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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Close CRM

    Score7.9 out of 10
    N/AClose.io is a customer relationship management (CRM) software with call management and sales workflow automation capabilities.

    $19

    per month includes 1 user

    Oracle Fusion Cloud ERP

    Score7.4 out of 10
    N/AOracle Cloud Enterprise Resource Planning (ERP) is a core suite of Oracle Cloud software-as-a-service (SaaS) applications. Oracle Expense Management and Oracle Risk Management are part of this solution. Other apps include Financials, Revenue Management, Accounting Hub, PPM, and Procurement. The single cloud platform offers built-in industry standards and modern best practices. ERP software is the backbone of many organizations and Oracle aims to offer a modern, connected…N/A
    Pricing
    Close CRMOracle Fusion Cloud ERP
    Editions & Modules
    Solo
    $9
    per month (paid annually) per user
    Essentials
    $35
    per month (paid annually) per user
    Growth
    $99
    per month (paid annually) per user
    Scale
    $139
    per month (paid annually) per user
    No answers on this topic
    Offerings
    Pricing Offerings
    Close CRMOracle Fusion Cloud ERP
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalRequired
    Additional DetailsThe pricing listed here reflects up to a 35% discount for paying annually. Monthly billing is available at of $19 per user for the Solo plan (only 1 user allowed), $49 per user for the Essentials plan, $109 per user for the Growth plan, and $149 per user for the Scale plan.Pricing per user varies by component within the Oracle ERP Cloud solution.
    More Pricing Information
    Community Pulse
    Close CRMOracle Fusion Cloud ERP
    Considered Both Products
    Close
    No answer on this topic
    Oracle
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    95%
    Would buy again
    74 Answers
    Delivers good value for the price
    No answers on this topic
    94%
    Delivers good value for the price
    64 Answers
    Happy with the feature set
    No answers on this topic
    91%
    Happy with the feature set
    71 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    89%
    Lived up to sales and marketing promises
    41 Answers
    Implementation went as expected
    No answers on this topic
    86%
    Implementation went as expected
    55 Answers
    Features
    Close CRMOracle Fusion Cloud ERP
    Sales Force Automation
    Comparison of Sales Force Automation features of Close CRM and Oracle Fusion Cloud ERP
    Feature
    Close CRM
    8.9
    8 Ratings
    13% above category average
    Oracle Fusion Cloud ERP
    -
    Ratings
    Customer data management / contact management8.08 Ratings00 Ratings
    Workflow management7.78 Ratings00 Ratings
    Territory management8.01 Ratings00 Ratings
    Opportunity management10.06 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.38 Ratings00 Ratings
    Contract management10.01 Ratings00 Ratings
    Interaction tracking8.38 Ratings00 Ratings
    Channel / partner relationship management9.73 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Close CRM and Oracle Fusion Cloud ERP
    Feature
    Close CRM
    8.5
    6 Ratings
    10% above category average
    Oracle Fusion Cloud ERP
    -
    Ratings
    Case management8.03 Ratings00 Ratings
    Call center management7.45 Ratings00 Ratings
    Help desk management10.02 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Close CRM and Oracle Fusion Cloud ERP
    Feature
    Close CRM
    9.0
    6 Ratings
    15% above category average
    Oracle Fusion Cloud ERP
    -
    Ratings
    Lead management8.76 Ratings00 Ratings
    Email marketing9.35 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Close CRM and Oracle Fusion Cloud ERP
    Feature
    Close CRM
    7.9
    6 Ratings
    3% above category average
    Oracle Fusion Cloud ERP
    -
    Ratings
    Task management8.35 Ratings00 Ratings
    Billing and invoicing management10.01 Ratings00 Ratings
    Reporting5.45 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Close CRM and Oracle Fusion Cloud ERP
    Feature
    Close CRM
    7.5
    6 Ratings
    2% below category average
    Oracle Fusion Cloud ERP
    -
    Ratings
    Forecasting10.01 Ratings00 Ratings
    Pipeline visualization8.06 Ratings00 Ratings
    Customizable reports4.44 Ratings00 Ratings
    Customization
    Comparison of Customization features of Close CRM and Oracle Fusion Cloud ERP
    Feature
    Close CRM
    8.6
    8 Ratings
    12% above category average
    Oracle Fusion Cloud ERP
    6.5
    176 Ratings
    14% below category average
    Custom fields10.07 Ratings00 Ratings
    Custom objects10.02 Ratings00 Ratings
    Scripting environment8.03 Ratings00 Ratings
    API for custom integration6.47 Ratings7.5173 Ratings
    Plug-ins00 Ratings5.5147 Ratings
    Security
    Comparison of Security features of Close CRM and Oracle Fusion Cloud ERP
    Feature
    Close CRM
    8.0
    8 Ratings
    5% below category average
    Oracle Fusion Cloud ERP
    8.6
    212 Ratings
    2% above category average
    Single sign-on capability8.03 Ratings9.5192 Ratings
    Role-based user permissions8.06 Ratings7.8207 Ratings
    Social CRM
    Comparison of Social CRM features of Close CRM and Oracle Fusion Cloud ERP
    Feature
    Close CRM
    10.0
    1 Ratings
    28% above category average
    Oracle Fusion Cloud ERP
    -
    Ratings
    Social data10.01 Ratings00 Ratings
    Social engagement10.01 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Close CRM and Oracle Fusion Cloud ERP
    Feature
    Close CRM
    6.4
    4 Ratings
    16% below category average
    Oracle Fusion Cloud ERP
    -
    Ratings
    Marketing automation6.44 Ratings00 Ratings
    Platform
    Comparison of Platform features of Close CRM and Oracle Fusion Cloud ERP
    Feature
    Close CRM
    10.0
    1 Ratings
    27% above category average
    Oracle Fusion Cloud ERP
    -
    Ratings
    Mobile access10.01 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of Close CRM and Oracle Fusion Cloud ERP
    Feature
    Close CRM
    -
    Ratings
    Oracle Fusion Cloud ERP
    9.0
    17 Ratings
    18% above category average
    Pay calculation00 Ratings8.917 Ratings
    Benefit plan administration00 Ratings9.017 Ratings
    Direct deposit files00 Ratings9.014 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Close CRM and Oracle Fusion Cloud ERP
    Feature
    Close CRM
    -
    Ratings
    Oracle Fusion Cloud ERP
    6.7
    216 Ratings
    11% below category average
    Dashboards00 Ratings7.3205 Ratings
    Standard reports00 Ratings6.5209 Ratings
    Custom reports00 Ratings6.3205 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Close CRM and Oracle Fusion Cloud ERP
    Feature
    Close CRM
    -
    Ratings
    Oracle Fusion Cloud ERP
    8.6
    236 Ratings
    11% above category average
    Accounts payable00 Ratings8.0225 Ratings
    Accounts receivable00 Ratings7.5216 Ratings
    Global Financial Support00 Ratings8.3168 Ratings
    Primary and Secondary Ledgers00 Ratings7.3194 Ratings
    Journals and Reconciliations00 Ratings7.5202 Ratings
    Configurable Accounting00 Ratings7.3184 Ratings
    Standardized Processes00 Ratings7.3198 Ratings
    Inventory Management
    Comparison of Inventory Management features of Close CRM and Oracle Fusion Cloud ERP
    Feature
    Close CRM
    -
    Ratings
    Oracle Fusion Cloud ERP
    7.5
    160 Ratings
    6% below category average
    Inventory tracking00 Ratings7.7154 Ratings
    Automatic reordering00 Ratings6.5136 Ratings
    Location management00 Ratings7.8139 Ratings
    Order Management
    Comparison of Order Management features of Close CRM and Oracle Fusion Cloud ERP
    Feature
    Close CRM
    -
    Ratings
    Oracle Fusion Cloud ERP
    7.5
    153 Ratings
    5% below category average
    Pricing00 Ratings7.5141 Ratings
    Order entry00 Ratings7.5146 Ratings
    Credit card processing00 Ratings6.0119 Ratings
    Cost of goods sold00 Ratings7.7131 Ratings
    Order Orchestration00 Ratings7.0123 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Close CRM and Oracle Fusion Cloud ERP
    Feature
    Close CRM
    -
    Ratings
    Oracle Fusion Cloud ERP
    7.7
    202 Ratings
    2% above category average
    Billing Management00 Ratings7.0159 Ratings
    Cash and Asset Management00 Ratings7.0175 Ratings
    Travel & Expense Management00 Ratings7.0143 Ratings
    Budgetary Control & Encumbrance Accounting00 Ratings6.0141 Ratings
    Period Close00 Ratings7.5171 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Close CRM and Oracle Fusion Cloud ERP
    Feature
    Close CRM
    -
    Ratings
    Oracle Fusion Cloud ERP
    8.2
    143 Ratings
    8% above category average
    Budgeting and Forecasting00 Ratings8.2128 Ratings
    Project Costing00 Ratings8.3130 Ratings
    Cost Capture00 Ratings8.2120 Ratings
    Capital Project Management00 Ratings8.0117 Ratings
    Customer Contract Compliance00 Ratings8.3107 Ratings
    Project Revenue Recognition00 Ratings8.1112 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Close CRM and Oracle Fusion Cloud ERP
    Feature
    Close CRM
    -
    Ratings
    Oracle Fusion Cloud ERP
    7.8
    103 Ratings
    10% above category average
    Project Planning and Scheduling00 Ratings7.098 Ratings
    Task Insight for Project Managers00 Ratings7.091 Ratings
    Project Mobile Functionality00 Ratings6.093 Ratings
    Definable Resource Pools00 Ratings6.084 Ratings
    Grants Management
    Comparison of Grants Management features of Close CRM and Oracle Fusion Cloud ERP
    Feature
    Close CRM
    -
    Ratings
    Oracle Fusion Cloud ERP
    8.0
    105 Ratings
    7% above category average
    Award Lifecycle Management00 Ratings6.090 Ratings
    Procurement
    Comparison of Procurement features of Close CRM and Oracle Fusion Cloud ERP
    Feature
    Close CRM
    -
    Ratings
    Oracle Fusion Cloud ERP
    8.0
    142 Ratings
    12% above category average
    Bids Analyzed and Compared00 Ratings8.099 Ratings
    Contract Authoring00 Ratings6.0100 Ratings
    Contract Repository00 Ratings6.594 Ratings
    Requisitions-to-Purchase Orders Integrated00 Ratings8.5115 Ratings
    Supplier Management00 Ratings8.7119 Ratings
    Risk Management
    Comparison of Risk Management features of Close CRM and Oracle Fusion Cloud ERP
    Feature
    Close CRM
    -
    Ratings
    Oracle Fusion Cloud ERP
    6.8
    78 Ratings
    1% above category average
    Risk Repository00 Ratings6.073 Ratings
    Control Management00 Ratings7.073 Ratings
    Control Efficiency Assessments00 Ratings7.066 Ratings
    Issue Detection00 Ratings5.066 Ratings
    Remediation and Certification00 Ratings5.066 Ratings
    Logistics
    Comparison of Logistics features of Close CRM and Oracle Fusion Cloud ERP
    Feature
    Close CRM
    -
    Ratings
    Oracle Fusion Cloud ERP
    7.3
    80 Ratings
    4% above category average
    Transportation Planning and Optimization00 Ratings6.064 Ratings
    Transportation Execution Management00 Ratings7.061 Ratings
    Trade and Customs Management00 Ratings6.058 Ratings
    Fulfillment Management00 Ratings7.063 Ratings
    Warehouse Workforce Management00 Ratings7.060 Ratings
    Manufacturing
    Comparison of Manufacturing features of Close CRM and Oracle Fusion Cloud ERP
    Feature
    Close CRM
    -
    Ratings
    Oracle Fusion Cloud ERP
    7.1
    73 Ratings
    5% below category average
    Production Process Design00 Ratings7.066 Ratings
    Production Management00 Ratings6.068 Ratings
    Configuration Management00 Ratings6.566 Ratings
    Work Execution00 Ratings6.064 Ratings
    Manufacturing Costs00 Ratings7.064 Ratings
    Supply Chain
    Comparison of Supply Chain features of Close CRM and Oracle Fusion Cloud ERP
    Feature
    Close CRM
    -
    Ratings
    Oracle Fusion Cloud ERP
    7.7
    94 Ratings
    5% above category average
    Forecasting00 Ratings8.091 Ratings
    Inventory Planning00 Ratings7.593 Ratings
    Performance Monitoring00 Ratings7.085 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Close CRM and Oracle Fusion Cloud ERP
    Feature
    Close CRM
    -
    Ratings
    Oracle Fusion Cloud ERP
    7.1
    74 Ratings
    4% below category average
    Proposal Management00 Ratings6.064 Ratings
    Product Master Data Management00 Ratings5.567 Ratings
    Best Alternatives
    Close CRMOracle Fusion Cloud ERP
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    Salesflare
    Score10 out of 10
    Zoho One
    Score9.1 out of 10
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    Kintone
    Score9.7 out of 10
    Zoho One
    Score9.1 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Close CRMOracle Fusion Cloud ERP
    Likelihood to Recommend
    9.3
    (8 ratings)
    7.8
    (257 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (13 ratings)
    Usability
    8.7
    (3 ratings)
    7.0
    (11 ratings)
    Availability
    -
    (0 ratings)
    5.0
    (4 ratings)
    Performance
    -
    (0 ratings)
    6.0
    (4 ratings)
    Support Rating
    9.3
    (3 ratings)
    7.0
    (13 ratings)
    In-Person Training
    -
    (0 ratings)
    7.4
    (2 ratings)
    Online Training
    -
    (0 ratings)
    8.1
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    2.0
    (12 ratings)
    Configurability
    -
    (0 ratings)
    9.0
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (3 ratings)
    Product Scalability
    -
    (0 ratings)
    7.0
    (3 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.0
    (3 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.0
    (3 ratings)
    User Testimonials
    Close CRMOracle Fusion Cloud ERP
    Likelihood to Recommend
    Close
    Excellent software to increase sales and follow up with existing and new customers. Email and SMS handling are really easy for the sales team, managing leads is really great, and Close merges duplicate leads to help our Data Leads avoid repetitive and unnecessary calls. As mentioned in some comments before, must improve in reports, Close is not appropriate to handle or track agents' hours making it necessary to implement additional software to cover this area.
    Incentivized
    Read full review
    Oracle
    Oracle Fusion Cloud is best suited if a customer moves from Oracle eBusiness Suite (on-prem) to a SaaS offering. The transition is comparatively manageable to implement. However, the customer must understand that we cannot have too many customizations in the SaaS model, so many heavily customized on-prem applications would need to be incorporated in the Cloud by using Cloud tools like Oracle Integration Cloud, Oracle Cloud Infrastructure Autonomous Database, Oracle APEX provisioned on OCI, etc.
    Incentivized
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    Pros
    Close
    • Email sequences. Create and send a sequence of emails until the sequence finishes or the contact replies to your email. You can also pause the sequence manually.
    • Email sync. Syncs in real time with your email account, which is huge.
    • Zapier integration. We've automated a lot of our pipeline management through the Zapier integration. This saves us soooo much time.
    Incentivized
    Read full review
    Oracle
    • I no longer need VPN to login into the ERP cloud system.
    • I no longer need Java app required for form based application.
    • Data uploading feature using excel was highly required as it makes user life easy.
    • The application is self explanatory and easy to use.
    Incentivized
    Read full review
    Cons
    Close
    • Make it so one can set the time at which the emails go out.
    • Make it easier to set up my workflow.
    Incentivized
    Read full review
    Oracle
    • Wide localization process.
    • Automated (without a human) business operations, better rpa solutions, scanning, mobile app, etc
    • Central systems for the company re using more than one erp systems.
    • Better reporting tools
    • Developer source also not such enough maybe to support them in each (in their market) countries.
    • Price policy also
    Incentivized
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    Likelihood to Renew
    Close
    No answers on this topic
    Oracle
    Oracle ERP cloud is a significant investment for our company. It will be an ongoing software cost and there's no looking back on that. Our users have become very accustomed to this tool that it is not practically feasible to rip them off from this system. So yes we will continue to renew the subscription going forward.
    Incentivized
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    Usability
    Close
    It's my favorite CRM to recommend to sales organizations. Robust Telephony options including a Power Dialer, SMS, and Voice Drop, are completely integrated into the CRM. The kicker is you can have "Unlimited" contacts where many platforms charge based on the number of users. This can make a huge difference in monthly billing.
    Incentivized
    Read full review
    Oracle
    Depending on the menu, some items are easy to navigate, however other areas seem like have too many menu selections resulting in many clicks to get what needs to get done. The more you use it the easier getting things done becomes; it is not difficult to learn.
    Incentivized
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    Reliability and Availability
    Close
    No answers on this topic
    Oracle
    The application is used by big banks like HSBC is a testament to its reliability. I did not hear or experience any outages.Oracle is in the hosting business since long. In its previous avatar, it used to be called as Oracle on demand. So oracle has enough experience and expertise in hosting and managing customers applications in their datacenters. Oracle is the only major company which has platform as a service, database as a service and software as a service product offerings on the cloud.Hence customers can rely on Oracle as many major fortune 500 companies do.
    Incentivized
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    Performance
    Close
    No answers on this topic
    Oracle
    Cloud performance is something that they need to improve. Also it is not consistent. Sometimes for some users it is slow while for others it is fast. This is frustrating for users especially when they are in the middle of what they are doing. We communicated this to Oracle and they suggested to submit request for environment re-sizing. But again this we think should be a proactive effort from Oracle rather than relying on customers to reach out. This is something Oracle definitely needs to work on.
    Incentivized
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    Support Rating
    Close
    I haven't really had the need to use their support, but the only time I had an issue with the platform, the Close team was very attentive and responded in a short span of time. Also they take minimal time to solve issues. The only con here is there is no way to reach out to them apart from email.
    Incentivized
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    Oracle
    Support is always providing step by step details to resolve any issue we encounter. If the issue is currently not a functionality or feature of the application they are supportive in offering guidance on submitting an enhancement request. Currently there is an enhancement that will be rolled out by Oracle that was designed for our organization.
    Incentivized
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    In-Person Training
    Close
    No answers on this topic
    Oracle
    The inperson trainings from Oracle University are effective. The trainers have vast experience and teached thousands of students. In person training will make people sit in a class and do the exercises. One can also learn from other students, who come with different background, industry etc. In person training will be an immersive experience and helps learn more in a short period of time.
    Incentivized
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    Online Training
    Close
    No answers on this topic
    Oracle
    We bought online training subscription from Oracle University. The subscription allowed our team to learn the nuts and bolts of the application.The subscription model helps access to all the modules as opposed to buying training for one module. We also leveraged guided learning subscription from Oracle. Guided learning is a state of the art learning application from Oracle. It resides within the application and guides the users on each and every step. This is learning by doing and is very effective. Once you buy guided learning, oracle keeps updating it with the release of new functionality in the quarterly upgrades.
    Incentivized
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    Implementation Rating
    Close
    No answers on this topic
    Oracle
    Try to use the system as true to generic form as possible and cut over quickly. Parallel implementation is not recommended. If the numbers are accurate and materially similar to prior period - cut over. A small accounting adjustment is much better than millions in project overruns or dual system maintenance.
    Incentivized
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    Alternatives Considered
    Close
    Pipedrive was great for us for a long time. We used it for over 4 years. Our product and process was simple. When things got more complex, we needed something that could handle our growing needs and Pipedrive kept falling short. We built our own custom solution in Airtable and though it worked, we spend a lot of time managing it. Close was able to solve all our issues and save us hours per week in admin work.
    Incentivized
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    Oracle
    Oracle Cloud ERP is more flexible, more negotiable and has better breadth and support worldwide. Their reports are better and speed of implementation is faster. It stacks better since the company is larger, more stable, and has more research and development. There are more references to check with peers too.
    Incentivized
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    Scalability
    Close
    No answers on this topic
    Oracle
    Orcle ERP Cloud transformed and stabilized in this past 2 years since it was implemented. We have past the auditor reviews and 24 month end closes and 8 quarter closes and 2 FY closes. Above all we do have SEC reporting with all this data. Having said that our ERP subscription is a worthy investment and highly reliable source of information for our organization's needs
    Incentivized
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    Return on Investment
    Close
    • Positive - It's much easier now with Close.io to make sure that no deal falls through the cracks. Therefore helping us recover lost revenue.
    Incentivized
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    Oracle
    • A tool that has made us able to get much ROI by the bank account integration, management of cash, and controlling business unit.
    • Project management is made easy with its module and tracking with the exact time and issuance makes it more convenient and compatible for the return.
    • Automation in pay and expenses improve the company’s visibility in the market.
    Incentivized
    Read full review
    ScreenShots

    Close CRM Screenshots

    Screenshot of Close's Inbox, which keeps sales team's emails, calls, and follow-ups in one unified view, so nothing slips through the cracks and every lead gets the attention it deserves.Screenshot of Close's Sales Pipeline, which offers a visual overview of every deal in progress, so your team can track opportunities, forecast revenue, and stay focused on moving deals forward.Screenshot of Close's Predictive Dialer. This automatically connects sales reps to live answers back-to-back, eliminating manual dialing and maximizing talk time to reach more prospects in less time.Screenshot of Close's Lead Profiles, which gives team a complete, centralized view of every contact, communication, and activity.Screenshot of Close's Smart Views, which prioritize leads with dynamic, customizable filters that keep sales teams focused.Screenshot of Close's Workflows, which automate repetitive sales tasks and follow-up sequences.

    Oracle Fusion Cloud ERP Screenshots

    Screenshot of Critical information is available at a glance with comprehensive details a click away.Screenshot of Social collaboration meets the modern communication needs of today's employees and breaks down barriers between teams.Screenshot of A simple, modern interface provides easy access to information across areas, personalized for each user.Screenshot of Critical information is available at a glance with comprehensive details a click away.Screenshot of Analytics provide insight to understand what is happening across your business today and to predict future events by analyzing trends.Screenshot of Social collaboration meets the modern communication needs of today's employees and breaks down barriers between teams.