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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Close CRM

    Score7.9 out of 10
    N/AClose.io is a customer relationship management (CRM) software with call management and sales workflow automation capabilities.

    $19

    per month includes 1 user

    Kintone

    Score9.7 out of 10
    N/AKintone is a customizable digital workplace platform used to manage data, tasks, and communication. The no-code drag-and-drop interface can be used to create custom applications.

    $120

    per month for 5 users (minimum)

    Pricing
    Close CRMKintone
    Editions & Modules
    Solo
    $9
    per month (paid annually) per user
    Essentials
    $35
    per month (paid annually) per user
    Growth
    $99
    per month (paid annually) per user
    Scale
    $139
    per month (paid annually) per user
    Professional Subscription
    $24
    per month per user
    Offerings
    Pricing Offerings
    Close CRMKintone
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalOptional
    Additional DetailsThe pricing listed here reflects up to a 35% discount for paying annually. Monthly billing is available at of $19 per user for the Solo plan (only 1 user allowed), $49 per user for the Essentials plan, $109 per user for the Growth plan, and $149 per user for the Scale plan.Minimum requirement of 5 users. Kintone offers a free prototype to build with using existing process.
    More Pricing Information
    Community Pulse
    Close CRMKintone
    Considered Both Products
    Close
    No answer on this topic
    Kintone
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    98%
    Would buy again
    56 Answers
    Delivers good value for the price
    No answers on this topic
    98%
    Delivers good value for the price
    54 Answers
    Happy with the feature set
    No answers on this topic
    93%
    Happy with the feature set
    53 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    47 Answers
    Implementation went as expected
    No answers on this topic
    94%
    Implementation went as expected
    50 Answers
    Features
    Close CRMKintone
    Sales Force Automation
    Comparison of Sales Force Automation features of Close CRM and Kintone
    Feature
    Close CRM
    8.9
    8 Ratings
    13% above category average
    Kintone
    8.3
    9 Ratings
    6% above category average
    Customer data management / contact management8.08 Ratings9.76 Ratings
    Workflow management7.78 Ratings9.29 Ratings
    Territory management8.01 Ratings8.54 Ratings
    Opportunity management10.06 Ratings8.54 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.38 Ratings7.04 Ratings
    Contract management10.01 Ratings7.03 Ratings
    Interaction tracking8.38 Ratings00 Ratings
    Channel / partner relationship management9.73 Ratings9.33 Ratings
    Quote & order management00 Ratings7.54 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Close CRM and Kintone
    Feature
    Close CRM
    8.5
    6 Ratings
    10% above category average
    Kintone
    9.0
    7 Ratings
    16% above category average
    Case management8.03 Ratings9.67 Ratings
    Call center management7.45 Ratings00 Ratings
    Help desk management10.02 Ratings8.56 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Close CRM and Kintone
    Feature
    Close CRM
    9.0
    6 Ratings
    15% above category average
    Kintone
    8.0
    2 Ratings
    3% above category average
    Lead management8.76 Ratings8.02 Ratings
    Email marketing9.35 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Close CRM and Kintone
    Feature
    Close CRM
    7.9
    6 Ratings
    3% above category average
    Kintone
    8.9
    9 Ratings
    14% above category average
    Task management8.35 Ratings9.06 Ratings
    Billing and invoicing management10.01 Ratings00 Ratings
    Reporting5.45 Ratings8.89 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Close CRM and Kintone
    Feature
    Close CRM
    7.5
    6 Ratings
    2% below category average
    Kintone
    8.1
    8 Ratings
    6% above category average
    Forecasting10.01 Ratings00 Ratings
    Pipeline visualization8.06 Ratings8.34 Ratings
    Customizable reports4.44 Ratings8.08 Ratings
    Customization
    Comparison of Customization features of Close CRM and Kintone
    Feature
    Close CRM
    8.6
    8 Ratings
    12% above category average
    Kintone
    8.9
    11 Ratings
    15% above category average
    Custom fields10.07 Ratings9.211 Ratings
    Custom objects10.02 Ratings9.09 Ratings
    Scripting environment8.03 Ratings00 Ratings
    API for custom integration6.47 Ratings8.65 Ratings
    Security
    Comparison of Security features of Close CRM and Kintone
    Feature
    Close CRM
    8.0
    8 Ratings
    5% below category average
    Kintone
    9.5
    10 Ratings
    12% above category average
    Single sign-on capability8.03 Ratings00 Ratings
    Role-based user permissions8.06 Ratings9.510 Ratings
    Social CRM
    Comparison of Social CRM features of Close CRM and Kintone
    Feature
    Close CRM
    10.0
    1 Ratings
    28% above category average
    Kintone
    -
    Ratings
    Social data10.01 Ratings00 Ratings
    Social engagement10.01 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Close CRM and Kintone
    Feature
    Close CRM
    6.4
    4 Ratings
    16% below category average
    Kintone
    8.5
    2 Ratings
    12% above category average
    Marketing automation6.44 Ratings8.52 Ratings
    Platform
    Comparison of Platform features of Close CRM and Kintone
    Feature
    Close CRM
    10.0
    1 Ratings
    27% above category average
    Kintone
    9.3
    6 Ratings
    20% above category average
    Mobile access10.01 Ratings9.36 Ratings
    Best Alternatives
    Close CRMKintone
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Coevera
    Score8 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Close CRMKintone
    Likelihood to Recommend
    9.3
    (8 ratings)
    9.7
    (58 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (8 ratings)
    Usability
    8.7
    (3 ratings)
    9.4
    (16 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (2 ratings)
    Support Rating
    9.3
    (3 ratings)
    9.4
    (46 ratings)
    Online Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    6.8
    (4 ratings)
    Configurability
    -
    (0 ratings)
    9.0
    (43 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    10.0
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Professional Services
    -
    (0 ratings)
    10.0
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (2 ratings)
    User Testimonials
    Close CRMKintone
    Likelihood to Recommend
    Close
    Excellent software to increase sales and follow up with existing and new customers. Email and SMS handling are really easy for the sales team, managing leads is really great, and Close merges duplicate leads to help our Data Leads avoid repetitive and unnecessary calls. As mentioned in some comments before, must improve in reports, Close is not appropriate to handle or track agents' hours making it necessary to implement additional software to cover this area.
    Incentivized
    Read full review
    Kintone
    I recommend Kintone for companies that need the ability to customize standalone applications or to provide a 'hub' to employees as a jumping-off point. I also recommend Kintone for any company that is drowning in spreadsheets, or is using 10 apps for 10 different purposes - you can consolidate everything into one place. Kintone, I think, needs a larger team for customization as your company grows. If you are a small office of 20 people, using it out of the box will likely be just fine for your needs. If you're working with 200 people out of an office, it'd likely be good to have someone with a bit of CSS, Java, and API experience in order to maximize what you get out of it - though you won't need that if you're keeping it simple.
    Incentivized
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    Pros
    Close
    • Email sequences. Create and send a sequence of emails until the sequence finishes or the contact replies to your email. You can also pause the sequence manually.
    • Email sync. Syncs in real time with your email account, which is huge.
    • Zapier integration. We've automated a lot of our pipeline management through the Zapier integration. This saves us soooo much time.
    Incentivized
    Read full review
    Kintone
    • Flexibility. You can build apps (without coding) to serve a wide range of processes and projects.
    • Ease of use. The interface is intuitive.
    • Training. There are resources readily available to train new users. Even starting from scratch, I felt like I was up to speed in just a few hours.
    Incentivized
    Read full review
    Cons
    Close
    • Make it so one can set the time at which the emails go out.
    • Make it easier to set up my workflow.
    Incentivized
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    Kintone
    • Sometimes it's a little challenging to know which fields to enter and where. There is a little bit of a learning curve with creating your own apps.
    • More visuals would be great! I love seeing the data visually, and so does my board.
    • That's all I can think of - I really do enjoy the program.
    Incentivized
    Read full review
    Likelihood to Renew
    Close
    No answers on this topic
    Kintone
    We have been quite happy with our use of Kintone thus far. We looked at several options before choosing Kintone and believe it had the best value and best features, while allowing for complete customization, rather than being locked into preformatted apps that may not address exactly what we need or be more than what we need.
    Incentivized
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    Usability
    Close
    It's my favorite CRM to recommend to sales organizations. Robust Telephony options including a Power Dialer, SMS, and Voice Drop, are completely integrated into the CRM. The kicker is you can have "Unlimited" contacts where many platforms charge based on the number of users. This can make a huge difference in monthly billing.
    Incentivized
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    Kintone
    I love everything bout it. I love that if there is something I don't feel is working well enough, we are able to change it. The ONLY thing I would say is that if you were able to make it so every time I click on anything in the website/app it stayed in the same page, that would be great, but I don' think it is possible and I think this is due to using so many external APIs
    Incentivized
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    Reliability and Availability
    Close
    No answers on this topic
    Kintone
    Never had an issue with this.
    Incentivized
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    Performance
    Close
    No answers on this topic
    Kintone
    Pages load quickly, no issues with response time
    Incentivized
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    Support Rating
    Close
    I haven't really had the need to use their support, but the only time I had an issue with the platform, the Close team was very attentive and responded in a short span of time. Also they take minimal time to solve issues. The only con here is there is no way to reach out to them apart from email.
    Incentivized
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    Kintone
    I am very happy with Kintone and support it fully. I think that it is a great place for any company that wants to create a platform for better management. It is easy to use and pretty affordable. It is straightforward and has many tools that can be used by anyone. There are many helpful tutorials available too to guide users
    Incentivized
    Read full review
    Online Training
    Close
    No answers on this topic
    Kintone
    The training was seamless and easy to follow
    Incentivized
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    Implementation Rating
    Close
    No answers on this topic
    Kintone
    Everyone has their own tastes of things and way they want to work. Asking them to adapt to the changes with the new tools or apps is always difficult. We would want to start with a very small but best example within the organization, which in our case was that the employees will not be bothered by the bosses by being asked to find the documents, status of the progresses, or major things/requests/projects.
    Incentivized
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    Alternatives Considered
    Close
    Pipedrive was great for us for a long time. We used it for over 4 years. Our product and process was simple. When things got more complex, we needed something that could handle our growing needs and Pipedrive kept falling short. We built our own custom solution in Airtable and though it worked, we spend a lot of time managing it. Close was able to solve all our issues and save us hours per week in admin work.
    Incentivized
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    Kintone
    Kintone is the easiest product to create from and the cost is the lowest I believe. In addition, reconfigurability and extendability are great. If you look for a low code tool, you can try Kintone. But as same as another low code tool, don't expect too much.
    Incentivized
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    Contract Terms and Pricing Model
    Close
    No answers on this topic
    Kintone
    Should be multiple pricing packages.
    Incentivized
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    Scalability
    Close
    No answers on this topic
    Kintone
    I could see this work for all departments if implemented correctly.
    Incentivized
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    Professional Services
    Close
    No answers on this topic
    Kintone
    We have nothing but positive things to say about the kintone professional services we utilized during the install and after we went live.
    Incentivized
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    Return on Investment
    Close
    • Positive - It's much easier now with Close.io to make sure that no deal falls through the cracks. Therefore helping us recover lost revenue.
    Incentivized
    Read full review
    Kintone
    • It used to take us 15-20 minutes to create a quote for a client. It now takes less than 3.
    • It allows a few of our employees to work remotely, which was essentially impossible prior.
    • We can see raw data for success/failure rates, which we actively use in our employee review process.
    Incentivized
    Read full review
    ScreenShots

    Close CRM Screenshots

    Screenshot of Close's Inbox, which keeps sales team's emails, calls, and follow-ups in one unified view, so nothing slips through the cracks and every lead gets the attention it deserves.Screenshot of Close's Sales Pipeline, which offers a visual overview of every deal in progress, so your team can track opportunities, forecast revenue, and stay focused on moving deals forward.Screenshot of Close's Predictive Dialer. This automatically connects sales reps to live answers back-to-back, eliminating manual dialing and maximizing talk time to reach more prospects in less time.Screenshot of Close's Lead Profiles, which gives team a complete, centralized view of every contact, communication, and activity.Screenshot of Close's Smart Views, which prioritize leads with dynamic, customizable filters that keep sales teams focused.Screenshot of Close's Workflows, which automate repetitive sales tasks and follow-up sequences.

    Kintone Screenshots

    Screenshot of a view of apps from the portalScreenshot of 4 ways to build an appScreenshot of the drag and drop interfaceScreenshot of business app viewsScreenshot of Kintone appearing across desktop, and mobile