What users are saying about
13 Ratings
13 Ratings
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Score 6.2 out of 100
4 Ratings
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Score 9.3 out of 100

Feature Set Ratings

  • Claritysoft ranks higher in 5 feature sets: Customer Service & Support, CRM Project Management, CRM Reporting & Analytics, Customization, Security
  • Clear C2 C2CRM ranks higher in 3 feature sets: Sales Force Automation, Marketing Automation, Platform

Sales Force Automation

8.6

Claritysoft

86%
8.7

Clear C2 C2CRM

87%
Clear C2 C2CRM ranks higher in 5/9 features

Customer data management / contact management

9.3
93%
5 Ratings
9.0
90%
3 Ratings

Workflow management

9.1
91%
4 Ratings
8.6
86%
3 Ratings

Territory management

8.2
82%
4 Ratings
8.7
87%
3 Ratings

Opportunity management

8.8
88%
5 Ratings
8.3
83%
3 Ratings

Integration with email client (e.g., Outlook or Gmail)

8.5
85%
5 Ratings
9.3
93%
3 Ratings

Quote & order management

7.5
75%
5 Ratings
9.0
90%
3 Ratings

Interaction tracking

9.0
90%
5 Ratings
8.3
83%
2 Ratings

Channel / partner relationship management

8.2
82%
4 Ratings
8.3
83%
2 Ratings

Contract management

N/A
0 Ratings
8.6
86%
2 Ratings

Customer Service & Support

10.0

Claritysoft

100%
8.9

Clear C2 C2CRM

89%
Clear C2 C2CRM ranks higher in 2/3 features

Help desk management

10.0
100%
3 Ratings
9.0
90%
3 Ratings

Case management

N/A
0 Ratings
9.3
93%
3 Ratings

Call center management

N/A
0 Ratings
8.3
83%
3 Ratings

Marketing Automation

8.8

Claritysoft

88%
8.9

Clear C2 C2CRM

89%
Claritysoft ranks higher in 1/2 features

Lead management

8.8
88%
4 Ratings
9.3
93%
2 Ratings

Email marketing

8.8
88%
4 Ratings
8.6
86%
3 Ratings

CRM Project Management

9.2

Claritysoft

92%
8.5

Clear C2 C2CRM

85%
Claritysoft ranks higher in 3/3 features

Task management

10.0
100%
4 Ratings
9.0
90%
3 Ratings

Billing and invoicing management

9.0
90%
3 Ratings
8.3
83%
2 Ratings

Reporting

8.5
85%
5 Ratings
8.3
83%
3 Ratings

CRM Reporting & Analytics

9.4

Claritysoft

94%
8.9

Clear C2 C2CRM

89%
Claritysoft ranks higher in 2/3 features

Forecasting

9.0
90%
4 Ratings
9.3
93%
3 Ratings

Pipeline visualization

9.0
90%
4 Ratings
9.0
90%
3 Ratings

Customizable reports

10.0
100%
4 Ratings
8.3
83%
3 Ratings

Customization

8.8

Claritysoft

88%
8.7

Clear C2 C2CRM

87%
Clear C2 C2CRM ranks higher in 3/4 features

Custom fields

8.7
87%
5 Ratings
9.0
90%
3 Ratings

Custom objects

8.3
83%
4 Ratings
8.3
83%
2 Ratings

API for custom integration

9.4
94%
4 Ratings
8.3
83%
2 Ratings

Scripting environment

N/A
0 Ratings
9.0
90%
3 Ratings

Security

9.0

Claritysoft

90%
8.5

Clear C2 C2CRM

85%
Claritysoft ranks higher in 2/2 features

Single sign-on capability

8.5
85%
5 Ratings
8.3
83%
2 Ratings

Role-based user permissions

9.5
95%
5 Ratings
8.7
87%
3 Ratings

Platform

6.5

Claritysoft

65%
7.7

Clear C2 C2CRM

77%
Clear C2 C2CRM ranks higher in 1/1 features

Mobile access

6.5
65%
4 Ratings
7.7
77%
2 Ratings

Social CRM

Claritysoft

Feature Set Not Supported
N/A
8.8

Clear C2 C2CRM

88%
Clear C2 C2CRM ranks higher in 2/2 features

Social data

N/A
0 Ratings
9.3
93%
2 Ratings

Social engagement

N/A
0 Ratings
8.3
83%
2 Ratings

Integrations with 3rd-party Software

Claritysoft

Feature Set Not Supported
N/A
8.5

Clear C2 C2CRM

85%
Clear C2 C2CRM ranks higher in 2/2 features

Marketing automation

N/A
0 Ratings
9.0
90%
2 Ratings

Compensation management

N/A
0 Ratings
8.0
80%
2 Ratings

Attribute Ratings

  • Clear C2 C2CRM is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.2

Claritysoft

72%
5 Ratings
9.0

Clear C2 C2CRM

90%
3 Ratings

Usability

Claritysoft

N/A
0 Ratings
9.0

Clear C2 C2CRM

90%
2 Ratings

Support Rating

Claritysoft

N/A
0 Ratings
9.0

Clear C2 C2CRM

90%
2 Ratings

Likelihood to Recommend

Claritysoft

Great software for keeping track of things you've done or need to do with certain customers or potential customers.
Read full review

Clear C2 C2CRM

It
allows the best sales with our customers. It is the best CRM software in the
market. If customers need help then it allows their users to contact them
directly and they give good feedback in a short time.
Read full review

Pros

Claritysoft

  • Claritysoft is a low-cost solution for smaller companies to be able to keep up with leads and customers.
  • It also is great for having one depository for quotes and opportunities you and your company are working on.
  • The marketing function seems to also work really well for sending out and tracking email campaigns.
Read full review

Clear C2 C2CRM

  • An incredible application in making sales and marketing in a single go.
  • Good to comprehend business opportunities and to protect the product’s promotion in the market.
  • It's a very simple and easy application. Once installed [it] can give the maximum benefits. Nothing can stop this tool from making wise decisions and providing ways to implement and observe the process further.
  • Its mobile version helps us to watch the business detail for 24-hours and is a good way to communicate with clients on demand.
  • Its managing abilities are not underestimated because of its to-the-point business overview.
Read full review

Cons

Claritysoft

  • Needs to have the ability to be able to change accounts, opportunities, leads, and contacts over to another rep without having to go into each field separately--this is extremely time-consuming.
  • Would like to see each page be able to bring up more then 100 clients at a time.
Read full review

Clear C2 C2CRM

  • Unsure, as I have not seen issues that weren't resolved quickly and professionally.
Read full review

Pricing Details

Claritysoft

Starting Price

$39 per month

Editions & Modules

Claritysoft editions and modules pricing
EditionModules
Claritysoft$39.001

Footnotes

  1. Per Month Per User

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Optional

Additional Details

Clear C2 C2CRM

Starting Price

$37 per month per user

Editions & Modules

Clear C2 C2CRM editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Core package starts at $37 per user/per month. Includes all features to track and manage customer and prospects (email integration, unlimited workflows, unlimited data, custom dashboards and report and much more). Additional modules of Sales, Marketing and Customer Support are $15 add-ons (per user, per month)

    Usability

    Claritysoft

    No answers on this topic

    Clear C2 C2CRM

    I like most and the features help me to manage customer details and their orders. It is very easy, I [have been] using this application for a long time and its integration with other applications is perfect for [a] fast workflow.
    Read full review

    Support Rating

    Claritysoft

    No answers on this topic

    Clear C2 C2CRM

    C2CRM delivers us the best features for improving business tasks and it is very handy for launching new products in front of others. I can easily gather all the detail of customers in one place and we can discuss and increase product marketing. Its social media integration is great to advertise product features, so that's why I really like it.
    Read full review

    Alternatives Considered

    Claritysoft

    Claritysoft's emails are much easier to use since Salesforce is in the middle of switching from Classic to Lightning. Also, Salesforce does not have a native group edit option. Claritysoft is much more data driven and you can use all functions of Excel to customize reports. However, Claritysoft does not have as many third-party add-on options compared to Salesforce's app exchange.
    Read full review

    Clear C2 C2CRM

    I HIGHLY recommend Clear C2 C2CRM above any other platform.
    Read full review

    Return on Investment

    Claritysoft

    • Our previous application did not offer the data details that recently became oftenly asked for by our client. This would cause long waits to build out reporting function via a supportive application. With Claritysoft, we have been able to build internally, reports asked for by the client, as well as offer other reports our client had not thought of. It's ROI is continues to grow week to week it seems.
    • The interaction with the Outlook client in our environment has been less than impressive, but that may be indicative of the parameters and not the fault of the application.
    • Setting up accounts, laying permissions and roles, has been a night and day, positive change, compared to our predecessor.
    Read full review

    Clear C2 C2CRM

    • It has been [designed] for sales reps. They can focus on sales and building relationships with clients. It is best for businesses from all sectors who want good results. They give training online and through webinars.
    • Its features are very advanced and good. It gives users lots of documentation storage, assists achieve, retail machine integration, [and] task management.
    • The next step is to win customers from other tools over profitable sales. And then retaining these customers with their services and support. The new interface has [been] launched for a better understanding of users as it increases day-to-day productivity due to lesser complexity.
    Read full review

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