What users are saying about
19 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.3 out of 100
Based on 19 reviews and ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 2 reviews and ratings
Attribute Ratings
- CleverTap is rated higher in 1 area: Likelihood to Recommend
- CleverTap and PushEngage are tied in 1 area: Support Rating
Likelihood to Recommend
8.3
CleverTap
83%
9 Ratings
8.0
PushEngage
80%
1 Rating
Usability
CleverTap
N/A
0 Ratings
8.0
PushEngage
80%
1 Rating
Support Rating
10.0
CleverTap
100%
2 Ratings
10.0
PushEngage
100%
1 Rating
Likelihood to Recommend
CleverTap
It is quite suited for all the SMS, emails, and other in-game campaigns, but wherein the delivery rate I personally feel it is less, and it has [a] limitation on 5 pins for the day for 1 user, it should be unlimited.

Verified User
Manager in Customer Service
Consumer Services Company, 51-200 employeesPushEngage
It is appropriate to send notifications through rss. It is less appropriate to send urgent notifications, it takes a long time to get the notification to users.

Verified User
Engineer in Engineering
Broadcast Media Company, 11-50 employeesPros
CleverTap
- Web Analytics - understanding of how users are navigating on the website
- Re-engagement - how to engage the users if they drop off from a particular step
- Funnels - How are users navigating from 3-4 page routes predetermined by the business
- Forward Flows - How and where are users moving forward on a particular page
- User Journey - How is a particular user navigating on the website that leads to conversion/ drop off or non-conversion
Head - Business Intelligence & Analytics
ProptigerReal Estate, 1001-5000 employees
PushEngage
- Supports sending to many users.
- Allows the sending of different notifications to two different segments.
- Allows user segmentation.

Verified User
Engineer in Engineering
Broadcast Media Company, 11-50 employeesCons
CleverTap
- Customer service isn't that great [from my experience], most of the time the team is puzzled or will leave the client puzzled.
- Price is very high with respect to the features available. MAU based pricing with a flawed sense of MAU calculation.
- The way they calculate MAU is morally wrong. If a customer opens my email that I am sending via AWS, and they don't even come on my app, how can you consider them as active user?

Verified User
Manager in Marketing
Automotive Company, 51-200 employeesPushEngage
- Notifications take a long time to reach users.
- The platform interface could improve.

Verified User
Engineer in Engineering
Broadcast Media Company, 11-50 employeesPricing Details
CleverTap
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$0
Starting Price
—CleverTap Editions & Modules
—
Additional Pricing Details
—PushEngage
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$0.00/Month
Starting Price
$0 2,500 subscribers
PushEngage Editions & Modules
Edition
Forever Free Plan | $0.001 |
---|---|
Business Plan | $29.00/Month2 |
Premium Plan | $59.00/Month3 |
Enterprise Plan | Contact Us for Quote4 |
- 2,500 subscribers
- Up To 5,000 Subscribers
- Up To 10,000 Subscribers
- Up To Unlimited Subscribers
Additional Pricing Details
—Usability
CleverTap
No score
No answers yet
No answers on this topic
PushEngage
PushEngage 8.0
Based on 1 answer
The platform and analytics are slightly confusing.

Verified User
Engineer in Engineering
Broadcast Media Company, 11-50 employeesSupport Rating
CleverTap
CleverTap 10.0
Based on 2 answers
For their expertise and timely resolution to our issues.

Verified User
Vice-President in Marketing
Internet Company, 51-200 employeesPushEngage
PushEngage 10.0
Based on 1 answer
The support was efficient and fast to resolve doubts.

Verified User
Engineer in Engineering
Broadcast Media Company, 11-50 employeesAlternatives Considered
CleverTap
Mixpanel was costly and had a lot of data discrepancies. No advanced feature for email tracking, which adds to the need for other tools for more detailed marketing campaigns. A tool like Mixpanel comes packed with features that sometimes are harder to discover. It's very easy to get sucked into one part of its toolset and not be aware of other tools which may be very useful.
Senior Software Quality Assurance Analyst
Ulink Agritech (AgroStar)Computer Software, 1001-5000 employees
PushEngage
No answers on this topic
Return on Investment
CleverTap
- Our additional revenues from additional in-site promotions during a festive sales jumped 40% after using Clevertap pop-ups that targeted people at the product & category level.

Verified User
Team Lead in Other
Computer Software Company, 11-50 employeesPushEngage
- Due to the time it takes for notifications to arrive, the opportunity is lost in some publications we do.
- With the notifications we have been able to reach more users.

Verified User
Engineer in Engineering
Broadcast Media Company, 11-50 employees