Click2Magic vs. Ruby Virtual Receptionist Services

Click2Magic

Ruby Virtual Receptionist Services

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Click2Magic	Score 8.9 out of 10	N/A	Click2Magic helps businesses of all forms and sizes engage their website visitors with its live chat facility. Not just only live chat, but it also allows business owners to assess qualified leads and helps them convert into the potential customer base. This real-time customer engaging software lets users know the behavior, purchasing patterns, expectations, and needs of the customer, making you work on what they want. Click2Magic can be integrated across the websites of web and mobile apps as a…	$18 per month
Ruby	Score 10.0 out of 10	N/A	Ruby, or Ruby Receptionists headquartered in Portland, boasts supporting more than 10,000 businesses with live virtual receptionists and 24/7 available chat services. Users set their preferences to have Ruby answer the phone part-time, full-time, or after hours, and Ruby deploys personalized company greetings to custom call handling instructions.	$129 per month

Pricing

Click2Magic

Ruby Virtual Receptionist Services

Editions & Modules

ADD-ON: $18
per month
PROFESSIONAL: $39
Per Seat/Month, Billed Annually.
ENTERPRISE: $69
Per Seat/Month, Billed Annually.

Chat Ruby 10: $129
monthly
Chat Ruby 30: $299
monthly
Call Ruby 100: $319
monthly
Chat Ruby 50: $469
monthly
Call Ruby 200: $599
monthly
Call Ruby 350: $999
monthly
Call Ruby 500: $1,399
monthly

Offerings

Pricing Offerings
Click2Magic	Ruby
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

$39 Per Seat/Month, Billed Annually.

Optional

Additional Details

—

Bundled Chat Ruby 10 Your Call Ruby Plan + Up to 10 Chats for $99 Bundled Chat Ruby 30 Your Call Ruby Plan + Up to 30 Chats for $249 Bundled Chat Ruby 50 Your Call Ruby Plan + Up to 50 Chats for $399

More Pricing Information

Community Pulse
	Click2Magic	Ruby Virtual Receptionist Services
Top Pros	Pro Real time communication Pro Website visitors Pro Lead generation	No answers on this topic
Top Cons	Minus Useful features	Minus Hold times Minus Better training

Best Alternatives
	Click2Magic	Ruby Virtual Receptionist Services
Small Businesses	Gist Score 9.6 out of 10	Smith.ai Live Website Chat Score 9.0 out of 10
Medium-sized Companies	Genesys DX (discontinued) Score 10.0 out of 10	No answers on this topic
Enterprises	Genesys DX (discontinued) Score 10.0 out of 10	No answers on this topic
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Click2Magic	Ruby Virtual Receptionist Services
Likelihood to Recommend	9.7 (5 ratings)	5.0 (1 ratings)

User Testimonials
	Click2Magic	Ruby Virtual Receptionist Services
Likelihood to Recommend	Tvisha Systems Pvt Ltd It is best suited for sales, marketplaces, and customer support. Savitri Nayani Digital Marketing Executive Read full review	Ruby Receptionists, Inc Ruby Virtual Receptionist Services is well suited for a business that needs call screening and message-taking services. The service is expensive but if the user is willing to put a lot of time and effort into planning and scriptwriting, as well as call handling instructions, it may work well. Also, if there is not much information that must be captured by the receptionist, I feel this may be a better fit. Incentivized JR Julliana Reyes Partner and Attorney Read full review
Pros	Tvisha Systems Pvt Ltd Personalized conversations CRM integration Powerful archives Maanav Raj Digital Marketing Executive Read full review	Ruby Receptionists, Inc Call-out request "personal assistant services." Ruby Receptionist app. Incentivized JR Julliana Reyes Partner and Attorney Read full review
Cons	Tvisha Systems Pvt Ltd This live chat app is easy to use and implement. No complexity! Sai Pratyush Software Developer Read full review	Ruby Receptionists, Inc Clarity in billing. Shortened hold times. Less transfer time from call to receptionist (between English and Spanish). Better training of receptionists to prevent certain things from being said to clients - decreases client confidence. Incentivized JR Julliana Reyes Partner and Attorney Read full review
Alternatives Considered	Tvisha Systems Pvt Ltd This free live chat app has all the essential features we required for our organization. And the tool we have selected previously has only basic features in the free plan and we need to pay for premium features and the paid plan has some features that we do not want. So, we tried Click2magic for 14 days and we are happy with the features. So, we are continuing with this live chat software. Shaik Imran Search Engine Optimization Analyst Read full review	Ruby Receptionists, Inc We switched over from Answer First to Ruby Receptionist because we wanted a more full-service answering service. We wanted to be able to call out using our business number as well as text in and out. We also really liked the "call-out request" feature as it freed up our time and allowed Ruby to handle minor client communications, etc. Incentivized JR Julliana Reyes Partner and Attorney Read full review
Return on Investment	Tvisha Systems Pvt Ltd Through Click2Magic we got more number of leads it helped our company to understand the query's of the customer through live chat support Ramya jamanjyothi Digital Marketing Intern Read full review	Ruby Receptionists, Inc Increased efficiency. NEGATIVE ROI. Incentivized JR Julliana Reyes Partner and Attorney Read full review
ScreenShots	Click2Magic Screenshots