TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Closely

    Score9 out of 10
    N/AClosely is a LinkedIn automation tool used to grow a network on autopilot, bring a new perspective to a LinkedIn network, personalize campaigns with a data export tool, find new B2B sales opportunities through conversations, and send personalised messages on a large scale. Closely helps users find new leads in a click and bring, send a personalized message to all leads and to boost B2B sales. Another feature of Closely is that it can be used…

    $49

    per month 500 Lead Finder Credits monthly

    EngageBay

    Score7 out of 10
    N/AEngageBay is presented by the vendor as a powerful, simple, affordable, and integrated all-in-one marketing, sales, and service automation platform with a free CRM, designed for small businesses and startups to grow their business to the next level. It comprises a marketing automation suite to help businesses save time, nurture audiences and automate routines, manual tasks; free CRM and sales automation designed to keep users organized by storing and categorizing all email contacts, track deals,…

    $12.74

    per month per user

    Pricing
    CloselyEngageBay
    Editions & Modules
    Personal
    $49
    per month 500 Lead Finder Credits monthly
    Growth
    $83
    per month 5000 Lead Finder Credits monthly
    Pro
    $166
    per month Unlimited Lead Finder Credits
    FREE
    $0
    per month per user
    BASIC
    $12.74
    per month per user
    GROWTH
    $42.49
    per month per user
    PRO
    $84.99
    per month per user
    Offerings
    Pricing Offerings
    CloselyEngageBay
    Free Trial
    YesNo
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    CloselyEngageBay
    Lead Management
    Comparison of Lead Management features of Closely and EngageBay
    Feature
    Closely
    9.0
    1 Ratings
    16% above category average
    EngageBay
    -
    Ratings
    Lead nurturing automation9.01 Ratings00 Ratings
    Lead scoring and grading9.01 Ratings00 Ratings
    Data quality management9.01 Ratings00 Ratings
    Automated sales alerts and tasks9.01 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Closely and EngageBay
    Feature
    Closely
    -
    Ratings
    EngageBay
    8.2
    1 Ratings
    5% above category average
    Customer data management / contact management00 Ratings10.01 Ratings
    Workflow management00 Ratings10.01 Ratings
    Opportunity management00 Ratings8.01 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings5.01 Ratings
    Contract management00 Ratings8.01 Ratings
    Interaction tracking00 Ratings8.01 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Closely and EngageBay
    Feature
    Closely
    -
    Ratings
    EngageBay
    8.5
    1 Ratings
    10% above category average
    Case management00 Ratings7.01 Ratings
    Help desk management00 Ratings10.01 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Closely and EngageBay
    Feature
    Closely
    -
    Ratings
    EngageBay
    10.0
    1 Ratings
    26% above category average
    Lead management00 Ratings10.01 Ratings
    Email marketing00 Ratings10.01 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Closely and EngageBay
    Feature
    Closely
    -
    Ratings
    EngageBay
    9.0
    1 Ratings
    16% above category average
    Task management00 Ratings10.01 Ratings
    Billing and invoicing management00 Ratings8.01 Ratings
    Reporting00 Ratings9.01 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Closely and EngageBay
    Feature
    Closely
    -
    Ratings
    EngageBay
    7.5
    1 Ratings
    2% below category average
    Pipeline visualization00 Ratings8.01 Ratings
    Customizable reports00 Ratings7.01 Ratings
    Customization
    Comparison of Customization features of Closely and EngageBay
    Feature
    Closely
    -
    Ratings
    EngageBay
    7.5
    1 Ratings
    2% below category average
    Custom fields00 Ratings10.01 Ratings
    Scripting environment00 Ratings5.01 Ratings
    Security
    Comparison of Security features of Closely and EngageBay
    Feature
    Closely
    -
    Ratings
    EngageBay
    10.0
    1 Ratings
    17% above category average
    Single sign-on capability00 Ratings10.01 Ratings
    Role-based user permissions00 Ratings10.01 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Closely and EngageBay
    Feature
    Closely
    -
    Ratings
    EngageBay
    9.0
    1 Ratings
    18% above category average
    Marketing automation00 Ratings10.01 Ratings
    Compensation management00 Ratings8.01 Ratings
    Platform
    Comparison of Platform features of Closely and EngageBay
    Feature
    Closely
    -
    Ratings
    EngageBay
    5.0
    1 Ratings
    42% below category average
    Mobile access00 Ratings5.01 Ratings
    Best Alternatives
    CloselyEngageBay
    Small Businesses
    Dealfront
    Score8.4 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Dealfront
    Score8.4 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    No answers on this topic
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CloselyEngageBay
    Likelihood to Recommend
    9.0
    (1 ratings)
    10.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    CloselyEngageBay
    Likelihood to Recommend
    Closely
    Closing rates increase up to 25% when using Closely’s automated outreach platform. Closely gives you the ability to reach out to the exact people who are interested in your offer. You can set up the entire campaign, and then Closely will take over everything else. You can choose your message and deliver it using email or text. Sometimes the interface can be a little slow. I would suggest doing some testing before committing to this tool. Closely saves time, which is important to me. I have been using it for about a month now, and I have noticed that my close rate has increased by 25%. I am able to focus on building my list instead of doing the tedious task of emailing people.
    Incentivized
    Read full review
    EngageBay Inc.
    I would absolutely recommend EngageBay to any customer looking to switch from Marketo or Salesforce that wanted a cheaper solution while still highly effective. Those platforms require hands-on integration consultants and full-time employees that know how to handle those CRMs. This CRM is easy to use for any beginner marketer.
    Incentivized
    Read full review
    Pros
    Closely
    • I have not had any issues with LinkedIn filters.
    • The inbox feature is like a mini-CRM.
    • Closely now has a chrome extension adding more functionality.
    Incentivized
    Read full review
    EngageBay Inc.
    • Lead / customer tracking
    • Automated emails
    • Automations
    Incentivized
    Read full review
    Cons
    Closely
    • Automated Birthday messages
    • Automated congratulations of milestones
    Incentivized
    Read full review
    EngageBay Inc.
    • Landing pages
    • Livechat feature
    • Lead/customer integration
    Incentivized
    Read full review
    Usability
    Closely
    No answers on this topic
    EngageBay Inc.
    EngageBay's incredibly easy to use. I was able to pick up the CRM and start using right away with little issues. Anyone with basic CRM knowledge should be able to get started on EngageBay easy. Their customer service team also makes onboarding very easy and will work with you on any issue.
    Incentivized
    Read full review
    Support Rating
    Closely
    No answers on this topic
    EngageBay Inc.
    Their support team is incredibly response, with a livechat option anytime during business hours. I was able to work with them on a variet of issues and they were extremely hands-on. The same reps are always there and friendly and ready to work with. There isn't a CRM that has better customer service.
    Incentivized
    Read full review
    Alternatives Considered
    Closely
    No answers on this topic
    EngageBay Inc.
    Salesforce and Marketo are the strongest CRM products out there in the space. The drawback they have is that they are immensely expensive and complex to set-up / use. Salesforce is extremely complex, especially when using in conjunction with Pardot. EngageBay is simple, easy to use, and easy to build from. And their customer service is far more responsive than those platforms.
    Incentivized
    Read full review
    Return on Investment
    Closely
    • 25% increase on close rate
    • Additional social channel to nurture leads
    • Countless hours saved
    Incentivized
    Read full review
    EngageBay Inc.
    • Improved lead management and helped build lead data by 4-5x in size
    • Helped improve investor base with 100-150% growth in investors by year 1
    • Generated dozens of calendar invites to call potential investors in first year
    Incentivized
    Read full review
    ScreenShots

    Closely Screenshots

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