What users are saying about
13 Ratings
2 Ratings
13 Ratings
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Score 8.5 out of 100
2 Ratings
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Score 8 out of 100

Likelihood to Recommend

ClickDesk

It was well suited for quick chats. Sometimes a topic over chat can be too complicated and requires a phone call which ClickDesk gives an option for a phone call. It is too specific and limited to conversations. The reason we moved away from this to Microsoft Teams is because Teams is a more all in one solution. It can do chat, phone calls as well as webinars and screen sharing.
Anonymous | TrustRadius Reviewer

RumbleTalk

I will recommend this software for those ones who create their own website or the business and also for the medium and small enterprise company. Because it [costs less] and contain all the required feature to make your website effective and powerful. It has features like chat/messaging, website visitor tracking, widgets etc.
vishal chaudhary | TrustRadius Reviewer

Pros

ClickDesk

  • ClickDesk allows account managers to interact with leads and customers, as they are searching and researching on our website and in our e-commerce store.
  • It is compiled of amazing features of the live call, online engagement, communication, and interaction with users or clients on a very professional level.
  • I can easily contact any customer or client easily by just contacting them on the platform which automatically connects to the representative of the relevant area.
Paul Christophle | TrustRadius Reviewer

RumbleTalk

  • It is HTML5 based, easy to integrate
  • Fast chat room then the other product
  • We can integrate other applications in your website. It just requires tool or plugins
vishal chaudhary | TrustRadius Reviewer

Cons

ClickDesk

  • They don't have a cell phone app for iOS yet.
  • They could make it work with Slack.
Akram Hasan Sharkar | TrustRadius Reviewer

RumbleTalk

  • It doesn't have any free trial required to purchase the tools
  • Working only in web browsers
  • It mostly used by the medium and small enterprises/industry
vishal chaudhary | TrustRadius Reviewer

Alternatives Considered

ClickDesk

The overall benefits provided by ClickDesk are very good. We started our journey with ClickDesk by understanding the pricing variation. We choose ClickDesk to continue to find if it is ideal for our business and finally discovered that it's our right choice to continue. The other services (after a comparison) are quite good, but we love sticking with ClickDesk.
Sazzad Hossain Sharkar | TrustRadius Reviewer

RumbleTalk

In a market, there are other products that are also a good mark for the chat option but rumbleTalk comes first because we can use powerful features to make our website different and unique. It contains all the plugins that are required to make a good website for the clients. We can create training options like video, live chat online option, documentation etc.
vishal chaudhary | TrustRadius Reviewer

Return on Investment

ClickDesk

  • We only see positive impact. We use the free version and it is the best option we found in the market (considering our website traffic).
  • It is in the cloud! So, no hosting costs at all! The only need is a stable Internet connection for the agents.
Anonymous | TrustRadius Reviewer

RumbleTalk

  • Positive : Live chat option, Online forums, Moderation, email management
  • Less expensive anyone can use who want to create there own website and also for the clients
  • negatives are new plugins are not able to connect to the website, HTML5 is unable to connect them
vishal chaudhary | TrustRadius Reviewer

Pricing Details

ClickDesk

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

RumbleTalk

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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