Client Book CRM vs. Kustomer
Client Book CRM vs. Kustomer
Product | Rating | Most Used By | Product Summary | Starting Price |
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Client Book CRM | N/A | Client Book CRM is a customer relationship management (CRM) platform built specifically for retailers. | N/A | |
Kustomer | N/A | Kustomer is a customer service CRM platform built for managing high support volume by optimizing experiences throughout the customer service journey. Kustomer was acquired by Facebook in late 2020, but spun out in 2023 and re-launched as an independent entity, Kustomer, LLC. | $89 per month per user |
Client Book CRM | Kustomer | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | All plans require an annual subscription and 8 users minimum. | ||||||||||||||
More Pricing Information |
Client Book CRM | Kustomer | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Client Book CRM | Kustomer | |||||||||||||||||||||
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Client Book CRM | Kustomer | |
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Small Businesses | Salesmate Score 9.8 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Creatio Score 9.1 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Creatio Score 9.1 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Client Book CRM | Kustomer | |
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Likelihood to Recommend | - (0 ratings) | 9.0 (38 ratings) |
Likelihood to Renew | - (0 ratings) | 7.9 (2 ratings) |
Usability | - (0 ratings) | 8.4 (4 ratings) |
Availability | - (0 ratings) | 9.1 (2 ratings) |
Performance | - (0 ratings) | 6.4 (2 ratings) |
Support Rating | - (0 ratings) | 9.9 (7 ratings) |
In-Person Training | - (0 ratings) | 7.6 (2 ratings) |
Online Training | - (0 ratings) | 8.3 (2 ratings) |
Implementation Rating | - (0 ratings) | 7.9 (2 ratings) |
Configurability | - (0 ratings) | 7.9 (2 ratings) |
Ease of integration | - (0 ratings) | 7.2 (2 ratings) |
Product Scalability | - (0 ratings) | 9.1 (1 ratings) |
Vendor post-sale | - (0 ratings) | 8.7 (2 ratings) |
Vendor pre-sale | - (0 ratings) | 9.1 (2 ratings) |
Client Book CRM | Kustomer | |
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Likelihood to Recommend | Diamond Profile LLC No answers on this topic | Kustomer, LLC |
Pros | Diamond Profile LLC No answers on this topic | Kustomer, LLC |
Cons | Diamond Profile LLC No answers on this topic | Kustomer, LLC |
Likelihood to Renew | Diamond Profile LLC No answers on this topic | Kustomer, LLC |
Usability | Diamond Profile LLC No answers on this topic | Kustomer, LLC |
Reliability and Availability | Diamond Profile LLC No answers on this topic | Kustomer, LLC |
Performance | Diamond Profile LLC No answers on this topic | Kustomer, LLC |
Support Rating | Diamond Profile LLC No answers on this topic | Kustomer, LLC |
In-Person Training | Diamond Profile LLC No answers on this topic | Kustomer, LLC |
Online Training | Diamond Profile LLC No answers on this topic | Kustomer, LLC |
Implementation Rating | Diamond Profile LLC No answers on this topic | Kustomer, LLC |
Alternatives Considered | Diamond Profile LLC No answers on this topic | Kustomer, LLC |
Scalability | Diamond Profile LLC No answers on this topic | Kustomer, LLC |
Return on Investment | Diamond Profile LLC No answers on this topic | Kustomer, LLC |
ScreenShots | Kustomer Screenshots |