Likelihood to Recommend CLEO Clarify is best suited in an environment where EDI is a main source of business to business electronic communications (EDI). It also is very well suited to take data from multiple sources and convert it from any to any format to fit your requirements. CLEO Clarify may be more well suited to companies that have capable IT team members such as an EDI specialist or technical people.
Read full review This is a great tool for bringing data out of your locked, internal systems and getting it into the cloud. It meshes well with Salesforce and is fairly easy to use, helping the transition from other older, more complex tools into a more modern environment. It has lots of competition in this space and some are better than others, but if your data is straight forward and you know it well, Jitterbit will get the job done. If you are not as close or comfortable with your data and need to do some wildly complex migrations, there might be better packages out there for you.
Read full review Pros API connectors to get and to send data to many different end points. Ability to convert to and from multiple formats of data. Excellent customer support to help us complete any project. Read full review UI is super easy to understand with a low learning curve so admins can figure it out and maintain it without breaking anything. It's FREE! There's a paid version too but I like that you can use most of the features for free and they're not pushy with buying. There's a great user community that you can google and ask any questions. Most problems I've encountered have been posted and answered already. Read full review Cons We really have not run into any issues. When we do require additional functionality, CLEO devs have either implemented it or have stepped us through how to resolve [our] needs. Read full review Migrating operations from QA to Production work well for initial deployment, however, when migrating an update to an existing job to production, sometimes certain project items are duplicated. This is not the end of the world... the duplicates can be removed, but would be nice if it was not required. I have not found a way to trap under-the-covers SOAP errors (for example, when a query you are running against Salesforce takes too long). You get a warning error in the operation log that the job only pulled a "partial" file, but it does not fail. Read full review Likelihood to Renew I have been evaluating other tools as a continuous improvement practice. I would like something that would be easier to use for a non-technical user. I work for a small organization and have no back-up for Jitterbit if something happens to me. We don't have the technically savvy employees to understand it.
Read full review Support Rating They have some of the best support of any software vendor that we use. They always get our issues resolved quickly
Travis Terry Performance Testing Engineer / Front End Developer /System Analyst
Read full review Alternatives Considered Cost wise the products may be similar but on the basis of ease of implementation and use, for us CLEO Clarify won that battle even though we hired an EDI specialist who had worked for years with
Seeburger BIS . This was very telling for us as he we very well versed in Seeburger and could easily had recommended them, but instead did a thorough analysis and decided upon CLEO for our solution.
Read full review Evaluated
Dell Boomi and Celigo as alternatives prior to purchasing Jitterbit. We went with Jitterbit at that time because we could handle all changes ourselves without any assistance from Jitterbit, and we liked their size and nimbleness.
Dell Boomi was too big for us, and Celigo at that time did not have a self-service model. Every change had to go through them (although that has since changed). We were not in a position to be able to wait for someone to make changes for us given the rate of change within the business.
Read full review Return on Investment CLEO Clarify has helped us take our compliance rating with our biggest customers from around 25% with our ERP integrated solution, up to 98% just by switching to CLEO and being able to onboard new customers effectively within one week where it used to take 30 to 45 days and have multiple errors. We are able to continue to find applications that CLEO is perfectly suited for including eComm and BI data collection. Read full review The time it takes to connect systems has reduced by orders of magnitude. Previously, we would custom-develop connectors between various systems and they would all be managed by different vendors. With Jitterbit speed-to-deploy and the efficiency gained by managing all connections in one dashboard has been the greatest piece of the ROI. Read full review ScreenShots