Go with it if you want to drive retention & enagagement
December 29, 2021

Go with it if you want to drive retention & enagagement

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with CleverTap

To mostly send PNs, IGPs, and engagement campaigns, the only problem I personally feel is that the ability to upload and download the data it takes too much time, it should have a shortcut or quick upload feature to the data and a status bar which shows the percentage of the data being uploaded.
  • Sends PNs
  • Shows IGPs
  • Downloadable data
  • SMS [campaigns]
  • Email [campaigns]
  • A monthly or weekly check in from CSM would boost the productivity.
  • An automated data reports to be sent via emails.
  • A KT on new features realize in details.
  • PNs
  • IGPs
  • SMS [campaign]
  • Email [campaign]
  • Increased engagement
  • Increased reach
Mo Engage is cost-effective, charges less price and delivery is awesome, also that is quite [a] user friendly compared to the current clever tap UI and UX.

Do you think CleverTap delivers good value for the price?

Yes

Are you happy with CleverTap's feature set?

Yes

Did CleverTap live up to sales and marketing promises?

No

Did implementation of CleverTap go as expected?

No

Would you buy CleverTap again?

Yes

It is quite suited for all the SMS, emails, and other in-game campaigns, but wherein the delivery rate I personally feel it is less, and it has [a] limitation on 5 pins for the day for 1 user, it should be unlimited.