TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CleverTap

    Score7.8 out of 10
    Mid-Size Companies (51-1,000 employees)
    CleverTap is a mobile marketing solution that helps marketers create differentiated customer engagement strategies that are designed to drive growth. The vendor’s value proposition is that thousands of brands continue to build valuable relationships with their customers using CleverTap’s Intelligent Mobile Marketing Platform, which provides actionable, real-time insights for building amazing customer experiences. According to the vendor, key features and…N/A

    Truepush

    Score10 out of 10
    N/ATruePush is forever-free push notification company for both web and mobile. Bloggers, Marketer, App owners & developers from varied industries including Media houses and E-Commerce websites are sending millions of notifications every day. TruePush has advanced features like segmentation (pre-defined and custom segments), and triggers & templates that make it a user-friendly tool.N/A
    Pricing
    CleverTapTruepush
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CleverTapTruepush
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalOptional
    Additional Details—It's a Free-Forever Push Notifications Service
    More Pricing Information
    Community Pulse
    CleverTapTruepush
    Considered Both Products
    CleverTap
    No answer on this topic
    Truepush
    No answer on this topic
    Key User Insights
    Would buy again
    67%
    Would buy again
    4 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    6 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    40%
    Implementation went as expected
    2 Answers
    No answers on this topic
    Best Alternatives
    CleverTapTruepush
    Small Businesses
    EZ Texting
    Score9.1 out of 10
    No answers on this topic
    Medium-sized Companies
    EZ Texting
    Score9.1 out of 10
    No answers on this topic
    Enterprises
    Airship
    Score9.1 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CleverTapTruepush
    Likelihood to Recommend
    7.7
    (9 ratings)
    10.0
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    CleverTapTruepush
    Likelihood to Recommend
    CleverTap
    It is quite suited for all the SMS, emails, and other in-game campaigns, but wherein the delivery rate I personally feel it is less, and it has [a] limitation on 5 pins for the day for 1 user, it should be unlimited.
    Incentivized
    Read full review
    Truepush
    Truepush is excellent for providing push notification to users and increasing user engagement.
    Read full review
    Pros
    CleverTap
    • User communication: it provides a single dashboard to help us reach out to our users via email, push, web push, SMS, in-app and now even WhatsApp. Not just that, we can set up various types of targeting, such as one-time, recurring, date/time based, etc.
    • Analytics: it offers various views and cuts to analyze the user data, be it in the form of trends, funnels, recency-frequency, user cohorts and segments, etc.
    • Tracking: it helps us track the impact of various paid and organic marketing channels, through which we can adjust spends and focus on the channels that make an impact.
    Incentivized
    Read full review
    Truepush
    • Easy Integration
    • Easy to Use Dashboard
    • Free
    Read full review
    Cons
    CleverTap
    • Customer service isn't that great [from my experience], most of the time the team is puzzled or will leave the client puzzled.
    • Price is very high with respect to the features available. MAU based pricing with a flawed sense of MAU calculation.
    • The way they calculate MAU is morally wrong. If a customer opens my email that I am sending via AWS, and they don't even come on my app, how can you consider them as active user?
    Incentivized
    Read full review
    Truepush
    • Nothing as of now
    Read full review
    Support Rating
    CleverTap
    For their expertise and timely resolution to our issues.
    Incentivized
    Read full review
    Truepush
    There customer support is excellent and they are always available on whatsapp / chat / email / phone.
    Read full review
    Alternatives Considered
    CleverTap
    Edit: Clevertap added attribution tools to its features, making it possible to track your user acquisition sources. CleverTap is as complete as Localytics. It provides us good segmentation, analysis and engagement tools for a good competitive price. T̶h̶e̶ ̶o̶n̶l̶y̶ ̶d̶o̶w̶n̶s̶i̶d̶e̶ ̶i̶s̶ ̶t̶h̶a̶t̶ ̶C̶l̶e̶v̶e̶r̶t̶a̶p̶ ̶d̶o̶e̶s̶ ̶n̶o̶t̶ ̶h̶a̶v̶e̶ ̶a̶t̶t̶r̶i̶b̶u̶t̶i̶o̶n̶ ̶t̶o̶o̶l̶s̶,̶ ̶w̶h̶i̶l̶e̶ ̶L̶o̶c̶a̶l̶y̶t̶i̶c̶s̶ ̶d̶o̶e̶s̶. One other major advantage of Clevertap is its customer service. They are always standing by to promptly respond to any question you might have regarding its usability or its development. This kind of careful attention is really appreciated.
    Incentivized
    Read full review
    Truepush
    I had more than 100k subscribers on my blog with another company but their paid plans were too expensive for a blog like mine. It has a very large audience base and most of the audience is from India. So I searched for various alternatives (at that time i think Truepush was not launched) and find some good one which had comparatively cheaper plan with good service but within a year my subscriber base grown to 5 times of what it was with a previous company. That plan too become very expensive as the earning was not same every month due to changes in google algorithms and various other reasons. However it was very important to help students so I started searching for other alternatives. After trying many push providers, I was not happy with any of them. Then I ended my search when I found Truepush. After testing, checking their easy to use dashboard, analytics, push delivery and other functions, it took me just 10 minutes to decide that I was moving my Job Alert blog to Truepush. However there were definitely some doubts and some fears too as I had approximately 500k subscribers at that time. After chatting with Ravi (Co Founder Truepush) I felt confident and moved my blog. Now after two months of use, I can definitely say that I made the right decision as I never had any issue. The team at Truepush is always available to help me if I have any doubt. Thanks a lot to the team at Truepush for providing such an amazing product.
    Read full review
    Return on Investment
    CleverTap
    • Our additional revenues from additional in-site promotions during a festive sales jumped 40% after using Clevertap pop-ups that targeted people at the product & category level.
    Incentivized
    Read full review
    Truepush
    • It's free
    • Easy integration
    Read full review
    ScreenShots

    CleverTap Screenshots

    Screenshot of CleverTap Mobile App DashboardScreenshot of CleverTap HomepageScreenshot of CleverTap Cohort AnalysisScreenshot of CleverTap Create New Push NotificationsScreenshot of CleverTap Create SegmentsScreenshot of CleverTap Segmentation Reports