Citrix Gateway (or Citrix NetScaler Gateway) is an access gateway with SSL VPN solution, providing single sign-on (SSO) and authentication for remote end users of network assets.
$995
per month
Zscaler Internet Access
Score 8.8 out of 10
N/A
Zscaler Internet Access™ (ZIA) is a secure web gateway (SWG), delivering cloud native cyberthreat protection and zero trust access to the internet and SaaS apps.
N/A
Pricing
Citrix Gateway
Zscaler Internet Access
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Citrix Gateway
Zscaler Internet Access
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
Yes
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
The price for a Citrix Gateway (VPX) perpetual license is $995.00.
You must contact the sales team for subscription license pricing.
Citrix is used by everyone in our Company globally across departments, and provides a standardized, very clean, rarely-changing launchpad for all the common apps your team may need. It connects to Okta for necessary security. From my understanding, app assignment to users from the back end is also very simple. That being said, while the lack of changes over the years helps with guides and familiarity, Citrix is not without it's flaws that could use updating - apps refusing to open, scheduled app crashing at 12:00pm EST every day, setup being not as streamlined as it could be for new users, ease of use lacking on the desktop app, lack of accessible guides/quick walkthrough of what the platform is upon first login, etc. Overall, I look forward to improvements for Citrix, though overall I appreciate it's simplicity leading to visual ease of navigation.
It's best suited for a distributed remote workforce, securing internet access for users from anywhere. Suitable for highly regulated industries, such as banking and Healthcare. Not a good fit for an organisation where most of its legacy is in an on-premises environment. Bandwidth-intensive industries like media/entertainment firms.
allows seamless use of 2-factor authentication for heightened security within the VPN, and lowers risk of an external hack because of it.
it allows for differing levels of security. access can be set specifically through the VPN so 2 users can use the same site and get different results depending on their active directory security policy.
It can grant the ability to launch a single application or an entire VPN envelope
Single Pane of Glass Management - Everything is very easy to access and monitor the entire environment from an internet security perspective.
Install Flexibility - We can and do install Zscaler Internet Access on both our client devices as well as our SD-WAN appliances and servers. This allows us to control internet security even on devices without an agent in our networks.
While Zscaler Internet Access (ZIA) delivers critical value in cloud security and RBI compliance, I rate renewal likelihood 7/10 due to evolving needs versus platform limitations. Below is my rationale:
Citrix is a visually very clean platform, allowing for ease of use from even the least tech-savvy. That being said, the apps crashes a lot (scheduled or otherwise), and apps very often refuse to open from the dashboard, making for a frustrating/confusing experience from those who have not yet experienced these same issues daily for years now. The launcher app (for MacBook) leaves a lot to be desired in terms of both setup and daily use, making the web version more viable. First-time users are also often confused on what Citrix is - and how each app connects in order to open a program (explaining "log into Citrix on the web, then download the launcher app, then launch the Spectra app via Citrix web, which will open in the Citrix launcher app on your laptop to launch the app, but you have to paste in the URL again and log in again to access" is a handful)
The application is easy to install and configure on all Windows devices. To troubleshoot any internet issue, we can easily collect all the relevant logs from Zscaler and check the exact issue. The only problem is with the uninstall, as a dedicated crew needs to provide the password.
Support is pretty good and pretty fast to respond. I can't say I can really complain about the support experience I've had with them, as they've resolved issues within a reasonable time-frame. Of course, they could always be faster and better, but I think for what we pay, it's well worth the money.
Zscaler's ZIA support is quick and knowledgable. They respond within 1-2 hours of you submitting your ticket. They are very thorough and are typically ready to jump on a live troubleshooting session. Our ZIA platform and how we use is it unique so at times tickets can be open for weeks but we alway get quality support compared to other unrelated product support in our enterprise
We chose Citrix Netscaler Gateway for its wide market presence and its great experience over time. Although the implementation time may be longer than in the other solutions, I think the results are better and it allows configuration with greater capacity than the others. The cost is similar in all the solutions seen.
Zscaler Intenet Access outperformed the competition due to its lightning-fast policy delivery and cross-compatibility. It is easy to track employee usage and block unnecessary websites, reducing company internet usage. Zscalar installed on every system increases cloud-based software bandwidth, decreasing user turnaround time and increasing efficiency.
The largest positive impact was that it provided a path up upgrade from the now defunct CSG Citrix product. Because Netscaler Gateway is an at cost product, where CSG was not, one could argue there is no monetary ROI but the ROI in this scenario comes more from the ability to not have to use a non Citrix product and learn the skills needed to administer it.
Negative wise, Netscaler Gateway can be quite costly in both upfront costs and maintenance fees. It is part of business and a requirement but when using it as a replacement for CSG you will have to account for several thousands of dollars per year in additional cost.
Because it can implemented as a virtual server (it comes in both hardware and non hardware versions) the lack of need to add one more piece of hardware to our data center saves in space, up front costs, and power/cooling needs if you opt to go with the software based version.
Has allowed us to remove other products that were suboptimal
Saved us money overall by stacking it with other Zscaler products
Created a more secure work environment for our users through intelligent internet policies that are not needlessly restrictive while still maintaining security best practices
