Click2Magic vs. Tidio

Click2Magic

9 Reviews and Ratings

Tidio

16 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Click2Magic	Score7.8 out of 10	N/A	Click2Magic helps businesses of all forms and sizes engage their website visitors with its live chat facility. Not just only live chat, but it also allows business owners to assess qualified leads and helps them convert into the potential customer base. This real-time customer engaging software lets users know the behavior, purchasing patterns, expectations, and needs of the customer, making you work on what they want. Click2Magic can be integrated across the websites of web and mobile apps as a…	$18 per month
Tidio	Score9.6 out of 10	N/A	Tidio is a live chat app powered by a chatbot and that comes with mailing features.	$0 per month

Pricing

Click2Magic

Tidio

ADD-ON: $18
per month
PROFESSIONAL: $39
Per Seat/Month, Billed Annually.
ENTERPRISE: $69
Per Seat/Month, Billed Annually.

Free: $0
life time
Starter: $29
per month
Growth: $59
per month
Plus: $749
per month
Premium: $2999
per month

Pricing Offerings
Click2Magic	Tidio
Free Trial
Yes	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	No

$39 Per Seat/Month, Billed Annually.

No setup fee

—

All plans come with a 7-day free trial, no credit card required. Additional addons and upgrades available.

Community Pulse
Key User Insights
	Click2Magic	Tidio
Considered Both Products	Tvisha Systems Pvt Ltd No answer on this topic	Tidio No answer on this topic
	Would buy again
	100% Would buy again 5 Answers	No answers on this topic
	Delivers good value for the price
	100% Delivers good value for the price 5 Answers	No answers on this topic
	Happy with the feature set
	100% Happy with the feature set 5 Answers	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
100% Implementation went as expected 5 Answers	No answers on this topic

Best Alternatives
	Click2Magic	Tidio
Small Businesses	Olark Score10 out of 10	Fin Score8.8 out of 10
Medium-sized Companies	Zoho SalesIQ Score9.7 out of 10	Fin Score8.8 out of 10
Enterprises	Genesys DX (discontinued) Score10 out of 10	Sprinklr Service Score7.9 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Click2Magic	Tidio
Likelihood to Recommend	9.7 (5 ratings)	9.0 (2 ratings)

User Testimonials
	Click2Magic	Tidio
Likelihood to Recommend	Tvisha Systems Pvt Ltd It is best suited for sales, marketplaces, and customer support. Savitri Nayani Digital Marketing Executive Read full review	Tidio Tidio is well suited for businesses who want to chat with their site visitors in real time. The interface is simple and intuitive, and the user experience on the visitor side is great as well. Perfect for installing on a marketing site, proprietary portal, and more. Can set up an after hours bot to help triage requests from clients and prospective clients when you are back in office. Incentivized Taylor Hicks Creative Strategist Read full review
Pros	Tvisha Systems Pvt Ltd Personalized conversations CRM integration Powerful archives Maanav Raj Digital Marketing Executive Read full review	Tidio Very intuitive interface and management. Scalable plans that don't require me to purchase features I don't need. Super simple chat bot administration. Incentivized Jonathan Rockett Sales, Marketing & Business Development Read full review
Cons	Tvisha Systems Pvt Ltd This live chat app is easy to use and implement. No complexity! Sai Pratyush Software Developer Read full review	Tidio Unable to ban visitors by site referrer (spam sites) Chatbot conditional logic could be a bit simpler/cleaner Occasional issues with the desktop app (in browser never gives us trouble though) Incentivized Taylor Hicks Creative Strategist Read full review
Alternatives Considered	Tvisha Systems Pvt Ltd This free live chat app has all the essential features we required for our organization. And the tool we have selected previously has only basic features in the free plan and we need to pay for premium features and the paid plan has some features that we do not want. So, we tried Click2magic for 14 days and we are happy with the features. So, we are continuing with this live chat software. Shaik Imran Search Engine Optimization Analyst Read full review	Tidio Incentivized Jonathan Rockett Sales, Marketing & Business Development Read full review
Return on Investment	Tvisha Systems Pvt Ltd Through Click2Magic we got more number of leads it helped our company to understand the query's of the customer through live chat support Ramya jamanjyothi Digital Marketing Intern Read full review	Tidio Helped us get new deals from site visitors Helped us get renewals from current clients Incentivized Taylor Hicks Creative Strategist Read full review
ScreenShots	Click2Magic Screenshots	Tidio Screenshots