What users are saying about
9 Ratings
9 Ratings
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Score 8 out of 100
2 Ratings
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Score 9.5 out of 100

Likelihood to Recommend

Claritysoft

Great software for keeping track of things you've done or need to do with certain customers or potential customers.
Reagan Reed | TrustRadius Reviewer

Clear C2 C2CRM

C2CRM has totally modified the way we used to manage our sales and marketing. We can now manage the budget and proposals using it. Also, its interface is simple and navigation through this software is very smooth. Its reporting tool is so precise and possesses all the details. What is not appealing about this software is its price which is sky-high and unaffordable for us. But if someone is looking for a tool to manage their sales, C2CRM is the perfect one for managing customer relations and satisfaction.
Donna-sue Carpenter | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Claritysoft
8.6
Clear C2 C2CRM
9.3
Customer data management / contact management
Claritysoft
9.3
Clear C2 C2CRM
9.0
Workflow management
Claritysoft
9.0
Clear C2 C2CRM
9.5
Territory management
Claritysoft
8.3
Clear C2 C2CRM
8.9
Opportunity management
Claritysoft
8.8
Clear C2 C2CRM
9.5
Integration with email client (e.g., Outlook or Gmail)
Claritysoft
8.5
Clear C2 C2CRM
9.5
Quote & order management
Claritysoft
7.5
Clear C2 C2CRM
9.0
Interaction tracking
Claritysoft
9.0
Clear C2 C2CRM
9.0
Channel / partner relationship management
Claritysoft
8.3
Clear C2 C2CRM
9.0
Contract management
Claritysoft
Clear C2 C2CRM
10.0

Customer Service & Support

Claritysoft
10.0
Clear C2 C2CRM
9.6
Help desk management
Claritysoft
10.0
Clear C2 C2CRM
9.5
Case management
Claritysoft
Clear C2 C2CRM
10.0
Call center management
Claritysoft
Clear C2 C2CRM
9.5

Marketing Automation

Claritysoft
8.8
Clear C2 C2CRM
9.8
Lead management
Claritysoft
8.8
Clear C2 C2CRM
10.0
Email marketing
Claritysoft
8.8
Clear C2 C2CRM
9.5

CRM Project Management

Claritysoft
9.2
Clear C2 C2CRM
9.3
Task management
Claritysoft
10.0
Clear C2 C2CRM
9.5
Billing and invoicing management
Claritysoft
9.0
Clear C2 C2CRM
9.0
Reporting
Claritysoft
8.5
Clear C2 C2CRM
9.5

CRM Reporting & Analytics

Claritysoft
9.3
Clear C2 C2CRM
9.2
Forecasting
Claritysoft
9.0
Clear C2 C2CRM
9.5
Pipeline visualization
Claritysoft
9.0
Clear C2 C2CRM
9.0
Customizable reports
Claritysoft
10.0
Clear C2 C2CRM
9.0

Customization

Claritysoft
8.8
Clear C2 C2CRM
9.2
Custom fields
Claritysoft
8.7
Clear C2 C2CRM
9.5
Custom objects
Claritysoft
8.3
Clear C2 C2CRM
9.0
API for custom integration
Claritysoft
9.3
Clear C2 C2CRM
9.0
Scripting environment
Claritysoft
Clear C2 C2CRM
9.5

Security

Claritysoft
9.0
Clear C2 C2CRM
9.0
Single sign-on capability
Claritysoft
8.5
Clear C2 C2CRM
9.0
Role-based user permissions
Claritysoft
9.5
Clear C2 C2CRM
8.9

Platform

Claritysoft
6.5
Clear C2 C2CRM
7.0
Mobile access
Claritysoft
6.5
Clear C2 C2CRM
7.0

Social CRM

Claritysoft
Clear C2 C2CRM
9.5
Social data
Claritysoft
Clear C2 C2CRM
10.0
Social engagement
Claritysoft
Clear C2 C2CRM
9.0

Integrations with 3rd-party Software

Claritysoft
Clear C2 C2CRM
8.5
Marketing automation
Claritysoft
Clear C2 C2CRM
9.0
Compensation management
Claritysoft
Clear C2 C2CRM
8.0

Pros

Claritysoft

  • Claritysoft is a low-cost solution for smaller companies to be able to keep up with leads and customers.
  • It also is great for having one depository for quotes and opportunities you and your company are working on.
  • The marketing function seems to also work really well for sending out and tracking email campaigns.
Dwayne Tharp | TrustRadius Reviewer

Clear C2 C2CRM

  • Communicating well with us
  • Understanding our unique needs
  • Quick responses for customized needs
Clark Landguth | TrustRadius Reviewer

Cons

Claritysoft

  • Needs to have the ability to be able to change accounts, opportunities, leads, and contacts over to another rep without having to go into each field separately--this is extremely time-consuming.
  • Would like to see each page be able to bring up more then 100 clients at a time.
Pamela Elliott | TrustRadius Reviewer

Clear C2 C2CRM

  • It lacks customizability for some special categories, so more frequent updates would be more useful for workflow.
  • It possesses all the features we needed most, but there should be remote access and asset management too.
  • High-quality networking is required to complete the procedure otherwise its various features can be lost.
Donna-sue Carpenter | TrustRadius Reviewer

Usability

Claritysoft

No score
No answers yet
No answers on this topic

Clear C2 C2CRM

Clear C2 C2CRM 9.0
Based on 1 answer
I’ve been practicing this software for ages and it is very helpful for me to allocate my marketplace and trends that can boost up my productivity. If I see my customer support, and then I must say they are not [always] happy with my dealings, I utilize it for increasing my relationship with [the] customer for automating marketing leads.
Donna-sue Carpenter | TrustRadius Reviewer

Support Rating

Claritysoft

No score
No answers yet
No answers on this topic

Clear C2 C2CRM

Clear C2 C2CRM 9.0
Based on 1 answer
C2CRM delivers us the best features for improving business tasks and it is very handy for launching new products in front of others. I can easily gather all the detail of customers in one place and we can discuss and increase product marketing. Its social media integration is great to advertise product features, so that's why I really like it.
Donna-sue Carpenter | TrustRadius Reviewer

Alternatives Considered

Claritysoft

Claritysoft's emails are much easier to use since Salesforce is in the middle of switching from Classic to Lightning. Also, Salesforce does not have a native group edit option. Claritysoft is much more data driven and you can use all functions of Excel to customize reports. However, Claritysoft does not have as many third-party add-on options compared to Salesforce's app exchange.
Joshua Day | TrustRadius Reviewer

Clear C2 C2CRM

I HIGHLY recommend Clear C2 C2CRM above any other platform.
Clark Landguth | TrustRadius Reviewer

Return on Investment

Claritysoft

  • Our previous application did not offer the data details that recently became oftenly asked for by our client. This would cause long waits to build out reporting function via a supportive application. With Claritysoft, we have been able to build internally, reports asked for by the client, as well as offer other reports our client had not thought of. It's ROI is continues to grow week to week it seems.
  • The interaction with the Outlook client in our environment has been less than impressive, but that may be indicative of the parameters and not the fault of the application.
  • Setting up accounts, laying permissions and roles, has been a night and day, positive change, compared to our predecessor.
Ryan Weller | TrustRadius Reviewer

Clear C2 C2CRM

  • Positive Management of Special Offers
  • Positive Management of Strategic Goals
  • Positive Management of Projects/Forecasting
Clark Landguth | TrustRadius Reviewer

Pricing Details

Claritysoft

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Claritysoft Editions & Modules

Edition
Claritysoft$39.001
  1. Per Month Per User
Additional Pricing Details

Clear C2 C2CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Clear C2 C2CRM Editions & Modules

Additional Pricing Details
Core package starts at $37 per user/per month. Includes all features to track and manage your customer and prospects (email integration, unlimited workflows, unlimited data, custom dashboards and report and much more). Additional modules of Sales, Marketing and Customer Support are $15 add-ons (per user, per month)

Rating Summary

Likelihood to Recommend

Claritysoft
8.4
Clear C2 C2CRM
9.5

Usability

Claritysoft
Clear C2 C2CRM
9.0

Support Rating

Claritysoft
Clear C2 C2CRM
9.0

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