Clear C2 C2CRM vs. Freshdesk
Clear C2 C2CRM vs. Freshdesk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Clear C2 C2CRM | Mid-Size Companies (51-1,000 employees) | Clear C2 is a 20yr CRM software development company based in Dallas, TX. They describe their CRM solution C2CRM as robust yet easy to use. It is built for companies of all industries and sizes (10 user minimum), and presented as a customizable CRM designed to drive sales, mange customer relationships and automate internal processes. | $37 per month per user | |
Freshdesk | N/A | Freshdesk is a cloud-based customer service software that helps businesses of all sizes to deliver customer support. Freshdesk converts requests coming in via email, web, phone, chat, and social into tickets, and unifies ticket resolution across channels. Additionally, Freshdesk lets the user automate workflows, provide self-service, manage SLAs, and measure metrics, to stay on top of customer support. Freshdesk also offers out-of-the-box features like an AI-powered support chatbot,… | $0 Up to 10 agents per user |
Clear C2 C2CRM | Freshdesk | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Core package starts at $37 per user/per month. Includes all features to track and manage customer and prospects (email integration, unlimited workflows, unlimited data, custom dashboards and report and much more). Additional modules of Sales, Marketing and Customer Support are $15 add-ons (per user, per month) | — | ||||||||||||||
More Pricing Information |
Clear C2 C2CRM | Freshdesk | |
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Top Cons |
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Sales Force Automation |
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Customer Service & Support |
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Marketing Automation |
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CRM Project Management |
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CRM Reporting & Analytics |
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Customization |
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Security |
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Social CRM |
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Integrations with 3rd-party Software |
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Platform |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Clear C2 C2CRM | Freshdesk | |
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Small Businesses | Salesmate Score 9.8 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Creatio Score 9.1 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Creatio Score 9.1 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Clear C2 C2CRM | Freshdesk | |
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Likelihood to Recommend | 9.0 (3 ratings) | 8.7 (212 ratings) |
Likelihood to Renew | - (0 ratings) | 9.8 (14 ratings) |
Usability | 9.0 (2 ratings) | 8.9 (35 ratings) |
Availability | - (0 ratings) | 9.1 (4 ratings) |
Performance | - (0 ratings) | 8.5 (4 ratings) |
Support Rating | 9.0 (2 ratings) | 8.6 (33 ratings) |
In-Person Training | - (0 ratings) | 8.2 (1 ratings) |
Online Training | - (0 ratings) | 7.9 (2 ratings) |
Implementation Rating | - (0 ratings) | 8.4 (142 ratings) |
Configurability | - (0 ratings) | 8.5 (3 ratings) |
Contract Terms and Pricing Model | - (0 ratings) | 9.1 (3 ratings) |
Ease of integration | - (0 ratings) | 8.8 (2 ratings) |
Product Scalability | - (0 ratings) | 9.1 (4 ratings) |
Vendor post-sale | - (0 ratings) | 8.0 (2 ratings) |
Vendor pre-sale | - (0 ratings) | 7.8 (2 ratings) |
Clear C2 C2CRM | Freshdesk | |
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Likelihood to Recommend | Clear C2 C2CRM | Freshworks Inc |
Pros | Clear C2 C2CRM | Freshworks Inc |
Cons | Clear C2 C2CRM | Freshworks Inc |
Likelihood to Renew | Clear C2 C2CRM No answers on this topic | Freshworks Inc |
Usability | Clear C2 C2CRM | Freshworks Inc |
Reliability and Availability | Clear C2 C2CRM No answers on this topic | Freshworks Inc |
Performance | Clear C2 C2CRM No answers on this topic | Freshworks Inc |
Support Rating | Clear C2 C2CRM | Freshworks Inc |
In-Person Training | Clear C2 C2CRM No answers on this topic | Freshworks Inc |
Online Training | Clear C2 C2CRM No answers on this topic | Freshworks Inc |
Implementation Rating | Clear C2 C2CRM No answers on this topic | Freshworks Inc |
Alternatives Considered | Clear C2 C2CRM | Freshworks Inc |
Contract Terms and Pricing Model | Clear C2 C2CRM No answers on this topic | Freshworks Inc |
Scalability | Clear C2 C2CRM No answers on this topic | Freshworks Inc |
Return on Investment | Clear C2 C2CRM | Freshworks Inc |
ScreenShots |