What users are saying about

CleverTap vs PushEngage

CleverTap
19 Ratings
PushEngage
2 Ratings

CleverTap

19 Ratings
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Score 8.3 out of 100

Based on 19 reviews and ratings

PushEngage

2 Ratings
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Score 8 out of 100

Based on 2 reviews and ratings

Attribute Ratings

  • CleverTap is rated higher in 1 area: Likelihood to Recommend
  • CleverTap and PushEngage are tied in 1 area: Support Rating

Likelihood to Recommend

8.3

CleverTap

83%
9 Ratings
8.0

PushEngage

80%
1 Rating

Usability

CleverTap

N/A
0 Ratings
8.0

PushEngage

80%
1 Rating

Support Rating

10.0

CleverTap

100%
2 Ratings
10.0

PushEngage

100%
1 Rating

Likelihood to Recommend

CleverTap

It is quite suited for all the SMS, emails, and other in-game campaigns, but wherein the delivery rate I personally feel it is less, and it has [a] limitation on 5 pins for the day for 1 user, it should be unlimited.

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Anonymous | TrustRadius Reviewer
Verified User
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PushEngage

It is appropriate to send notifications through rss. It is less appropriate to send urgent notifications, it takes a long time to get the notification to users.

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Anonymous | TrustRadius Reviewer
Verified User
View all 1 answers on this topic

Pros

CleverTap

  • Web Analytics - understanding of how users are navigating on the website
  • Re-engagement - how to engage the users if they drop off from a particular step
  • Funnels - How are users navigating from 3-4 page routes predetermined by the business
  • Forward Flows - How and where are users moving forward on a particular page
  • User Journey - How is a particular user navigating on the website that leads to conversion/ drop off or non-conversion

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Rajat Khatri | TrustRadius Reviewer
Rajat Khatri
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PushEngage

  • Supports sending to many users.
  • Allows the sending of different notifications to two different segments.
  • Allows user segmentation.

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Anonymous | TrustRadius Reviewer
Verified User
View all 1 answers on this topic

Cons

CleverTap

  • Customer service isn't that great [from my experience], most of the time the team is puzzled or will leave the client puzzled.
  • Price is very high with respect to the features available. MAU based pricing with a flawed sense of MAU calculation.
  • The way they calculate MAU is morally wrong. If a customer opens my email that I am sending via AWS, and they don't even come on my app, how can you consider them as active user?

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Anonymous | TrustRadius Reviewer
Verified User
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PushEngage

  • Notifications take a long time to reach users.
  • The platform interface could improve.

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Anonymous | TrustRadius Reviewer
Verified User
View all 1 answers on this topic

Pricing Details

CleverTap

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$0

Starting Price

—

CleverTap Editions & Modules

—
Additional Pricing Details
—

PushEngage

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$0.00/Month

Starting Price

$0 2,500 subscribers

PushEngage Editions & Modules

Edition
Forever Free Plan$0.001
Business Plan$29.00/Month2
Premium Plan$59.00/Month3
Enterprise PlanContact Us for Quote4
  1. 2,500 subscribers
  2. Up To 5,000 Subscribers
  3. Up To 10,000 Subscribers
  4. Up To Unlimited Subscribers
Additional Pricing Details
—

Usability

CleverTap

No score
No answers yet
No answers on this topic

PushEngage

PushEngage 8.0
Based on 1 answer
The platform and analytics are slightly confusing.

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Anonymous | TrustRadius Reviewer
Verified User
View all 1 answers on this topic

Support Rating

CleverTap

CleverTap 10.0
Based on 2 answers
For their expertise and timely resolution to our issues.

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Anonymous | TrustRadius Reviewer
Verified User
View all 2 answers on this topic

PushEngage

PushEngage 10.0
Based on 1 answer
The support was efficient and fast to resolve doubts.

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Anonymous | TrustRadius Reviewer
Verified User
View all 1 answers on this topic

Alternatives Considered

CleverTap

Mixpanel was costly and had a lot of data discrepancies. No advanced feature for email tracking, which adds to the need for other tools for more detailed marketing campaigns. A tool like Mixpanel comes packed with features that sometimes are harder to discover. It's very easy to get sucked into one part of its toolset and not be aware of other tools which may be very useful.

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Vishal Pamnani | TrustRadius Reviewer
Vishal Pamnani
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PushEngage

No answers on this topic

Return on Investment

CleverTap

  • Our additional revenues from additional in-site promotions during a festive sales jumped 40% after using Clevertap pop-ups that targeted people at the product & category level.

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Anonymous | TrustRadius Reviewer
Verified User
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PushEngage

  • Due to the time it takes for notifications to arrive, the opportunity is lost in some publications we do.
  • With the notifications we have been able to reach more users.

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Anonymous | TrustRadius Reviewer
Verified User
View all 1 answers on this topic

Screenshots

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