What users are saying about
4 Ratings
3 Ratings
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Score 9 out of 100
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Likelihood to Recommend

Clear C2 C2CRM

C2CRM has totally modified the way we used to manage our sales and marketing. We can now manage the budget and proposals using it. Also, its interface is simple and navigation through this software is very smooth. Its reporting tool is so precise and possesses all the details. What is not appealing about this software is its price which is sky-high and unaffordable for us. But if someone is looking for a tool to manage their sales, C2CRM is the perfect one for managing customer relations and satisfaction.
Donna-sue Carpenter | TrustRadius Reviewer

FloristWare

FloristWare is well suited for every aspect of the florist business and is adaptable to any size florist company.
Joan Coleman | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Clear C2 C2CRM
9.3
FloristWare
Customer data management / contact management
Clear C2 C2CRM
9.0
FloristWare
Workflow management
Clear C2 C2CRM
9.7
FloristWare
Territory management
Clear C2 C2CRM
8.6
FloristWare
Opportunity management
Clear C2 C2CRM
9.3
FloristWare
Integration with email client (e.g., Outlook or Gmail)
Clear C2 C2CRM
9.7
FloristWare
Contract management
Clear C2 C2CRM
10.0
FloristWare
Quote & order management
Clear C2 C2CRM
9.0
FloristWare
Interaction tracking
Clear C2 C2CRM
9.0
FloristWare
Channel / partner relationship management
Clear C2 C2CRM
9.0
FloristWare

Customer Service & Support

Clear C2 C2CRM
9.5
FloristWare
Case management
Clear C2 C2CRM
10.0
FloristWare
Call center management
Clear C2 C2CRM
9.3
FloristWare
Help desk management
Clear C2 C2CRM
9.3
FloristWare

Marketing Automation

Clear C2 C2CRM
9.8
FloristWare
Lead management
Clear C2 C2CRM
10.0
FloristWare
Email marketing
Clear C2 C2CRM
9.7
FloristWare

CRM Project Management

Clear C2 C2CRM
9.2
FloristWare
Task management
Clear C2 C2CRM
9.3
FloristWare
Billing and invoicing management
Clear C2 C2CRM
9.0
FloristWare
Reporting
Clear C2 C2CRM
9.3
FloristWare

CRM Reporting & Analytics

Clear C2 C2CRM
9.2
FloristWare
Forecasting
Clear C2 C2CRM
9.7
FloristWare
Pipeline visualization
Clear C2 C2CRM
9.0
FloristWare
Customizable reports
Clear C2 C2CRM
9.0
FloristWare

Customization

Clear C2 C2CRM
9.2
FloristWare
Custom fields
Clear C2 C2CRM
9.3
FloristWare
Custom objects
Clear C2 C2CRM
9.0
FloristWare
Scripting environment
Clear C2 C2CRM
9.3
FloristWare
API for custom integration
Clear C2 C2CRM
9.0
FloristWare

Security

Clear C2 C2CRM
8.8
FloristWare
Single sign-on capability
Clear C2 C2CRM
9.0
FloristWare
Role-based user permissions
Clear C2 C2CRM
8.6
FloristWare

Social CRM

Clear C2 C2CRM
9.5
FloristWare
Social data
Clear C2 C2CRM
10.0
FloristWare
Social engagement
Clear C2 C2CRM
9.0
FloristWare

Integrations with 3rd-party Software

Clear C2 C2CRM
8.5
FloristWare
Marketing automation
Clear C2 C2CRM
9.0
FloristWare
Compensation management
Clear C2 C2CRM
8.0
FloristWare

Platform

Clear C2 C2CRM
7.0
FloristWare
Mobile access
Clear C2 C2CRM
7.0
FloristWare

Pros

Clear C2 C2CRM

  • Communicating well with us
  • Understanding our unique needs
  • Quick responses for customized needs
Clark Landguth | TrustRadius Reviewer

FloristWare

  • The reporting tool is powerful - provided the product categories and sales accounts have been well thought through. The fixed reports have been intuitively created; but the export feature makes them even more powerful, so as to be tailor made for the individual business.
  • The marketing tools campaign builders, fundraisers, advertising analyzers, etc. are effective and have brought us business we would otherwise not have seen, and saved us money we would otherwise have thrown at the wrong advertisers. Customer data can be pulled and sorted in a multitude of ways, depending on the purpose. We use the marketing tools routinely.
  • The financial tools make my life easier. Need to file and pay sales tax? A Sales Report Summary for any date range instantly gives gross sales, taxable sales, sales tax due. Need a current inventory report? A push-button report is generated, by product category. Need to know how this month's sales compare to the same month last year? Not a problem.
Annette Hentz | TrustRadius Reviewer

Cons

Clear C2 C2CRM

  • It lacks customizability for some special categories, so more frequent updates would be more useful for workflow.
  • It possesses all the features we needed most, but there should be remote access and asset management too.
  • High-quality networking is required to complete the procedure otherwise its various features can be lost.
Donna-sue Carpenter | TrustRadius Reviewer

FloristWare

  • I would like to see the ability to save work and continue later (as in pause order entering).
  • I would like to see in the future a more advanced routing module.
Amra Kolasinac | TrustRadius Reviewer

Usability

Clear C2 C2CRM

Clear C2 C2CRM 9.0
Based on 1 answer
I’ve been practicing this software for ages and it is very helpful for me to allocate my marketplace and trends that can boost up my productivity. If I see my customer support, and then I must say they are not [always] happy with my dealings, I utilize it for increasing my relationship with [the] customer for automating marketing leads.
Donna-sue Carpenter | TrustRadius Reviewer

FloristWare

FloristWare 9.1
Based on 1 answer
I give FloristWare a rating of 10 for usability because I have never had an ounce if difficulty with any of its functions or features.
Joan Coleman | TrustRadius Reviewer

Support Rating

Clear C2 C2CRM

Clear C2 C2CRM 9.0
Based on 1 answer
C2CRM delivers us the best features for improving business tasks and it is very handy for launching new products in front of others. I can easily gather all the detail of customers in one place and we can discuss and increase product marketing. Its social media integration is great to advertise product features, so that's why I really like it.
Donna-sue Carpenter | TrustRadius Reviewer

FloristWare

FloristWare 9.1
Based on 1 answer
Support is outstanding, Mark wouldn't allow anything less!
Joan Coleman | TrustRadius Reviewer

Alternatives Considered

Clear C2 C2CRM

I HIGHLY recommend Clear C2 C2CRM above any other platform.
Clark Landguth | TrustRadius Reviewer

FloristWare

I have never felt the need to seek out an alternative to Floristware.
Annette Hentz | TrustRadius Reviewer

Return on Investment

Clear C2 C2CRM

  • Positive Management of Special Offers
  • Positive Management of Strategic Goals
  • Positive Management of Projects/Forecasting
Clark Landguth | TrustRadius Reviewer

FloristWare

  • Has kept us on top of account billing, so positive
Wendy Heier Heier Designs Florist | TrustRadius Reviewer

Pricing Details

Clear C2 C2CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

FloristWare

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Clear C2 C2CRM
9.3
FloristWare
9.0

Usability

Clear C2 C2CRM
9.0
FloristWare
9.1

Support Rating

Clear C2 C2CRM
9.0
FloristWare
9.1

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