ClickUp
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Top Rated
508 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.7 out of 100
Based on 508 reviews and ratings
1 Rating
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 10 out of 100
Based on 1 reviews and ratings
Feature Set Ratings
Project Management
8.0
ClickUp
80%
KROCK
Feature Set Not Supported
N/A
ClickUp ranks higher in 12/12 features
ClickUp ranks higher in 12/12 features
Task Management
9.2
92%
188 Ratings
N/A
0 Ratings
Resource Management
7.4
74%
119 Ratings
N/A
0 Ratings
Gantt Charts
8.0
80%
121 Ratings
N/A
0 Ratings
Scheduling
8.1
81%
131 Ratings
N/A
0 Ratings
Workflow Automation
7.2
72%
118 Ratings
N/A
0 Ratings
Team Collaboration
8.7
87%
175 Ratings
N/A
0 Ratings
Support for Agile Methodology
8.5
85%
105 Ratings
N/A
0 Ratings
Support for Waterfall Methodology
8.8
88%
89 Ratings
N/A
0 Ratings
Document Management
7.4
74%
161 Ratings
N/A
0 Ratings
Email integration
6.9
69%
103 Ratings
N/A
0 Ratings
Mobile Access
8.0
80%
131 Ratings
N/A
0 Ratings
Timesheet Tracking
7.8
78%
116 Ratings
N/A
0 Ratings
Professional Services Automation
6.3
ClickUp
63%
KROCK
Feature Set Not Supported
N/A
ClickUp ranks higher in 1/1 features
ClickUp ranks higher in 1/1 features
Project & financial reporting
6.3
63%
74 Ratings
N/A
0 Ratings
Attribute Ratings
- KROCK is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend
8.8
ClickUp
88%
188 Ratings
10.0
KROCK
100%
1 Rating
Likelihood to Renew
8.9
ClickUp
89%
10 Ratings
KROCK
N/A
0 Ratings
Usability
9.0
ClickUp
90%
11 Ratings
KROCK
N/A
0 Ratings
Availability
8.6
ClickUp
86%
2 Ratings
KROCK
N/A
0 Ratings
Performance
5.9
ClickUp
59%
2 Ratings
KROCK
N/A
0 Ratings
Support Rating
9.1
ClickUp
91%
59 Ratings
10.0
KROCK
100%
1 Rating
Online Training
9.1
ClickUp
91%
1 Rating
KROCK
N/A
0 Ratings
Implementation Rating
9.1
ClickUp
91%
1 Rating
KROCK
N/A
0 Ratings
Product Scalability
9.1
ClickUp
91%
2 Ratings
KROCK
N/A
0 Ratings
Likelihood to Recommend
ClickUp
I've already recommended Clickup multiple times to colleagues and continue to do so. I can't say enough good things about it. Between the automation, templates, and all the different sorts of tracking and views, there's just no way to go wrong with ClickUp. My team has been using ClickUp for well over a year now and I feel like we've barely brushed the surface of what it can do. It's really quite amazing.
Creative Director
United Way SuncoastNon-profit Organization Management, 51-200 employees
KROCK
I would recommend KROCK to those in the creative industry who struggle with keeping client communication neat, missing deadlines, and spending too much time on project management rather than focusing on their result. KROCK is a good backend system for the creative process.
CEO (Chief Executive Officer)
Webarbeider | AnimasjonerAnimation, 1-10 employees
Pros
ClickUp
- Time tracking - I can track actual time next to estimated time to evaluate efficiencies.
- Structure - The system allows for an intuitive client, projects, and task structure so I can manage monthly engagements easily and efficiently.
- Freelancer Access - I have the ability to add guests to specific projects, which helps me manage their time and progress through a project with ease.
- Progress: With statuses and time tracking, I can easily see where projects are at and prioritize my workload accordingly.
CEO (Chief Executive Officer)
L2 DigitalMarketing & Advertising, 1-10 employees
KROCK
- Good usability--for clients, the team, and freelancers
- The feedback feature is useful--it reduced client communication errors substantially
- Provides transparency and insight into the work process for my clients
- Ability to create different versions and present each of them to the clients
- Relevant step sequence and project dashboard
CEO (Chief Executive Officer)
Webarbeider | AnimasjonerAnimation, 1-10 employees
Cons
ClickUp
- Some options are only visible on some views. It would be great if they were all available on all views.
- Secondary sorting, e.g. sorting a gantt chart by start date, then by task name.
- Integrated backup of a plan at a point in time.

Verified User
Project Manager in Other
Government Administration Company, 10,001+ employeesKROCK
No answers on this topic
Pricing Details
ClickUp
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$0 per month per seat
ClickUp Editions & Modules
Edition
Free | $0.00 |
---|---|
Unlimited | $9.00 ($5.00)2 |
Business | $19.00 ($12.00)2 |
Business Plus | $29.00 ($19.00)2 |
Enterprise | Contact Sales |
- none
- per member per month (annual contract pricing)
- none
Additional Pricing Details
—KROCK
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0 per team
KROCK Editions & Modules
Edition
Trial | $01 |
---|---|
Solo | $9,992 |
Plus | $693 |
Pro | $993 |
Enterprise | Custom3 |
- per team
- per user
- per team
Additional Pricing Details
Save 20% on any plans, when you choose annual billingLikelihood to Renew
ClickUp
ClickUp 8.9
Based on 10 answers
We're very pleased with how the system works in general. For over a year we've barely ever had any problems with ClickUp and there might have only been one or two times when it wasn't operational for us due to a global emergency. Moreover, when we had a problem once with renewing our licenses we've been contacted directly by our account manager and taken care of in a very professional way (with a due refund as well). The exceptional customer service makes us firmly believe that ClickUp is just the right tool for us.
Key Account Manager
ADreamInformation Technology & Services, 11-50 employees
KROCK
No score
No answers yet
No answers on this topic
Usability
ClickUp
ClickUp 9.0
Based on 11 answers
It was easy to learn on my own. Great help functions. Just user friendly for anyone. I was able to create templates with ease. Enjoy the simplicity of this project management software and always tell others what we use. Keeps me on track with work as I am in and out of the software all day long!

Verified User
Administrative Assistant in Sales
Executive Office Company, 51-200 employeesKROCK
No score
No answers yet
No answers on this topic
Reliability and Availability
ClickUp
ClickUp 8.6
Based on 2 answers
For over a year ClickUp was unavailable to us just twice for a couple of hours. I would say for a system this big and working globally that was a minor issue. They managed to fix all the issues within a couple hours and then it was back up and running perfectly fine.
Key Account Manager
ADreamInformation Technology & Services, 11-50 employees
KROCK
No score
No answers yet
No answers on this topic
Performance
ClickUp
ClickUp 5.9
Based on 2 answers
I understand that it's a beast and does a lot of things, which is probably why it's laggy. But I do find it takes longer than I'd like to load, and if I am sending a complex document to a client or team member they aren't quite sure if they're getting the right thing at first. This is actually a pretty significant problem - my biggest beef with ClickUp.

Verified User
Account Manager in Professional Services
Marketing & Advertising Company, 1-10 employeesKROCK
No score
No answers yet
No answers on this topic
Support Rating
ClickUp
ClickUp 9.1
Based on 59 answers
Support are genuinely helpful and really nice to deal with. I had a bug on my workspace that I’d been experiencing for a while. They looked into it for me and asked some questions. Once they found the issue and resolved it, they even filmed a video detailing how they’d fixed it. That level of support is fantastic.
Assistant Head of Engineering
Inform Communications LtdTelecommunications, 11-50 employees
KROCK
KROCK 10.0
Based on 1 answer
There is an online support chat available. And the KROCK team reached out to me for detailed feedback on the platform and suggestions for improvements, which is truly considerate of them. They are always very kind, positive, and easy to ask for help, which is a pleasure.
CEO (Chief Executive Officer)
Webarbeider | AnimasjonerAnimation, 1-10 employees
Online Training
ClickUp
ClickUp 9.1
Based on 1 answer
There are multiple guides on literally all of the functions you can find within the system, therefore it's easy to learn anything you'd really like to use, starting from project and people management, down to Gantts, mind maps, time tracking, inviting Clients as guests to work with you on the projects and so much more.
Key Account Manager
ADreamInformation Technology & Services, 11-50 employees
KROCK
No score
No answers yet
No answers on this topic
Implementation Rating
ClickUp
ClickUp 9.1
Based on 1 answer
Using ClickUp is fairly easy. There are multiple guides on how to use all of the functions in the system. An organization wanting to start working with ClickUp should simply try it out and see how it would like to adapt its workflow to the possibilities the system gives the users.
Key Account Manager
ADreamInformation Technology & Services, 11-50 employees
KROCK
No score
No answers yet
No answers on this topic
Alternatives Considered
ClickUp
ClickUp's UI/UX is much better than the ones that we have tried in the past. Asana on one hand was very much a single to-do list, with limited capabilities on the free version as well. Trello we felt was rather messy, the number of cards we would potentially see if the agency tried to adopt Trello would be a nightmare.

Verified User
Account Manager in Marketing
Marketing & Advertising Company, 11-50 employeesKROCK
Easier to use for our clients, which is important, as many of our clients only use the application for a short time and don't care to invest too much time or energy to learn the features. It has a clean and reliable dashboard and overall user interface.
CEO (Chief Executive Officer)
Webarbeider | AnimasjonerAnimation, 1-10 employees
Scalability
ClickUp
ClickUp 9.1
Based on 2 answers
Scaling with ClickUp is superb. If you create a workflow best suited for your organization then it's all about creating new accounts and teaching the new employees the workflow you're using. It's that simple. There is no black magic when it comes to Clickup.
Key Account Manager
ADreamInformation Technology & Services, 11-50 employees
KROCK
No score
No answers yet
No answers on this topic
Return on Investment
ClickUp
- Increased collaboration between inside and outside employees.
- Less communication is needed between inside and outside employees. Previously a meeting needed to be held once or twice a week. Now, emails are enough.
- Better productivity since the tasks can be direct and easier to follow.

Verified User
Employee in Research & Development
Oil & Energy Company, 1-10 employeesKROCK
- Saves a lot of time in communication, documentation, and project management
CEO (Chief Executive Officer)
Webarbeider | AnimasjonerAnimation, 1-10 employees