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Class for Web vs. Polycom RealPresence Group Series

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Class for Web

    Score8.1 out of 10
    N/AClass for Web, formerly Blackboard Collaborate, is an online, collaborative learning platform for the education industry and corporate learning needs. It includes features such as screen and application sharing, and web conferencing.

    $300

    per year

    Polycom RealPresence Group Series

    Score7.7 out of 10
    N/AThe Polycom RealPresence Group Series is a video conferencing codec that connects to a standards-based video conferencing infrastructure to allow users to make video conference calls. There are three products in the series – RealPresence Group 300, RealPresence Group 500, and RealPresence Group 700. It is certified to use with Office 365 and Skype for Business.N/A
    Pricing
    Class for WebPolycom RealPresence Group Series
    Editions & Modules
    Classroom
    $300.00
    per year
    Department
    $9000.00
    per year
    No answers on this topic
    Offerings
    Pricing Offerings
    Class for WebPolycom RealPresence Group Series
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Class for WebPolycom RealPresence Group Series
    Considered Both Products
    Class Technologies, Inc
    No answer on this topic
    Poly
    No answer on this topic
    Key User Insights
    Would buy again
    86%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    86%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    86%
    Happy with the feature set
    6 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Best Alternatives
    Class for WebPolycom RealPresence Group Series
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    Cisco Room Series
    Score8.6 out of 10
    Enterprises
    No answers on this topic
    Cisco Webex DX80 (discontinued)
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Class for WebPolycom RealPresence Group Series
    Likelihood to Recommend
    8.5
    (31 ratings)
    9.0
    (25 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    7.3
    (1 ratings)
    Usability
    8.5
    (8 ratings)
    9.0
    (4 ratings)
    Availability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.9
    (6 ratings)
    8.3
    (4 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Class for WebPolycom RealPresence Group Series
    Likelihood to Recommend
    Class Technologies, Inc
    I would say it is very useful for group collaborations online, as well as virtual classrooms where you wish your students/guests to collaborate in an adaptable environment; however I would advise against using the shared screen to display audio or video, nor would I encourage the use of the shared board with a group of people with disciplinary issues (as there is no accountability for who wrote/drew what).
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    Poly
    If you're always working in the Polycom ecosystem then the Group Series codecs are reliable and the quality of the camera and microphones are extremely good. However, the system relies heavily on either having onsite server technology and/or cloud based bridging capability. In addition, the peripherals like cameras and microphones are quite expensive. Maintenance and support costs also make the ongoing investment a costly one
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    Pros
    Class Technologies, Inc
    • The Whiteboard feature is perfect for tutoring. We use it to write out formulas, draw diagrams, etc while in video chat to enhance explanations.
    • The file attachment feature is also very handy. This means we don't have to do a follow-up with a student using their email to send files of handouts, etc.
    • It's great that we only have to share a classroom access link for a student to enter a session. With other products, they had to set up a username and log-in with an account. Link access means 1 less hassle.
    • We are currently beginning to use the "record session" feature video sessions to use as training for new employees.
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    Poly
    • The audio and video quality can not be matched.
    • For the most part, they are rather simplistic in their use and just work. People don't usually have a hard time operating them
    • They are rather versatile in that we have been able to integrate them with other applications
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    Cons
    Class Technologies, Inc
    • Some of the newest computer high resolution screens are not as compatible with the interface. The font and windows are much smaller and the user is not able to increase the size of the windows to make it easier to read/navigate.
    • The audio can sometimes be inconsistent and tune in and out when someone is speaking. This is not every time though and many times the audio is clear.
    • The login process takes a bit longer to get into the program. You have to go through a few step process and loading time to get into the application.
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    Poly
    • The only issue that we have experienced with Polycom RealPresence Group Series is the speed dial functionality. When attempting to use the speed dial buttons, the system occasionally sends a call through the computer system, not the phone. While the computer call option is valuable, not everyone can answer calls that way and we have had to do a manual lookup of an extension and call back when that happens.
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    Likelihood to Renew
    Class Technologies, Inc
    It is a tool that faculty likes to use. It has so much flexibility to allow students to see a class even if they happen to not be available in the classroom.
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    Poly
    We love the product and is totally integrated in our company.
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    Usability
    Class Technologies, Inc
    Blackboard Collaborate is reliable and feature-rich. It's a great web conferencing tool for teaching & learning, offering polls, chat, video and audio, whiteboard, content sharing, and breakout rooms. Blackboard Collaborate can be used for virtual office hours, lectures, guest speakers, training, professional development, conferences, technical support, academic advising, and so much more. Blackboard Collaborate can be used separately from the learning management system or it can be integrated for a single sign-on experience. It supports recordings, playbacks, private sharing, and MP4 downloads. Overall, it's a solid tool and very reliable.
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    Poly
    The directory is slightly dated and unless you have a Skype for Business integration license, dialing users into a call is difficult. The Group Series Remote whilst minimalistic is actually more difficult to use than the previous HDX remote. Having to recharge the battery on the group series remote is both annoying and difficult as if you do not keep on top of it, you will be faced with a situation where the remote is not working and then have to try and find another one. Not ideal if you need to start a video call (assuming auto join has not been enabled in the admin portal).
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    Reliability and Availability
    Class Technologies, Inc
    The availability of the software is quite impressive. You can access it at any time that you want and from anywhere that you want, but that depends on how the software is set up by the University. There might be sudden outages due to not having enough space on your database, which we had that very issue happen recently here at our University. During that time, you could not access their blackboard at all until it was brought up online again.
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    Poly
    No answers on this topic
    Performance
    Class Technologies, Inc
    The performance of the software is remarkable. The loading speed of the pages is more than satisfying, it all depends on the users internet package. So far, there wasn't any issue of Blackboard slowing down other software or systems when integrated with them
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    Poly
    No answers on this topic
    Support Rating
    Class Technologies, Inc
    Sometimes they do planned maintenance. Depending on the time zone you’re in, this may be in the middle of the night. That’s great. Sometimes this maintenance isn’t completed overnight however, and you need to use the platform and it is down. I’ve never been able to successfully contact them to report an outage or get assistance when it is down. I just have to wait until it comes back up to go to class, review sessions, etc.
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    Poly
    I can't say I've needed support more than a handful of times. One was for trying to connect a Polycom Conference phone and a Real Presence together. After a few months, we came to the conclusion it wasn't possible, that was the only frustrating occurance with support. Any other time if we needed to RMA a device, it was very smooth.
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    Alternatives Considered
    Class Technologies, Inc
    Nearpod does not allow for the same type of synchronous environment that Blackboard collaborate does. Further, Nearpod, as the name suggests is best suited for a face-to-face classroom that is, preferably, one-to-one. While it has some of the same functions as Nearpod, Blackboard collaborate is best suited for remote transmission rather than face-to-face
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    Poly
    Our Polycom RealPresence Group Series unit replaced a Cisco Room Series that was mounted to a mobile cart. The cart had one smaller display and the speakers\microphone at the cart. This required staff to be very close to the cart to hear and speak during the meeting. No fault of Cisco but the cart was not sufficient for the space. Polycom RealPresence Group Series was less costly when we were planning out the room.
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    Scalability
    Class Technologies, Inc
    The reason for this rating is that the software is a pretty good tool that can be utilized for use in all of the Universities around the world. It has the capability to fulfill the needs of various different education systems. Although, there are slight improvements that are needed, therefore the rating is at 8.
    Incentivized
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    Poly
    No answers on this topic
    Return on Investment
    Class Technologies, Inc
    • Because faculty can schedule sessions on-the-fly without IT involvement, they are able to accomplish goals that they plan for weeks in advance as well as impromptu goals that come up at a moments notice.
    • Integration with the campus Learning Management Systems provides quick and easy scheduling of sessions that can be joined easily by students in those courses.
    • Scheduling of meetings can also be done through the web interface directly which enables administrative departments not associated with courses in the learning management system to also schedule meetings not affiliated with courses.
    • On-campus users can schedule meetings without outside participants by sending an open "guest link" URL that allows users to participate despite not having an account within the system iteself.
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    Poly
    • Once pexip integrates Polycom/skype this will be a big win for us due to the RPTouch integrating the "one - touch join". This will increase adoption of video greatly.
    • Before the Group series with peripherals was implemented the cost of a video room was twice what it is today. Massive win.
    • Due to provisioning and automated firmware the IT involvement has been greatly reduced. No longer is there a need for manual changes to individual endpoints.
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