Citrix Gateway vs FortiGate

• Citrix Netscaler Gateway is a solid front end for any organizations externally facing infrastructure. Nothing is impenetrable but Netscaler is as close to it as you can get.
• Netscaler is high on available customization so it can be used by both small shops and large shops in that it offers opportunity to change most parts of the system to your liking.
• In blending well with Citrix Xenapp and Xendesktop systems, Netscaler is particularly strong in protecting other Citrix products. Both the Netscaler and the Xen systems have hooks built into them to best use each other.

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• My favorite aspect of the Fortigate product is the ease of use. The GUI is very easy to get around. The products rules and configuration are easy to learn and apply. The informational tools are easy to look at and produce results that are intuitive and quick to assess.
• Another great attribute of the FortiGate product was reasonable pricing for the product and then the ongoing support. Living in the SMB space with tight governmental budgets is a huge factor in all my decisions. When a company like Fortinet comes along and produces good products at very reasonable prices it is good for SMB companies like mine. Many vendors price their products in a fashion that is beyond consideration by SMBs like myself.
• Support is always a big factor in consideration of any product for our organization. Fortinet support has been extremely good. They have provided an onsite engineer at no cost to help us design, implement and maintain new products when needed. The call support has also been excellent, with quick response times and knowledgeable technicians.

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• Cannot use Microsoft TEAMS through Citrix Gateway. This is used daily and is a big problem.
• Cannot access software on computer in the office, outside of the office
• Have to use other programs other than Citrix Gateway to access BNA Interactive Forms software and Microsoft TEAMS.

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• Fortigate's SSL VPN client isn't available via MSI with an easy options for mass deployment and configuration out of the box. You need to have a Fortinet Developer Network license to create a custom deploy image.
• Fortinet's after hours support is overseas and is adequate. Not stellar.

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• As an end user, I cannot speak to the ROI in a positive or negative light. My understanding would be that is a positive as we have been using it for several years.

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• (Positive) The network is secured.
• (Positive) As an analyst, I have to convince C level executives regarding protection from threats, intrusion, and productivity of the network resources. And I am achieving all the segments with ease of access.
• (Neutral) The unavailability of post-sale service requires improvements. But due to the vast community of users and excellent documentation of the product, hides the lack of post-sale service availability.

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