Claritysoft vs. Clear C2 C2CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Claritysoft
Score 7.9 out of 10
N/A
CloudSoft is a simple, cloud-based CRM system for SMBs.
$39
per month
Clear C2 C2CRM
Score 9.3 out of 10
Mid-Size Companies (51-1,000 employees)
Clear C2 is a 20yr CRM software development company based in Dallas, TX. They describe their CRM solution C2CRM as robust yet easy to use. It is built for companies of all industries and sizes (10 user minimum), and presented as a customizable CRM designed to drive sales, mange customer relationships and automate internal processes.
$37
per month per user
Pricing
ClaritysoftClear C2 C2CRM
Editions & Modules
Claritysoft
$39.00
Per Month Per User
No answers on this topic
Offerings
Pricing Offerings
ClaritysoftClear C2 C2CRM
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsCore package starts at $37 per user/per month. Includes all features to track and manage customer and prospects (email integration, unlimited workflows, unlimited data, custom dashboards and report and much more). Additional modules of Sales, Marketing and Customer Support are $15 add-ons (per user, per month)
More Pricing Information
Community Pulse
ClaritysoftClear C2 C2CRM
Features
ClaritysoftClear C2 C2CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Claritysoft
6.6
7 Ratings
17% below category average
Clear C2 C2CRM
8.5
3 Ratings
8% above category average
Customer data management / contact management8.07 Ratings9.03 Ratings
Workflow management4.56 Ratings8.13 Ratings
Territory management7.56 Ratings9.03 Ratings
Opportunity management6.06 Ratings8.03 Ratings
Integration with email client (e.g., Outlook or Gmail)5.57 Ratings9.03 Ratings
Quote & order management7.55 Ratings9.03 Ratings
Interaction tracking7.07 Ratings8.02 Ratings
Channel / partner relationship management7.05 Ratings8.02 Ratings
Contract management00 Ratings8.12 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Claritysoft
8.0
5 Ratings
4% above category average
Clear C2 C2CRM
8.7
3 Ratings
12% above category average
Help desk management8.05 Ratings9.03 Ratings
Case management00 Ratings9.03 Ratings
Call center management00 Ratings8.03 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Claritysoft
6.4
5 Ratings
19% below category average
Clear C2 C2CRM
8.5
3 Ratings
9% above category average
Lead management8.84 Ratings9.02 Ratings
Email marketing4.05 Ratings8.13 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Claritysoft
7.5
7 Ratings
3% below category average
Clear C2 C2CRM
8.4
3 Ratings
9% above category average
Task management8.06 Ratings9.03 Ratings
Billing and invoicing management7.04 Ratings8.02 Ratings
Reporting7.57 Ratings8.03 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Claritysoft
7.2
7 Ratings
7% below category average
Clear C2 C2CRM
8.7
3 Ratings
12% above category average
Forecasting6.05 Ratings9.03 Ratings
Pipeline visualization8.05 Ratings9.03 Ratings
Customizable reports7.56 Ratings8.03 Ratings
Customization
Comparison of Customization features of Product A and Product B
Claritysoft
7.3
7 Ratings
5% below category average
Clear C2 C2CRM
8.5
3 Ratings
10% above category average
Custom fields9.07 Ratings9.03 Ratings
Custom objects8.56 Ratings8.02 Ratings
API for custom integration4.56 Ratings8.02 Ratings
Scripting environment00 Ratings9.03 Ratings
Security
Comparison of Security features of Product A and Product B
Claritysoft
6.7
7 Ratings
23% below category average
Clear C2 C2CRM
8.5
3 Ratings
1% above category average
Single sign-on capability6.57 Ratings8.02 Ratings
Role-based user permissions7.07 Ratings9.03 Ratings
Platform
Comparison of Platform features of Product A and Product B
Claritysoft
7.0
5 Ratings
8% below category average
Clear C2 C2CRM
8.0
2 Ratings
5% above category average
Mobile access7.05 Ratings8.02 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Claritysoft
-
Ratings
Clear C2 C2CRM
8.5
2 Ratings
13% above category average
Social data00 Ratings9.02 Ratings
Social engagement00 Ratings8.02 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Claritysoft
-
Ratings
Clear C2 C2CRM
8.5
2 Ratings
13% above category average
Marketing automation00 Ratings9.02 Ratings
Compensation management00 Ratings8.02 Ratings
Best Alternatives
ClaritysoftClear C2 C2CRM
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.0 out of 10
Creatio
Creatio
Score 9.0 out of 10
Enterprises
Creatio
Creatio
Score 9.0 out of 10
Creatio
Creatio
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ClaritysoftClear C2 C2CRM
Likelihood to Recommend
7.2
(7 ratings)
9.0
(3 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
7.0
(2 ratings)
9.0
(2 ratings)
Support Rating
8.5
(2 ratings)
9.0
(2 ratings)
Implementation Rating
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
ClaritysoftClear C2 C2CRM
Likelihood to Recommend
Claritysoft
Claritysoft is well suited if you need more of an address book as your CRM. Situations where sales are more passive and based on increasing awareness instead of hard, closing sales. In my previous role selling medical equipment, this would NOT work. However, in my current role where awareness is the key factor that drive smaller sales amounts, it does it's job. I've just been in a lot more roles where I need to upload contracts with signatures and track sales Opportunities, and Claritysoft doesn't seem able to do that.
Read full review
Clear C2 C2CRM
It
allows the best sales with our customers. It is the best CRM software in the
market. If customers need help then it allows their users to contact them
directly and they give good feedback in a short time.
Read full review
Pros
Claritysoft
  • Claritysoft provides great software for keeping track of all the activities you've completed for a customer or lead.
  • Claritysoft also has a great setup with creating new activities that need to be completed in the future so you do not forget.
  • Claritysoft also has a very good support team. When we have questions or problems, Claritysoft is very prompt to address them.
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Clear C2 C2CRM
  • An incredible application in making sales and marketing in a single go.
  • Good to comprehend business opportunities and to protect the product’s promotion in the market.
  • It's a very simple and easy application. Once installed [it] can give the maximum benefits. Nothing can stop this tool from making wise decisions and providing ways to implement and observe the process further.
  • Its mobile version helps us to watch the business detail for 24-hours and is a good way to communicate with clients on demand.
  • Its managing abilities are not underestimated because of its to-the-point business overview.
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Cons
Claritysoft
  • There is no spell-check function to use when you are sending emails.
  • Some of the functions you need when deleting records and the like are not always available on every page when you are working in the application.
  • When moving quotes to opportunities, the attachments go with the move so when you go back to the quote, it is not there. Also, when you move a quote it does not automatically fill in the quote number as it was on the quote, it creates a new number. This should be fixed.
  • When you convert a lead it does not move the lead to archives or get rid of it. It leaves it in the Leads area and so you have to manually get rid of it.
  • There is no auto-dial feature built into Claritysoft.
  • The mobile app needs to look and feel just like the online version.
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Clear C2 C2CRM
  • Unsure, as I have not seen issues that weren't resolved quickly and professionally.
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Likelihood to Renew
Claritysoft
It works for us and the support is excellent
Read full review
Clear C2 C2CRM
No answers on this topic
Usability
Claritysoft
It is VERY, VERY, simple and easy to use and learn. All I needed was a super brief 30 minute overview to understand how to use it, and their Customer Support is pretty good. I was raised on Salesforce, which is much more complicated, but allows you to do so much more.
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Clear C2 C2CRM
I like most and the features help me to manage customer details and their orders. It is very easy, I [have been] using this application for a long time and its integration with other applications is perfect for [a] fast workflow.
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Support Rating
Claritysoft
They are very helpful and quick whenever I have a question about Claritysoft CRM. I think the guy I've spoken with is named Evan, and he's been very helpful. Claritysoft, give the man a raise if you know who I'm talking about. He responds super quick with truly helpful insights.
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Clear C2 C2CRM
C2CRM delivers us the best features for improving business tasks and it is very handy for launching new products in front of others. I can easily gather all the detail of customers in one place and we can discuss and increase product marketing. Its social media integration is great to advertise product features, so that's why I really like it.
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Implementation Rating
Claritysoft
So easy to do - you control the process, supported by the Claritysoft
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Clear C2 C2CRM
No answers on this topic
Alternatives Considered
Claritysoft
Claritysoft's emails are much easier to use since Salesforce is in the middle of switching from Classic to Lightning. Also, Salesforce does not have a native group edit option. Claritysoft is much more data driven and you can use all functions of Excel to customize reports. However, Claritysoft does not have as many third-party add-on options compared to Salesforce's app exchange.
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Clear C2 C2CRM
I HIGHLY recommend Clear C2 C2CRM above any other platform.
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Return on Investment
Claritysoft
  • It has made it easier to see our overall sales for each sales rep.
  • The only negative is that we cannot change over the account, contacts, leads, and opportunities with one ownership field. You have to do each one separate and when you are transferring 1000 clients this takes much too long to do. No reason for it.
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Clear C2 C2CRM
  • It has been [designed] for sales reps. They can focus on sales and building relationships with clients. It is best for businesses from all sectors who want good results. They give training online and through webinars.
  • Its features are very advanced and good. It gives users lots of documentation storage, assists achieve, retail machine integration, [and] task management.
  • The next step is to win customers from other tools over profitable sales. And then retaining these customers with their services and support. The new interface has [been] launched for a better understanding of users as it increases day-to-day productivity due to lesser complexity.
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