What users are saying about
42 Ratings
Top Rated
180 Ratings
42 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8 out of 100
Top Rated
180 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Likelihood to Recommend

Citrix Gateway

It is a solid workhorse of a VPN client, and because of what it can connect to, it has the ability to do great things. but with sharp tools, remember to watch your fingers, as, without a solid security plan, the Citrix NetScaler Access Gateway can be dangerous to the company. [this goes for all VPN clients].
David Reese | TrustRadius Reviewer

FortiGate

Fortinet Fortigate is a robust firewall and security device. Fortinet has devices geared for any situations, and for any sized company...from single computer small businesses to extremely large organizations with thousands of computers. Fortinet Fortigate is reasonably priced and contains the ability to have multiple functions embedded into a single device, making management that much simpler. Its robust feature set is top-notch and is on a level playing field with the largest names in the business, and in my view, because of the cost difference, wins hands down.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Firewall

Citrix Gateway
FortiGate
8.8
Identification Technologies
Citrix Gateway
FortiGate
9.0
Visualization Tools
Citrix Gateway
FortiGate
8.6
Content Inspection
Citrix Gateway
FortiGate
8.6
Policy-based Controls
Citrix Gateway
FortiGate
9.0
Active Directory and LDAP
Citrix Gateway
FortiGate
8.8
Firewall Management Console
Citrix Gateway
FortiGate
9.2
Reporting and Logging
Citrix Gateway
FortiGate
8.4
VPN
Citrix Gateway
FortiGate
9.3
High Availability
Citrix Gateway
FortiGate
8.8
Stateful Inspection
Citrix Gateway
FortiGate
8.8
Proxy Server
Citrix Gateway
FortiGate
7.8

Pros

Citrix Gateway

  • Citrix Netscaler Gateway is a solid front end for any organizations externally facing infrastructure. Nothing is impenetrable but Netscaler is as close to it as you can get.
  • Netscaler is high on available customization so it can be used by both small shops and large shops in that it offers opportunity to change most parts of the system to your liking.
  • In blending well with Citrix Xenapp and Xendesktop systems, Netscaler is particularly strong in protecting other Citrix products. Both the Netscaler and the Xen systems have hooks built into them to best use each other.
Jeffrey Rudacille | TrustRadius Reviewer

FortiGate

  • My favorite aspect of the Fortigate product is the ease of use. The GUI is very easy to get around. The products rules and configuration are easy to learn and apply. The informational tools are easy to look at and produce results that are intuitive and quick to assess.
  • Another great attribute of the FortiGate product was reasonable pricing for the product and then the ongoing support. Living in the SMB space with tight governmental budgets is a huge factor in all my decisions. When a company like Fortinet comes along and produces good products at very reasonable prices it is good for SMB companies like mine. Many vendors price their products in a fashion that is beyond consideration by SMBs like myself.
  • Support is always a big factor in consideration of any product for our organization. Fortinet support has been extremely good. They have provided an onsite engineer at no cost to help us design, implement and maintain new products when needed. The call support has also been excellent, with quick response times and knowledgeable technicians.
Jeff Winter | TrustRadius Reviewer

Cons

Citrix Gateway

  • Cannot use Microsoft TEAMS through Citrix Gateway. This is used daily and is a big problem.
  • Cannot access software on computer in the office, outside of the office
  • Have to use other programs other than Citrix Gateway to access BNA Interactive Forms software and Microsoft TEAMS.
Anonymous | TrustRadius Reviewer

FortiGate

  • Fortigate's SSL VPN client isn't available via MSI with an easy options for mass deployment and configuration out of the box. You need to have a Fortinet Developer Network license to create a custom deploy image.
  • Fortinet's after hours support is overseas and is adequate. Not stellar.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Citrix Gateway

No score
No answers yet
No answers on this topic

FortiGate

FortiGate 9.9
Based on 4 answers
Fortinet's products have kept improving with new software releases and they continue to deliver great value. Their support is also very good. I believe that as a small enterprise, their products have given us competitive advantage delivering features and functionality that enable us to innovate and do things better. They also continue to be a leader in the markets they serve.
Adrian Cumberbatch | TrustRadius Reviewer

Usability

Citrix Gateway

No score
No answers yet
No answers on this topic

FortiGate

FortiGate 9.8
Based on 6 answers
Ease of configuration, rich feature set and robust monitoring have made this product almost fun to use. I still consult the manual, but the intuitive design of the GUI makes most configuration tasks self explanatory. We deploy several different models, but the management is nearly identical across all of them, making it easy to keep on top of hundreds of devices
Steve Jenovai | TrustRadius Reviewer

Reliability and Availability

Citrix Gateway

No score
No answers yet
No answers on this topic

FortiGate

FortiGate 10.0
Based on 2 answers
We had didn't any hardware failures at our two main office locations and upgraded our units last year after using them for about 5-6 years
Adrian Cumberbatch | TrustRadius Reviewer

Performance

Citrix Gateway

No score
No answers yet
No answers on this topic

FortiGate

FortiGate 10.0
Based on 1 answer
Good performance and really good integration. We have integration with Microsoft AD.
Kewyn Medina | TrustRadius Reviewer

Support Rating

Citrix Gateway

Citrix Gateway 8.0
Based on 3 answers
Support is pretty good and pretty fast to respond. I can't say I can really complain about the support experience I've had with them, as they've resolved issues within a reasonable time-frame. Of course, they could always be faster and better, but I think for what we pay, it's well worth the money.
Anonymous | TrustRadius Reviewer

FortiGate

FortiGate 8.9
Based on 32 answers
We live in Turkey. Fortinet's Turkey office [dealt] constantly with us in our every problem or our experience. In addition, global support teams also supported every ticket we opened in every problem we encountered. They support innovative approaches and evaluate and offer solutions. In this context, they were very supportive of the problems we encountered in previous versions.
Tayfun Toka | TrustRadius Reviewer

In-Person Training

Citrix Gateway

No score
No answers yet
No answers on this topic

FortiGate

FortiGate 10.0
Based on 1 answer
I received it a couple years afters use it and it was just to confirm my knowledge about the tool.
Kewyn Medina | TrustRadius Reviewer

Implementation Rating

Citrix Gateway

No score
No answers yet
No answers on this topic

FortiGate

FortiGate 8.0
Based on 4 answers
Make sure that you have the most current version of FortiOS. Make sure all Fortigates are on the same version
Steve Jenovai | TrustRadius Reviewer

Alternatives Considered

Citrix Gateway

The main benefit of Citrix above other access gateways (for example Remote Desktop Connection/LogMeIn) is that it is relatively intuitive and easy to use for both the Gateway host and anyone using the gateway to access data. It also provides more flexibility than most other products when it comes to configuring the security of the Gateway to reflect the varying protection levels needed by different organisations/for different data
Anonymous | TrustRadius Reviewer

FortiGate

Fortigate is a lot easier to configure and manage than a Cisco ASA Firewall. Fortinet feels a lot more intuitive and easier to configure than Cisco. Fortinet is a lot more innovative and have easier to use products.
Artur Bittencourt | TrustRadius Reviewer

Scalability

Citrix Gateway

No score
No answers yet
No answers on this topic

FortiGate

FortiGate 9.8
Based on 2 answers
My environments are pretty small (less than 100 users per location) so no issues here.
Adrian Cumberbatch | TrustRadius Reviewer

Return on Investment

Citrix Gateway

  • As an end user, I cannot speak to the ROI in a positive or negative light. My understanding would be that is a positive as we have been using it for several years.
Haley Lay | TrustRadius Reviewer

FortiGate

  • (Positive) The network is secured.
  • (Positive) As an analyst, I have to convince C level executives regarding protection from threats, intrusion, and productivity of the network resources. And I am achieving all the segments with ease of access.
  • (Neutral) The unavailability of post-sale service requires improvements. But due to the vast community of users and excellent documentation of the product, hides the lack of post-sale service availability.
Harshil Gupta | TrustRadius Reviewer

Pricing Details

Citrix Gateway

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

FortiGate

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Citrix Gateway
8.3
FortiGate
9.0

Likelihood to Renew

Citrix Gateway
FortiGate
9.9

Usability

Citrix Gateway
FortiGate
9.8

Reliability and Availability

Citrix Gateway
FortiGate
10.0

Performance

Citrix Gateway
FortiGate
10.0

Support Rating

Citrix Gateway
8.0
FortiGate
8.9

In-Person Training

Citrix Gateway
FortiGate
10.0

Implementation Rating

Citrix Gateway
FortiGate
8.0

Scalability

Citrix Gateway
FortiGate
9.8

Add comparison