my opinion. I cannot save pdfs to my remote system and must save them locally. No printing to work place destination capability. Read full review I suggest make it more faster because sometimes its lagging but not all the time. When it comes to Notepad I suggest having options for the size of fonts, and color of fonts, to make it look nicer. I suggest making it more user-friendly, and more features so that users can perfectly maximize this tool. Read full review Likelihood to Renew We find Citrix Workspace an easy to use, reliable and secure remote access tool. We never have issues accessing either environments (workstations, servers and virtual machines) not using deployed applications.
Read full review Usability Access to the workspace is simple and quick, using username and password and a second factor authentication. Once logged in, you can see all the environments (servers, virtual machines, etc) and applications that are available based on the permission granted to your user. With a couple of clicks you can easily access to your remote desktop or to one of the applications.
Read full review Support Rating Support is pretty good and pretty fast to respond. I can't say I can really complain about the support experience I've had with them, as they've resolved issues within a reasonable time-frame. Of course, they could always be faster and better, but I think for what we pay, it's well worth the money.
Read full review Alternatives Considered Citrix does great at allowing us to access work from remote locations. Our IT provider is very familiar with the product and is able to troubleshoot this product much better than the competitors.
Read full review The only other SSL VPN type product I have used was Citrix Secure Gateway. Netscaler is a MUCH more feature filled product. CSG was a free add on to older versions of Citrix Metaframe and
XenApp and was specifically just used for securing Citrix infrastructure. Netscaler excels in securing Citrix but can also be used to secure shared apps of all kinds regardless of how they are published. I did do a test run on 2X's product which did include a secure gateway but then base 2X product was not really comparable to Citrix so did not go too far with it.
Read full review Return on Investment During the pandemic, Citrix Workspace was vital in allowing me to continue operations by working from home. Without Citrix Workspace, I think that our company would have had a lot of trouble with all of the WFH operations. Read full review Our data is secure and protected from the outside world which is priceless. It saves our business money as we can provide our clients with a safe and secure alternative to accessing their data remotely rather than having to take the more expensive route of travelling on-site to gather the data we need. It gives us the opportunity to host on-site training using gated cloud based environments which enhances our business services. The ability to easily change access information, such as a password, after administering a training course gives us the flexibility we need to provide and subsequently restrict access to our training environments to suit our needs. Read full review ScreenShots