What users are saying about
33 Ratings
2 Ratings
33 Ratings
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Score 3.8 out of 100
2 Ratings
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Score 9 out of 100

Likelihood to Recommend

ClickDimensions

ClickDimensions is great for SMB companies looking for an easy to use, robust platform especially in situations where there are only a few people within the Marketing Department.
Emily Olson | TrustRadius Reviewer

UniSender

I use it for sending promos and to present new products to existing and new customers. I'd say it's best for fields such as marketing, cosmetics, online courses, forums, meetings, and other types of businesses. Actually, any type of business can use such software to keep in touch with its' audience.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

ClickDimensions
4.0
UniSender
10.0
WYSIWYG email editor
ClickDimensions
5.3
UniSender
10.0
Dynamic content
ClickDimensions
4.0
UniSender
10.0
Ability to test dynamic content
ClickDimensions
2.4
UniSender
10.0
Landing pages
ClickDimensions
2.0
UniSender
A/B testing
ClickDimensions
4.1
UniSender
10.0
Mobile optimization
ClickDimensions
2.7
UniSender
10.0
Email deliverability reporting
ClickDimensions
3.8
UniSender
10.0
List management
ClickDimensions
5.5
UniSender
10.0
Triggered drip sequences
ClickDimensions
6.1
UniSender
10.0

Lead Management

ClickDimensions
4.5
UniSender
Lead nurturing
ClickDimensions
6.0
UniSender
Lead scoring and grading
ClickDimensions
4.9
UniSender
Data quality management
ClickDimensions
3.1
UniSender
Automated sales alerts and tasks
ClickDimensions
4.0
UniSender

Campaign Management

ClickDimensions
2.5
UniSender
Calendaring
ClickDimensions
4.0
UniSender
Event/webinar marketing
ClickDimensions
1.0
UniSender

Social Media Marketing

ClickDimensions
5.5
UniSender
Social sharing and campaigns
ClickDimensions
8.0
UniSender
Social profile integration
ClickDimensions
3.1
UniSender

Reporting & Analytics

ClickDimensions
2.6
UniSender
10.0
Dashboards
ClickDimensions
2.0
UniSender
10.0
Standard reports
ClickDimensions
2.0
UniSender
10.0
Custom reports
ClickDimensions
3.8
UniSender

Platform & Infrastructure

ClickDimensions
4.6
UniSender
API
ClickDimensions
1.0
UniSender
Role-based workflow & approvals
ClickDimensions
1.0
UniSender
Customizability
ClickDimensions
3.1
UniSender
Integration with Salesforce.com
ClickDimensions
7.0
UniSender
Integration with Microsoft Dynamics CRM
ClickDimensions
7.3
UniSender
Integration with SugarCRM
ClickDimensions
8.0
UniSender

Pros

ClickDimensions

  • The nurture campaign builder was great. Easy to use and to follow along with.
  • The drop and drag editor was easy to use and you could start using it with no training.
  • I always like when a service offers a certification for their product. ClickDimensions training was easy to follow, gave good content/tips/tricks and really helped me learn the platform.
Neville Wiles | TrustRadius Reviewer

UniSender

  • cloud based
  • many features
  • cheap
  • easy
Anonymous | TrustRadius Reviewer

Cons

ClickDimensions

  • Creating lists based on customer email behaviour was technically possible, but in practise nearly impossible
  • Managing customer preferences and subscriptions felt extremely convoluted
  • Interfaces generally not intuitive
  • Reporting was not in the class of competitors
  • Deliverability - seems like in onboarding basic things weren't checked off. We really needed a platform expert to implement.
Anonymous | TrustRadius Reviewer

UniSender

  • didn't notice cons
Anonymous | TrustRadius Reviewer

Likelihood to Renew

ClickDimensions

ClickDimensions 9.0
Based on 1 answer
I see no reason for us to deprecate use at this point. It is important for us as a business to maintain our partnership with them and keep on the pulse of leading technology. ClickDimensions is a marketplace leader for the world of marketing automation, and in coordination with CRM, it's all the more relevant.
Anonymous | TrustRadius Reviewer

UniSender

No score
No answers yet
No answers on this topic

Usability

ClickDimensions

ClickDimensions 5.0
Based on 3 answers
I want to stay neutral. It's not that this product doesn't have appealing features or capabilities, it's that they aren't consistent and stable. So you lose data or your data is not accurate. Or some connection fails and the workflow doesn't trigger as it is supposed to, or the visits or clicks or other metrics contain bad data one month, then the next they're back to normal. This company needs to focus on getting their core product right and not on new features.
Karen Chamberlain | TrustRadius Reviewer

UniSender

No score
No answers yet
No answers on this topic

Support Rating

ClickDimensions

ClickDimensions 1.0
Based on 4 answers
You submit a ticket and they will always come back asking for more information. So the next time you try to be proactive and add that information to the original ticket, but then they come back and ask for something else. It gets to the point where you have to believe it is a stall tactic. You ask for more detail into their processes and you get the runaround. 9 times out of ten they will point the finger at Dynamics 365 as the culprit. It is like pulling teeth to get to Tier 2 support and then the questions start all over again, even if you send screenshots.
Karen Chamberlain | TrustRadius Reviewer

UniSender

No score
No answers yet
No answers on this topic

Alternatives Considered

ClickDimensions

Clickdimensions is severely impeded by its integration into Dynamics CRM. Consequently it lacks the Intuitiveness of HubSpot, and the straightforward usability of MailChimp. It is a perfect system if you want to exist entirely within Dynamics, but it requires a high degree of expertise in Dynamics to get maximum value out of it. We're currently migrating to HubSpot, and while the initial integration is proving challenging, I already sense we will be able to deliver a lot more of our marketing goals much more easily, and see an ROI.
Chris Thorne | TrustRadius Reviewer

UniSender

Unisender is cheaper than other softwares like this. It starts at $12 per month for everything. It has more features. The UX is less complex, responsive. It's cloud based, I can access Unisender from any device, anywhere. Overally I like it more than Mailchimp. Unisender's tech support is rapid - they help you right away.
Anonymous | TrustRadius Reviewer

Return on Investment

ClickDimensions

  • Tracking Email Engagement by customer is much easier. Real Time Stats/Email Engagement Report already built in.
  • Lead scoring helps develop more qualified leads.
Emily Olson | TrustRadius Reviewer

UniSender

  • Return of investment
  • New customers
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

ClickDimensions

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

UniSender

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$0

Rating Summary

Likelihood to Recommend

ClickDimensions
2.3
UniSender
10.0

Likelihood to Renew

ClickDimensions
9.0
UniSender

Usability

ClickDimensions
5.0
UniSender

Support Rating

ClickDimensions
1.0
UniSender

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