Great way to integrated Cloud-to-Cloud or Cloud-to-Onprem
April 08, 2019

Great way to integrated Cloud-to-Cloud or Cloud-to-Onprem

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Jitterbit

We use Jitterbit to sync cloud systems to on-premise systems in a bi-directional way. Specifically, we link Salesforce and Great Plains by integrating Sales Orders, Purchase Orders, and inventory transactions. We also use Jitterbit to connect cloud systems -- specifically, our eCommerce site (Magento and Spree Commerce) with Salesforce around Sales Orders, Shipping Confirmations and Inventory.

Pros

  • Easy to connect systems without the use of developers
  • Provides a single management interface for all integrations
  • Highly stable and reliable

Cons

  • Some of the more advanced transformation possibilities aren't exactly clear without a lot of digging. Very basic connections (e.g. map this field to this field) along with basic transformation scripts (e.g. multiply X * Y) are super easy. But I know there are a ton more features and functionality that I feel is somewhat buried in the product
  • The time it takes to connect systems has reduced by orders of magnitude. Previously, we would custom-develop connectors between various systems and they would all be managed by different vendors. With Jitterbit speed-to-deploy and the efficiency gained by managing all connections in one dashboard has been the greatest piece of the ROI.
Jitterbit is completely cloud-based and offers a cleaner way to connect to SOAP API endpoints. SQL Server Integration Services has a larger ecosystem of plugin connectors by third parties (at a cost), but the downside is that you still need to use something like Visual Studio to design the integrations and they are executed on-premise via SQL Agent. Jitterbit also has a cleaner line of customer support vs. the Microsoft model which generally assumes you're working with a VAR. Setup and deployment with Jitterbit are easier and doesn't require as much knowledge of Active Directory / user security / etc.
If Jitterbit offers a connector for the endpoint (and it's constantly adding new connectors) then the integration is super easy and can be implemented at very low cost...possibly by in-house IT resources with no developers/specialists. Jitterbit also offers the ability to connect to more generic web SOAP services and API endpoints -- these connections require a little more technical knowledge, but are also very straightforward to set up. Jitterbit can also expose all of the transform operations as its own API endpoint. So if there's a need to execute one of the Jitterbit operations from a foreign system (web site, mobile app, or other systems) it's really easy to expose it as an API endpoint, essentially offering the ability to host an internal or external facing web service for anything that lives within Jitterbit.

Jitterbit Feature Ratings

Cloud Data Integration
8.6
Pre-built connectors
9
Connector modification
7
Support for real-time and batch integration
9
Data security features
8
Monitoring console
10

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