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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Claritysoft

    Score8 out of 10
    N/ACloudSoft is a simple, cloud-based CRM system for SMBs.

    $39

    per month

    Clear C2 C2CRM

    Score9.3 out of 10
    Mid-Size Companies (51-1,000 employees)
    Clear C2 is a 20yr CRM software development company based in Dallas, TX. They describe their CRM solution C2CRM as robust yet easy to use. It is built for companies of all industries and sizes (10 user minimum), and presented as a customizable CRM designed to drive sales, mange customer relationships and automate internal processes.

    $37

    per month per user

    Pricing
    ClaritysoftClear C2 C2CRM
    Editions & Modules
    Claritysoft
    $39.00
    Per Month Per User
    No answers on this topic
    Offerings
    Pricing Offerings
    ClaritysoftClear C2 C2CRM
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—Core package starts at $37 per user/per month. Includes all features to track and manage customer and prospects (email integration, unlimited workflows, unlimited data, custom dashboards and report and much more). Additional modules of Sales, Marketing and Customer Support are $15 add-ons (per user, per month)
    More Pricing Information
    Features
    ClaritysoftClear C2 C2CRM
    Sales Force Automation
    Comparison of Sales Force Automation features of Claritysoft and Clear C2 C2CRM
    Feature
    Claritysoft
    6.6
    7 Ratings
    17% below category average
    Clear C2 C2CRM
    8.5
    3 Ratings
    8% above category average
    Customer data management / contact management8.07 Ratings9.03 Ratings
    Workflow management4.56 Ratings8.13 Ratings
    Territory management7.56 Ratings9.03 Ratings
    Opportunity management6.06 Ratings8.03 Ratings
    Integration with email client (e.g., Outlook or Gmail)5.57 Ratings9.03 Ratings
    Quote & order management7.55 Ratings9.03 Ratings
    Interaction tracking7.07 Ratings8.02 Ratings
    Channel / partner relationship management7.05 Ratings8.02 Ratings
    Contract management00 Ratings8.12 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Claritysoft and Clear C2 C2CRM
    Feature
    Claritysoft
    8.0
    5 Ratings
    4% above category average
    Clear C2 C2CRM
    8.7
    3 Ratings
    12% above category average
    Help desk management8.05 Ratings9.03 Ratings
    Case management00 Ratings9.03 Ratings
    Call center management00 Ratings8.03 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Claritysoft and Clear C2 C2CRM
    Feature
    Claritysoft
    6.4
    5 Ratings
    19% below category average
    Clear C2 C2CRM
    8.5
    3 Ratings
    9% above category average
    Lead management8.84 Ratings9.02 Ratings
    Email marketing4.05 Ratings8.13 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Claritysoft and Clear C2 C2CRM
    Feature
    Claritysoft
    7.5
    7 Ratings
    3% below category average
    Clear C2 C2CRM
    8.4
    3 Ratings
    9% above category average
    Task management8.06 Ratings9.03 Ratings
    Billing and invoicing management7.04 Ratings8.02 Ratings
    Reporting7.57 Ratings8.03 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Claritysoft and Clear C2 C2CRM
    Feature
    Claritysoft
    7.2
    7 Ratings
    6% below category average
    Clear C2 C2CRM
    8.7
    3 Ratings
    13% above category average
    Forecasting6.05 Ratings9.03 Ratings
    Pipeline visualization8.05 Ratings9.03 Ratings
    Customizable reports7.56 Ratings8.03 Ratings
    Customization
    Comparison of Customization features of Claritysoft and Clear C2 C2CRM
    Feature
    Claritysoft
    7.3
    7 Ratings
    5% below category average
    Clear C2 C2CRM
    8.5
    3 Ratings
    11% above category average
    Custom fields9.07 Ratings9.03 Ratings
    Custom objects8.56 Ratings8.02 Ratings
    API for custom integration4.56 Ratings8.02 Ratings
    Scripting environment00 Ratings9.03 Ratings
    Security
    Comparison of Security features of Claritysoft and Clear C2 C2CRM
    Feature
    Claritysoft
    6.7
    7 Ratings
    23% below category average
    Clear C2 C2CRM
    8.5
    3 Ratings
    1% above category average
    Single sign-on capability6.57 Ratings8.02 Ratings
    Role-based user permissions7.07 Ratings9.03 Ratings
    Platform
    Comparison of Platform features of Claritysoft and Clear C2 C2CRM
    Feature
    Claritysoft
    7.0
    5 Ratings
    9% below category average
    Clear C2 C2CRM
    8.0
    2 Ratings
    5% above category average
    Mobile access7.05 Ratings8.02 Ratings
    Social CRM
    Comparison of Social CRM features of Claritysoft and Clear C2 C2CRM
    Feature
    Claritysoft
    -
    Ratings
    Clear C2 C2CRM
    8.5
    2 Ratings
    12% above category average
    Social data00 Ratings9.02 Ratings
    Social engagement00 Ratings8.02 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Claritysoft and Clear C2 C2CRM
    Feature
    Claritysoft
    -
    Ratings
    Clear C2 C2CRM
    8.5
    2 Ratings
    12% above category average
    Marketing automation00 Ratings9.02 Ratings
    Compensation management00 Ratings8.02 Ratings
    Best Alternatives
    ClaritysoftClear C2 C2CRM
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ClaritysoftClear C2 C2CRM
    Likelihood to Recommend
    7.6
    (7 ratings)
    9.0
    (3 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    7.0
    (2 ratings)
    9.0
    (2 ratings)
    Support Rating
    8.4
    (2 ratings)
    9.0
    (2 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ClaritysoftClear C2 C2CRM
    Likelihood to Recommend
    Claritysoft
    Claritysoft is well suited if you need more of an address book as your CRM. Situations where sales are more passive and based on increasing awareness instead of hard, closing sales. In my previous role selling medical equipment, this would NOT work. However, in my current role where awareness is the key factor that drive smaller sales amounts, it does it's job. I've just been in a lot more roles where I need to upload contracts with signatures and track sales Opportunities, and Claritysoft doesn't seem able to do that.
    Incentivized
    Read full review
    Clear C2 C2CRM
    It
    allows the best sales with our customers. It is the best CRM software in the
    market. If customers need help then it allows their users to contact them
    directly and they give good feedback in a short time.
    Read full review
    Pros
    Claritysoft
    • Claritysoft provides great software for keeping track of all the activities you've completed for a customer or lead.
    • Claritysoft also has a great setup with creating new activities that need to be completed in the future so you do not forget.
    • Claritysoft also has a very good support team. When we have questions or problems, Claritysoft is very prompt to address them.
    Incentivized
    Read full review
    Clear C2 C2CRM
    • An incredible application in making sales and marketing in a single go.
    • Good to comprehend business opportunities and to protect the product’s promotion in the market.
    • It's a very simple and easy application. Once installed [it] can give the maximum benefits. Nothing can stop this tool from making wise decisions and providing ways to implement and observe the process further.
    • Its mobile version helps us to watch the business detail for 24-hours and is a good way to communicate with clients on demand.
    • Its managing abilities are not underestimated because of its to-the-point business overview.
    Incentivized
    Read full review
    Cons
    Claritysoft
    • There is no spell-check function to use when you are sending emails.
    • Some of the functions you need when deleting records and the like are not always available on every page when you are working in the application.
    • When moving quotes to opportunities, the attachments go with the move so when you go back to the quote, it is not there. Also, when you move a quote it does not automatically fill in the quote number as it was on the quote, it creates a new number. This should be fixed.
    • When you convert a lead it does not move the lead to archives or get rid of it. It leaves it in the Leads area and so you have to manually get rid of it.
    • There is no auto-dial feature built into Claritysoft.
    • The mobile app needs to look and feel just like the online version.
    Incentivized
    Read full review
    Clear C2 C2CRM
    • Unsure, as I have not seen issues that weren't resolved quickly and professionally.
    Incentivized
    Read full review
    Likelihood to Renew
    Claritysoft
    It works for us and the support is excellent
    Incentivized
    Read full review
    Clear C2 C2CRM
    No answers on this topic
    Usability
    Claritysoft
    It is VERY, VERY, simple and easy to use and learn. All I needed was a super brief 30 minute overview to understand how to use it, and their Customer Support is pretty good. I was raised on Salesforce, which is much more complicated, but allows you to do so much more.
    Incentivized
    Read full review
    Clear C2 C2CRM
    I like most and the features help me to manage customer details and their orders. It is very easy, I [have been] using this application for a long time and its integration with other applications is perfect for [a] fast workflow.
    Read full review
    Support Rating
    Claritysoft
    They are very helpful and quick whenever I have a question about Claritysoft CRM. I think the guy I've spoken with is named Evan, and he's been very helpful. Claritysoft, give the man a raise if you know who I'm talking about. He responds super quick with truly helpful insights.
    Incentivized
    Read full review
    Clear C2 C2CRM
    C2CRM delivers us the best features for improving business tasks and it is very handy for launching new products in front of others. I can easily gather all the detail of customers in one place and we can discuss and increase product marketing. Its social media integration is great to advertise product features, so that's why I really like it.
    Incentivized
    Read full review
    Implementation Rating
    Claritysoft
    So easy to do - you control the process, supported by the Claritysoft
    Incentivized
    Read full review
    Clear C2 C2CRM
    No answers on this topic
    Alternatives Considered
    Claritysoft
    Claritysoft's emails are much easier to use since Salesforce is in the middle of switching from Classic to Lightning. Also, Salesforce does not have a native group edit option. Claritysoft is much more data driven and you can use all functions of Excel to customize reports. However, Claritysoft does not have as many third-party add-on options compared to Salesforce's app exchange.
    Incentivized
    Read full review
    Clear C2 C2CRM
    I HIGHLY recommend Clear C2 C2CRM above any other platform.
    Incentivized
    Read full review
    Return on Investment
    Claritysoft
    • It has made it easier to see our overall sales for each sales rep.
    • The only negative is that we cannot change over the account, contacts, leads, and opportunities with one ownership field. You have to do each one separate and when you are transferring 1000 clients this takes much too long to do. No reason for it.
    Incentivized
    Read full review
    Clear C2 C2CRM
    • It has been [designed] for sales reps. They can focus on sales and building relationships with clients. It is best for businesses from all sectors who want good results. They give training online and through webinars.
    • Its features are very advanced and good. It gives users lots of documentation storage, assists achieve, retail machine integration, [and] task management.
    • The next step is to win customers from other tools over profitable sales. And then retaining these customers with their services and support. The new interface has [been] launched for a better understanding of users as it increases day-to-day productivity due to lesser complexity.
    Read full review
    ScreenShots