What users are saying about
67 Ratings
1 Rating
67 Ratings
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Score 8.4 out of 100
1 Rating
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Score 2.7 out of 100

Feature Set Ratings

    Performance and Goals

    Clari

    Feature Set Not Supported
    N/A
    5.8

    Insights

    58%
    Insights ranks higher in 3/3 features

    Corporate goal setting

    N/A
    0 Ratings
    2.7
    27%
    1 Rating

    Subordinate goal setting

    N/A
    0 Ratings
    7.3
    73%
    1 Rating

    Individual goal setting

    N/A
    0 Ratings
    7.3
    73%
    1 Rating

    Attribute Ratings

    • Clari is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    8.5

    Clari

    85%
    17 Ratings
    2.7

    Insights

    27%
    1 Rating

    Usability

    9.3

    Clari

    93%
    4 Ratings

    Insights

    N/A
    0 Ratings

    Support Rating

    9.0

    Clari

    90%
    5 Ratings
    1.0

    Insights

    10%
    2 Ratings

    Likelihood to Recommend

    Clari

    Clari is perfect for a sales team collaborating to forecast and estimate the opportunities and overall business status, it's working in a hierarchy scheme that reflects each team member's forecast into their team leader's big forecast number in an automated and easy process. It also can define a periodic date to update the forecast among the team so the forecasting to top management is automated as well.
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    Insights

    I've heard that if set up correctly, for a small company, the software works. Cloud functionality is greatly appreciated.
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    Pros

    Clari

    • Allows for more efficient funnel management - quick ability to update sales funnels in real time.
    • Provides transparency for leadership to see what is happening with the deals in real time.
    • Able to see the whole story within the sales cycle for upper management down to rep level, as well as those not within sales, to get an understanding of the state of the business.
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    Insights

    • Cost.
    • Good for small companies.
    • Comes with defaults preprogrammed.
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    Cons

    Clari

    • I still find myself having to update apps in Salesforce as well as Clari when it's supposed to eliminate the need for duplicative forecasting tools.
    • Reps don't have access to company-wide or even team reporting. Would be really helpful to see how other reps are doing and what deals they have
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    Insights

    • Auditing.
    • Reporting.
    • Flexibility/scaleability.
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    Pricing Details

    Clari

    Starting Price

    Editions & Modules

    Clari editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Insights

      Starting Price

      Editions & Modules

      Insights editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Usability

        Clari

        it is a very easy tool to use. It easily integrates with SFDC and is easy to learn how to use. Clari is a recommendation with any organization concerned with learning new tools because it is so simple to master. I would say it has a strong usability score for all level of users
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        Insights

        No answers on this topic

        Support Rating

        Clari

        Clari is very willing to jump in and build out use cases. They will work to do anything for you. That said, their follow up is not great. We have had to reach out for follow up several times on a project, which is still not complete. I wish they taught us how to complete what we want, rather than doing it in house for us
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        Insights

        The sectionality of the support structure causes unnecessary delays, lots of confusion, and even misinformation. I miss the old days where you had one person to call, they pulled in any other required resources, and you got a solid and timely answer. Each ticket submitted is a gamble, as the service varies widely from consultant to consultant, and issues are often passed back and forth between support and professional services, with no one taking responsibility for solving the issue. Tickets are ignored for days or weeks at a time, and often the answer is "this is the way the system is designed" and the ticket is closed.
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        Alternatives Considered

        Clari

        Even if I don’t have some experience with Datahug, this platform doesn’t have an excellent end-user experience as Clari. Also, Clari has simple integration with Sales Apps, mobile application and notifications work very well, and is faster than Datahug. Reports are more straightforward, and you have with Clari an easy way for customization.
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        Insights

        ADP: Enterprise EV5. Old hosted product, but configurable with full reporting and auditing capabilities and full rights to your own data at all times. I did not make this choice.
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        Return on Investment

        Clari

        • Has made it easier to keep track of ops. Our company has many open ops that sit and get drawn out. This makes it easy to forget about things and not update. Clari has helped us keep things on track and follow up on more closings that would have been left out.
        • With a small sales team, the cost isn't much of an issue as the deals won from the tool means the ROI is there quickly. With large teams though, I could see that being an issue when compared to just Salesforce licenses
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        Insights

        • It was set up poorly and we're still suffering.
        • Without full auditing capabilities, I'm not able to mitigate all risks.
        • The support structure is severely lacking.
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        Screenshots

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