Close CRM vs. lemlist

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Close CRM
Score 8.8 out of 10
N/A
Close.io is a customer relationship management (CRM) software with call management and sales workflow automation capabilities.
$19
per month includes 1 user
lemlist
Score 8.4 out of 10
N/A
lemlist is an outreach platform that helps to start conversations that get replies from prospects. Sales teams of all sizes, startups, lead gen agencies, and entrepreneurs can use lemlist to grow relationships with their customers.
$59
per month per seat
Pricing
Close CRMlemlist
Editions & Modules
Solo
$9
per month (paid annually) per user
Essentials
$35
per month (paid annually) per user
Growth
$99
per month (paid annually) per user
Scale
$139
per month (paid annually) per user
Email outreach
$59
per month per seat
Sales engagement
$99
per month per seat
Outbound agency
Custom Quote
Offerings
Pricing Offerings
Close CRMlemlist
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsThe pricing listed here reflects up to a 35% discount for paying annually. Monthly billing is available at of $19 per user for the Solo plan (only 1 user allowed), $49 per user for the Essentials plan, $109 per user for the Growth plan, and $149 per user for the Scale plan.
More Pricing Information
Community Pulse
Close CRMlemlist
Features
Close CRMlemlist
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Close CRM
8.9
8 Ratings
13% above category average
lemlist
-
Ratings
Customer data management / contact management8.08 Ratings00 Ratings
Workflow management7.78 Ratings00 Ratings
Territory management8.01 Ratings00 Ratings
Opportunity management10.06 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)9.38 Ratings00 Ratings
Contract management10.01 Ratings00 Ratings
Interaction tracking8.38 Ratings00 Ratings
Channel / partner relationship management9.73 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Close CRM
8.5
6 Ratings
10% above category average
lemlist
-
Ratings
Case management8.03 Ratings00 Ratings
Call center management7.45 Ratings00 Ratings
Help desk management10.02 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Close CRM
9.0
6 Ratings
15% above category average
lemlist
-
Ratings
Lead management8.76 Ratings00 Ratings
Email marketing9.35 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Close CRM
7.9
6 Ratings
3% above category average
lemlist
-
Ratings
Task management8.35 Ratings00 Ratings
Billing and invoicing management10.01 Ratings00 Ratings
Reporting5.45 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Close CRM
7.5
6 Ratings
2% below category average
lemlist
-
Ratings
Forecasting10.01 Ratings00 Ratings
Pipeline visualization8.06 Ratings00 Ratings
Customizable reports4.44 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Close CRM
8.6
8 Ratings
11% above category average
lemlist
-
Ratings
Custom fields10.07 Ratings00 Ratings
Custom objects10.02 Ratings00 Ratings
Scripting environment8.03 Ratings00 Ratings
API for custom integration6.47 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Close CRM
8.0
8 Ratings
5% below category average
lemlist
-
Ratings
Single sign-on capability8.03 Ratings00 Ratings
Role-based user permissions8.06 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Close CRM
10.0
1 Ratings
29% above category average
lemlist
-
Ratings
Social data10.01 Ratings00 Ratings
Social engagement10.01 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Close CRM
6.4
4 Ratings
16% below category average
lemlist
-
Ratings
Marketing automation6.44 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Close CRM
10.0
1 Ratings
27% above category average
lemlist
-
Ratings
Mobile access10.01 Ratings00 Ratings
Lead Management
Comparison of Lead Management features of Product A and Product B
Close CRM
-
Ratings
lemlist
9.2
4 Ratings
19% above category average
Lead nurturing automation00 Ratings9.64 Ratings
Lead scoring and grading00 Ratings8.83 Ratings
Data quality management00 Ratings9.14 Ratings
Automated sales alerts and tasks00 Ratings9.14 Ratings
Automated follow-ups00 Ratings9.44 Ratings
Lead segmentation and distribution00 Ratings9.13 Ratings
Lead Management Integrations
Comparison of Lead Management Integrations features of Product A and Product B
Close CRM
-
Ratings
lemlist
9.2
4 Ratings
21% above category average
Integrations with advertising platforms00 Ratings10.02 Ratings
Integrations with CRMs00 Ratings9.14 Ratings
Integrations with data storage tools00 Ratings8.93 Ratings
Integrations with lead automation tools00 Ratings8.74 Ratings
Conversion Rate Optimization
Comparison of Conversion Rate Optimization features of Product A and Product B
Close CRM
-
Ratings
lemlist
9.5
3 Ratings
14% above category average
KPI analytics00 Ratings9.23 Ratings
Drop-off analytics00 Ratings10.02 Ratings
A/B tests00 Ratings9.23 Ratings
Form Building
Comparison of Form Building features of Product A and Product B
Close CRM
-
Ratings
lemlist
9.4
4 Ratings
12% above category average
Drag & Drop editing00 Ratings9.52 Ratings
Branding customization00 Ratings9.12 Ratings
Different question types00 Ratings10.02 Ratings
Conditional logic paths00 Ratings9.23 Ratings
Embedded calculations00 Ratings10.01 Ratings
Form templates00 Ratings9.52 Ratings
Custom code00 Ratings10.01 Ratings
Web embedding00 Ratings10.01 Ratings
Mobile responsiveness00 Ratings8.93 Ratings
Date picker00 Ratings8.53 Ratings
File upload00 Ratings9.52 Ratings
Dynamic content00 Ratings8.32 Ratings
Best Alternatives
Close CRMlemlist
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Lead Forensics
Lead Forensics
Score 9.0 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.0 out of 10
Lead Forensics
Lead Forensics
Score 9.0 out of 10
Enterprises
Creatio
Creatio
Score 9.0 out of 10
DiscoverOrg (discontinued)
DiscoverOrg (discontinued)
Score 5.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Close CRMlemlist
Likelihood to Recommend
9.3
(8 ratings)
9.3
(4 ratings)
Likelihood to Renew
-
(0 ratings)
7.0
(1 ratings)
Usability
8.7
(3 ratings)
9.3
(4 ratings)
Support Rating
9.3
(3 ratings)
-
(0 ratings)
User Testimonials
Close CRMlemlist
Likelihood to Recommend
Close
Excellent software to increase sales and follow up with existing and new customers. Email and SMS handling are really easy for the sales team, managing leads is really great, and Close merges duplicate leads to help our Data Leads avoid repetitive and unnecessary calls. As mentioned in some comments before, must improve in reports, Close is not appropriate to handle or track agents' hours making it necessary to implement additional software to cover this area.
Read full review
lemlist
Well Suited Scenarios - 1. To generate a lead base or cliental. 2. To get the email addresses and the social media accounts of people who might be relevant for your business like Linkeln accounts of people. 3. You can directly send leads to lemlist via Linkedln Area's of improvement - 1. Having a detailed and more diverse filter to find leads. 2. I would like to use lemlist as a crm tool.
Read full review
Pros
Close
  • Email sequences. Create and send a sequence of emails until the sequence finishes or the contact replies to your email. You can also pause the sequence manually.
  • Email sync. Syncs in real time with your email account, which is huge.
  • Zapier integration. We've automated a lot of our pipeline management through the Zapier integration. This saves us soooo much time.
Read full review
lemlist
  • Elite Inbox Deliverability
  • Simple Cold Email Campaign Setup
  • Rapid Customer Support
Read full review
Cons
Close
  • Make it so one can set the time at which the emails go out.
  • Make it easier to set up my workflow.
Read full review
lemlist
  • Cost is higher than other tools.
  • Platform hangs sometimes.
  • Innovation in features as competition grows.
  • Increase personalization options
Read full review
Likelihood to Renew
Close
No answers on this topic
lemlist
There are a lot of cold email solutions on the market, and Lemlist is one of the more expensive solutions. However, Lemlist is a strong contender due to the fact you can do mulri-channel and gather prospect data so easily and effectively
Read full review
Usability
Close
It's my favorite CRM to recommend to sales organizations. Robust Telephony options including a Power Dialer, SMS, and Voice Drop, are completely integrated into the CRM. The kicker is you can have "Unlimited" contacts where many platforms charge based on the number of users. This can make a huge difference in monthly billing.
Read full review
lemlist
I give these rating because i am a witness itself. So 10 as always this tool is perfect and i would love to use it more over the coming years and to see this upgrade more and add more features, So far now it really helps my business generating ROI and our investment, So far its our own backbone for our Email Marketing and Everything about GTM's.
Read full review
Support Rating
Close
I haven't really had the need to use their support, but the only time I had an issue with the platform, the Close team was very attentive and responded in a short span of time. Also they take minimal time to solve issues. The only con here is there is no way to reach out to them apart from email.
Read full review
lemlist
No answers on this topic
Alternatives Considered
Close
Pipedrive was great for us for a long time. We used it for over 4 years. Our product and process was simple. When things got more complex, we needed something that could handle our growing needs and Pipedrive kept falling short. We built our own custom solution in Airtable and though it worked, we spend a lot of time managing it. Close was able to solve all our issues and save us hours per week in admin work.
Read full review
lemlist
We switched because lemlist was something that our manager had used in the past in his last org. and he recommended us to go for a trial version to make the final decision of which services we want to use. Lemlist was equally good and was a cheaper alternative, as we are a startup the overall cost of using a service is also something we need to keep in mind.
Read full review
Return on Investment
Close
  • Positive - It's much easier now with Close.io to make sure that no deal falls through the cracks. Therefore helping us recover lost revenue.
Read full review
lemlist
  • Higher Inbox Deliverability
  • Better Speed to Lead
  • Overall User Satisfaction
Read full review
ScreenShots

Close CRM Screenshots

Screenshot of Close's Inbox, which keeps sales team's emails, calls, and follow-ups in one unified view, so nothing slips through the cracks and every lead gets the attention it deserves.Screenshot of Close's Sales Pipeline, which offers a visual overview of every deal in progress, so your team can track opportunities, forecast revenue, and stay focused on moving deals forward.Screenshot of Close's Predictive Dialer. This automatically connects sales reps to live answers back-to-back, eliminating manual dialing and maximizing talk time to reach more prospects in less time.Screenshot of Close's Lead Profiles, which gives team a complete, centralized view of every contact, communication, and activity.Screenshot of Close's Smart Views, which prioritize leads with dynamic, customizable filters that keep sales teams focused.Screenshot of Close's Workflows, which automate repetitive sales tasks and follow-up sequences.