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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Claritysoft

    Score8 out of 10
    N/ACloudSoft is a simple, cloud-based CRM system for SMBs.

    $39

    per month

    Outlook4Gmail

    Score8.8 out of 10
    N/AOutlook4Gmail is an Outlook add-in that helps users perform Google calendars sync with Outlook, as well as contacts and tasks sync. It also syncs Google calendars from multiple Google accounts with Outlook ones. The settings provide opportunities of duplicates check, their elimination and automatic data backup.N/A
    Pricing
    ClaritysoftOutlook4Gmail
    Editions & Modules
    Claritysoft
    $39.00
    Per Month Per User
    No answers on this topic
    Offerings
    Pricing Offerings
    ClaritysoftOutlook4Gmail
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ClaritysoftOutlook4Gmail
    Considered Both Products
    Claritysoft
    No answer on this topic
    SCAND
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    83%
    Would buy again
    5 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    ClaritysoftOutlook4Gmail
    Sales Force Automation
    Comparison of Sales Force Automation features of Claritysoft and Outlook4Gmail
    Feature
    Claritysoft
    6.6
    7 Ratings
    17% below category average
    Outlook4Gmail
    -
    Ratings
    Customer data management / contact management8.07 Ratings00 Ratings
    Workflow management4.56 Ratings00 Ratings
    Territory management7.56 Ratings00 Ratings
    Opportunity management6.06 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)5.57 Ratings00 Ratings
    Quote & order management7.55 Ratings00 Ratings
    Interaction tracking7.07 Ratings00 Ratings
    Channel / partner relationship management7.05 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Claritysoft and Outlook4Gmail
    Feature
    Claritysoft
    8.0
    5 Ratings
    4% above category average
    Outlook4Gmail
    -
    Ratings
    Help desk management8.05 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Claritysoft and Outlook4Gmail
    Feature
    Claritysoft
    6.4
    5 Ratings
    19% below category average
    Outlook4Gmail
    -
    Ratings
    Lead management8.84 Ratings00 Ratings
    Email marketing4.05 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Claritysoft and Outlook4Gmail
    Feature
    Claritysoft
    7.5
    7 Ratings
    3% below category average
    Outlook4Gmail
    -
    Ratings
    Task management8.06 Ratings00 Ratings
    Billing and invoicing management7.04 Ratings00 Ratings
    Reporting7.57 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Claritysoft and Outlook4Gmail
    Feature
    Claritysoft
    7.2
    7 Ratings
    6% below category average
    Outlook4Gmail
    -
    Ratings
    Forecasting6.05 Ratings00 Ratings
    Pipeline visualization8.05 Ratings00 Ratings
    Customizable reports7.56 Ratings00 Ratings
    Customization
    Comparison of Customization features of Claritysoft and Outlook4Gmail
    Feature
    Claritysoft
    7.3
    7 Ratings
    5% below category average
    Outlook4Gmail
    -
    Ratings
    Custom fields9.07 Ratings00 Ratings
    Custom objects8.56 Ratings00 Ratings
    API for custom integration4.56 Ratings00 Ratings
    Security
    Comparison of Security features of Claritysoft and Outlook4Gmail
    Feature
    Claritysoft
    6.7
    7 Ratings
    23% below category average
    Outlook4Gmail
    -
    Ratings
    Single sign-on capability6.57 Ratings00 Ratings
    Role-based user permissions7.07 Ratings00 Ratings
    Platform
    Comparison of Platform features of Claritysoft and Outlook4Gmail
    Feature
    Claritysoft
    7.0
    5 Ratings
    9% below category average
    Outlook4Gmail
    -
    Ratings
    Mobile access7.05 Ratings00 Ratings
    Best Alternatives
    ClaritysoftOutlook4Gmail
    Small Businesses
    Salesflare
    Score10 out of 10
    Cloze
    Score9.9 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    ContactsFlow (formerly Shared Contacts for Gmail™)
    Score7.9 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ClaritysoftOutlook4Gmail
    Likelihood to Recommend
    7.6
    (7 ratings)
    8.0
    (5 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    7.0
    (2 ratings)
    8.0
    (2 ratings)
    Support Rating
    8.4
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ClaritysoftOutlook4Gmail
    Likelihood to Recommend
    Claritysoft
    Claritysoft is well suited if you need more of an address book as your CRM. Situations where sales are more passive and based on increasing awareness instead of hard, closing sales. In my previous role selling medical equipment, this would NOT work. However, in my current role where awareness is the key factor that drive smaller sales amounts, it does it's job. I've just been in a lot more roles where I need to upload contracts with signatures and track sales Opportunities, and Claritysoft doesn't seem able to do that.
    Incentivized
    Read full review
    SCAND
    It is well suited when you have three locations of dental practices and you can review all three emails in one spot. like having the microsoft apps to use quickly from the apps buttons. I wished that there was a short class on how all be different things work togather
    Incentivized
    Read full review
    Pros
    Claritysoft
    • Claritysoft provides great software for keeping track of all the activities you've completed for a customer or lead.
    • Claritysoft also has a great setup with creating new activities that need to be completed in the future so you do not forget.
    • Claritysoft also has a very good support team. When we have questions or problems, Claritysoft is very prompt to address them.
    Incentivized
    Read full review
    SCAND
    • Keep schedule's accessible to all with access to the shared pages.
    • Moving from task to task and keeping track of messages related to those tasks.
    • Being able to move emails from folder to folder as well as monitoring those mails as needed.
    Incentivized
    Read full review
    Cons
    Claritysoft
    • There is no spell-check function to use when you are sending emails.
    • Some of the functions you need when deleting records and the like are not always available on every page when you are working in the application.
    • When moving quotes to opportunities, the attachments go with the move so when you go back to the quote, it is not there. Also, when you move a quote it does not automatically fill in the quote number as it was on the quote, it creates a new number. This should be fixed.
    • When you convert a lead it does not move the lead to archives or get rid of it. It leaves it in the Leads area and so you have to manually get rid of it.
    • There is no auto-dial feature built into Claritysoft.
    • The mobile app needs to look and feel just like the online version.
    Incentivized
    Read full review
    SCAND
    • Needs improvement on scheduling emails for future delivery
    • Out of office feature - I use the gmail function
    • I would love my calendar to work through it. It may, but I haven't worked out how yet.
    Incentivized
    Read full review
    Likelihood to Renew
    Claritysoft
    It works for us and the support is excellent
    Incentivized
    Read full review
    SCAND
    No answers on this topic
    Usability
    Claritysoft
    It is VERY, VERY, simple and easy to use and learn. All I needed was a super brief 30 minute overview to understand how to use it, and their Customer Support is pretty good. I was raised on Salesforce, which is much more complicated, but allows you to do so much more.
    Incentivized
    Read full review
    SCAND
    Easy to use for a email and calander. If offers a wide variety of ways to use and store data. Easy to search for old emails that may have gotten lost for quick reference. Like being able to see all of our offices emails in one spot. It is a great product
    Incentivized
    Read full review
    Support Rating
    Claritysoft
    They are very helpful and quick whenever I have a question about Claritysoft CRM. I think the guy I've spoken with is named Evan, and he's been very helpful. Claritysoft, give the man a raise if you know who I'm talking about. He responds super quick with truly helpful insights.
    Incentivized
    Read full review
    SCAND
    No answers on this topic
    Implementation Rating
    Claritysoft
    So easy to do - you control the process, supported by the Claritysoft
    Incentivized
    Read full review
    SCAND
    No answers on this topic
    Alternatives Considered
    Claritysoft
    Claritysoft's emails are much easier to use since Salesforce is in the middle of switching from Classic to Lightning. Also, Salesforce does not have a native group edit option. Claritysoft is much more data driven and you can use all functions of Excel to customize reports. However, Claritysoft does not have as many third-party add-on options compared to Salesforce's app exchange.
    Incentivized
    Read full review
    SCAND
    I believe Outlook4Gmail stacks up against AppNeta having a better graphic and simplicity. I have selected Outlook4Gmail because is more known and probably easier to find answers to questions when they may come.
    Incentivized
    Read full review
    Return on Investment
    Claritysoft
    • It has made it easier to see our overall sales for each sales rep.
    • The only negative is that we cannot change over the account, contacts, leads, and opportunities with one ownership field. You have to do each one separate and when you are transferring 1000 clients this takes much too long to do. No reason for it.
    Incentivized
    Read full review
    SCAND
    • Easily able to email frequent users at work.
    • Easily able to pull up my work email no matter the device I am using at the time
    • Easily able to find and locate most emails I would like to view or see
    Incentivized
    Read full review
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