Likelihood to Recommend There are no special resources needed to use Clicky - it works well for all the sites I've used it on, providing up to date metrics on visitors and actions. It started out as analytics particularly suited to bloggers and it's still very strong there, but I believe it can work in a wide range of scenarios.
Read full review For small businesses that don't have big budgets for marketing automation, VisiStat is an ideal first step. For companies that have sophisticated systems in place, VisiStat will augment your analytics and provide a deeper dive into your website activity. Since the implementation involves adding javascript to your site, the user should be familiar with how to do this
Read full review Pros Analytics. Real time user tracking. Ease of use for reports. Read full review De-anonymizes website activity at the account (company) level. Identifies net new target accounts. Displays click path, time on page, time per session, and engagement level of each de-anonymized website visit. Gives great daily insight on watchlists you've set up. Delivers every possible de-anonymized visit with little filtering for accuracy. More on the watchlists. I really love that you can receive immediate alerts on website visits from accounts you've listed on your watchlists. This way, you never miss the window of opportunity to reach out to your key targets while they are currently on your site. Salesforce integration is good. KickFire pushes most recent website visits, pages visited, website click path, activity percent change, and more to the given account in Salesforce. You can then create reports and run them regularly to see which accounts are surging in website activity. This is also great for account prospecting, and for planning your sales outreach plan of attack. You can see which bits of your website content are most interesting to the company, and which products they are most interested in. Read full review Cons It's hard to find a negative feature about Clicky, but if I must pick one, it would be the fact that some reports are only available for limited periods, which means you can't get a one year overview of all aspects of your site. That's just nitpicking, though, as what Clicky offers is more than enough for most people. Read full review Some outdated information and your credits will be used Credit package sizes are not very customizable A tad pricy comapred to simillar prospecting tools I've seen Read full review Likelihood to Renew In addition to the factors already mentioned, Clicky is constantly being updated to improve functionality for users and the development team is extremely responsive. Recent updates include enhanced support for HTML5 audio and video tracking, additional visitor detail and new comparison trends. In my opinion, Clicky just keeps getting better
Read full review We've been happy customers of VisiStat for many years. I've used the service at multiple companies and you can't beat it.
Read full review Usability It was designed for people who are business users, not tech users.
Read full review Reliability and Availability We've never had any outages in the 7+ years using the system.
Read full review Performance The system is very responsive, and when there are times in which data is loading, the VisiStat system provides humorous loading messages.
Read full review Support Rating Know what they doing and reply quickly.
Read full review They are very good at solving cases that I bring to them. I'd like to see more proactive support to make sure we are getting the full value out of the solution.
Read full review Online Training The tutorials are very good and they explain how to get started using the system. The online webinars are very good for advancing your knowledge of the product.
Read full review Implementation Rating Don't hesitate to contact VisiStat support. They are extremely helpful.
Read full review Alternatives Considered Clicky is much easier and more enjoyable to use.
Read full review I covered this pretty extensively in the cons. The key differentiator here is that KickFire serves up almost all the data (or so it seems) to the end client. The client then has to do their own work on interpreting it. This is good because it means we don't miss out on any website activities, but it's bad because we get a lot of false positives. 6sense uses the confidence score approach I mentioned in the Cons section, which means the match rates of the data we get are much higher. Our experience with
Clearbit comes from other tools that are built on it (
Bombora , Drift, etc.), and it has not been great. We've seen many more inaccuracies with
Clearbit .
Read full review Scalability We've gone from a few thousand unique visitors per month to nearly 200,000 unique visitors. VisiStat doesn't miss a beat.
Read full review Return on Investment Over the 7 years I've used it, Clicky has given me a better understanding of where my main visitors are coming from, contributing for example to a decision to create content in US English rather than my native UK English because most visitors are from the US. Clicky provided real time stats when few others were doing so, enabling me to respond more quickly to visitors interacting with my content. Read full review Faster lead conversion Less time on LinkedIn trying to figure out DM (decision maker) Increased employee efficiency Read full review ScreenShots