Chose TaskRay
In our comparison, TaskRay was the most robust client care and onboarding tool. It had a lot of different features and advantages that we are excited to take advantage of.
Product | Rating | Most Used By | Product Summary | Starting Price |
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ClientSuccess | N/A | ClientSuccess, from the company of the same name in Lehi, is presented by the vendor as a simple yet sophisticated solution for CSMs, and the Executive team. For the CSMs, ClientSuccess brings together the tools, best practices, insights and analytics needed to proactively manage customers. For the Executives, they deliver analytics, metrics and reports to provide a comprehensive view of the health of a SaaS business. | N/A | |
TaskRay | N/A | TaskRay is a project management platform for managing project within Salesforce. It enables work to be planned quickly and efficiently, across geographically distributed teams. It supports collaboration using Chatter groups, and file sharing. | $15 per month |
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
ClientSuccess | TaskRay | |
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Considered Both Products | ClientSuccess No answer on this topic | TaskRay |
Top Pros |
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Top Cons |
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Platform & Infrastructure |
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Customer Data Extraction / Integration |
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Customer Success Management |
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CSM Reporting & Analytics |
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Project Management |
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Professional Services Automation |
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ClientSuccess | TaskRay | |
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Small Businesses | Intercom Score 8.7 out of 10 | FunctionFox Score 8.3 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | SAP Ruum Score 9.0 out of 10 |
Enterprises | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 | Quickbase Score 9.2 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
ClientSuccess | TaskRay | |
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Likelihood to Recommend | 7.6 (18 ratings) | 8.3 (5 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (1 ratings) |
Usability | - (0 ratings) | 10.0 (1 ratings) |
Support Rating | 10.0 (1 ratings) | 10.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (1 ratings) |
ClientSuccess | TaskRay | |
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Likelihood to Recommend | ClientSuccess | Bracket Labs |
Pros | ClientSuccess | Bracket Labs |
Cons | ClientSuccess | Bracket Labs |
Likelihood to Renew | ClientSuccess No answers on this topic | Bracket Labs |
Usability | ClientSuccess No answers on this topic | Bracket Labs |
Support Rating | ClientSuccess | Bracket Labs |
Implementation Rating | ClientSuccess No answers on this topic | Bracket Labs |
Alternatives Considered | ClientSuccess | Bracket Labs |
Return on Investment | ClientSuccess | Bracket Labs |
ScreenShots |