What users are saying about
5 Ratings
8 Ratings
5 Ratings
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Score 8.1 out of 100
8 Ratings
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Score 9 out of 100

Likelihood to Recommend

ClickSend

ClickSend supports live chats, where instant messaging is done for both formal or informal discussions. Besides, proper management of tasks, from the simplified ones to the complex ones, and every player is well assigned. The option of bar code in this application ensures there is the automation of many tasks and reduces paperwork.
Lamark Lingo | TrustRadius Reviewer

WompMobile

At first look we were not sure if WompMobile was well suited for E-Commerce because they had very few examples of E-Commerce sites within their portfolio. We spoke with the team at WompMobile and those concerns were tossed right out the window. I can't think of any scenario where WompMobile would not be able to provide the right mobile solution.
Nicholas Scilingo | TrustRadius Reviewer

Pros

ClickSend

  • You can add list of users just by uploading numbers CSV or by uploading detailed CSV.
  • You can generate quick campaigns just like in email, save templates with URLs, send immediately, or schedule for a certain date and hour. They have analytics, shared, and private numbers. I like that it is super straightforward.
  • You can make automated campaings that will be sent every time a new user joins a list. This you can do with 3rd-party integrations such as your own app or Zapier since ClickSend already has this integration.
  • Super cheap and it's what I like most. You pay for SMS in bulk with really competitive prices. Most SMS companies want to charge by the number of users, and when you have 32,000 active users or +130,000 users it just becomes expensive so ClickSend is the SMS solution.
  • In general, using ClickSend is quick and the learning curve for new users is flat since it's almost the same as an email marketing tool just for SMS and compressed.
Ramón Carmona Medina | TrustRadius Reviewer

WompMobile

  • Delivery. On time delivery of design and updates.
  • Access. Whenever we have a question or need something communication is immediate.
  • Best practices. Our speed and SEO scores are outstanding. When Google changes algorithms our mobile site is already prepped for it.
  • Maintenance. If assets pulled from our main site create problems on mobile we are informed right away.
  • Improvements. WompMobile regularly investigates and offers improvements to functionality as the mobile space develops.
Jocelyn Altman | TrustRadius Reviewer

Cons

ClickSend

  • Cost
  • Better learning and onboarding experience
  • A better crm that works with it.
Moses Thien | TrustRadius Reviewer

WompMobile

  • Support Options. We struggled a bit with not having a 24x7 support option from WompMobile. Even though we haven't had to use it, and a global company like us would feel better with a 24x7 support option. We even expected to pay more to have that comfort for "just in case" scenarios. However, their speed in responding to your production issue has been phenomenal, and it makes you wonder if the current model is way better than a 24x7 support option where they might have to hire less costly labor who would take longer to resolve your issue.
  • Test Environment. We struggled not having our test environment connected to their test environment. They have a test environment where they show you the changes, but it's not accessible through your test environment. It's a different concept.
  • Reporting. WompMobile doesn't have a portal or dashboard for customers to see the hits and performance metrics of their site.
Tien Le | TrustRadius Reviewer

Likelihood to Renew

ClickSend

No score
No answers yet
No answers on this topic

WompMobile

WompMobile 9.1
Based on 1 answer
Great solution and development team
Michael Jensen | TrustRadius Reviewer

Support Rating

ClickSend

ClickSend 8.0
Based on 1 answer
In general, support is good. Actually they usually write to you about things like when you upload your first contacts, send your first campaign, or when you forget to put the opt-out option. Of course, they are automated emails but it happens that if you reply to one of them a real support agent will attend to your case. If you have any doubt you can write directly to support by email. I'm not sure if they are using Zendesk or any other kind of program but they usually answer in less than 2 hours. Still, the option of an actual real-time chat is missing.
Ramón Carmona Medina | TrustRadius Reviewer

WompMobile

WompMobile 9.1
Based on 1 answer
Great development support
Michael Jensen | TrustRadius Reviewer

Alternatives Considered

ClickSend

The starting price of ClickSend is significantly low, and one is not bailed, instead, they pay for what they use. ClickSend works in almost all devices, from Apple products, Windows, and even Android devices. The existence of intelligent mail support is another driver that makes ClickSend more advanced and reputable, as it tracks the minds of audiences and even employees.
Lamark Lingo | TrustRadius Reviewer

WompMobile

I have no basis of comparison. I stumbled upon WompMobile from a mention by This American Life (I think), and worked it out with them. Looked no further
Paul Thompson | TrustRadius Reviewer

Return on Investment

ClickSend

  • It increase speed to lead
  • it increase response rate
  • gives a positive increase in sales ROI
Moses Thien | TrustRadius Reviewer

WompMobile

  • Our mobile site was pretty basic, but once WompMobile changed the site, we saw increased results across our site. Our site runs smoother than before, leading to more positive customer experiences.
  • The site runs faster as well, allowing our customers to shop longer and quicker.
Andrew Baumann | TrustRadius Reviewer

Screenshots

Pricing Details

ClickSend

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

ClickSend Editions & Modules

Edition
SMS$0.01771
Email$0.00562
  1. Per text for at least 2,000 texts
  2. Per email for at least 25,000 emails
Additional Pricing Details

WompMobile

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

WompMobile Editions & Modules

Additional Pricing Details
Mobile website development consists of a one-time development fee and an ongoing monthly service fee. Prices vary depending on the size and scope of the project, website, technology, traffic and other factors.

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