TrustRadius

Cloud 9 Software vs. topsOrtho

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cloud 9 Software
Score 8.7 out of 10
N/A
Anytime, anywhere access to patient data is critical in this day and age. Cloud 9 Software is a browser-based practice management system for orthodontics, pediatric dentistry, group practices, and DSOs which provides 24/7 live access to treatment planning, images, and patient data from any internet-enabled device. Cloud 9 states they have successfully deployed their cloud-based practice management software at more than 1,500 locations, and currently connects almost 15,000 individual users from…N/A
topsOrtho
Score 0.0 out of 10
N/A
tops Software headquartered in Atlanta offers software for orthodontic practices worldwide. The suite includes: – topsOrtho™ a Mac-based orthodontic practice management and imaging system. – topsCephMate™ a digital cephalometric tracing and treatment program. – topsEcho™ for the iPhone or iPad provides up-to-the-minute access to patient information and images, schedules, referrals, treatment notes, and more. -- topsCheck-In for iPad™…N/A
Pricing
Cloud 9 SoftwaretopsOrtho
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cloud 9 SoftwaretopsOrtho
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Cloud 9 SoftwaretopsOrtho
Top Pros

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Top Cons

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Best Alternatives
Cloud 9 SoftwaretopsOrtho
Small Businesses

No answers on this topic

Kareo Practice Management
Kareo Practice Management
Score 6.9 out of 10
Medium-sized Companies

No answers on this topic

Qualifacts CareLogic EHR
Qualifacts CareLogic EHR
Score 9.9 out of 10
Enterprises

No answers on this topic

Epic
Epic
Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cloud 9 SoftwaretopsOrtho
Likelihood to Recommend
8.6
(8 ratings)
-
(0 ratings)
Likelihood to Renew
9.1
(1 ratings)
-
(0 ratings)
Usability
9.1
(1 ratings)
-
(0 ratings)
Support Rating
9.1
(1 ratings)
-
(0 ratings)
Implementation Rating
7.3
(1 ratings)
-
(0 ratings)
User Testimonials
Cloud 9 SoftwaretopsOrtho
Likelihood to Recommend
Cloud 9 Software
Charting is easy. Clicking on all that tabs at each appointment. That makes it a lot quicker when charting. I would like to see a new tab to view X-rays. When I have to scroll through all the photos to view when we took the last x-rays, it’s a lot because we take photos at every appointment.
MI
Melody Ingall
Orthodontic assistant
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tops Software (Cogent Design, Inc)
No answers on this topic
Pros
Cloud 9 Software
  • Awesome support via chat and phone
  • Rewards program
  • Cloud based
  • Multiple ways to do each task
  • Personal customer experience
  • User friendly software
  • Offer online classes and yearly meetings
  • Platform to make changes and requests - yes they implement the ideas frequently as well
  • The training staff was outstanding!
Verified User
Anonymous
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tops Software (Cogent Design, Inc)
No answers on this topic
Cons
Cloud 9 Software
  • I wish the check out process could be a little more simplified.
  • I feel I do a lot more clicking with the mouse with opening and closing screens.
  • When clicking on a patient in the schedule I wish it showed who I'm calling to verify and appointment without opening the patients chart.
SG
Stephanie Grates
Scheduling Coordinator
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tops Software (Cogent Design, Inc)
No answers on this topic
Likelihood to Renew
Cloud 9 Software
Easy to use!
Verified User
Anonymous
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tops Software (Cogent Design, Inc)
No answers on this topic
Usability
Cloud 9 Software
Easy peasy! Easy to navigate and start using from day one!
Verified User
Anonymous
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tops Software (Cogent Design, Inc)
No answers on this topic
Support Rating
Cloud 9 Software
I have spoken to several support members along the way, and everyone is super helpful and exited to find a solution. Everyone is courtesy and patient. I had a problem that I could not figure out on my own and just with my description, I was given clear step by step instructions to get it solved!
Verified User
Anonymous
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tops Software (Cogent Design, Inc)
No answers on this topic
Implementation Rating
Cloud 9 Software
Better training/trainors
Verified User
Anonymous
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tops Software (Cogent Design, Inc)
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Alternatives Considered
Cloud 9 Software
The non-server version of Ortho2 we were already using would have cost a significant amount to merge our three separate office databases. Cloud 9 already had parameters set to be able to do this. All of our documents and images transferred over with just minor issues- like where would our online forms go that Cloud 9 did not have an automatic home for. Cloud 9, on the other hand, does not have nifty image layout options, their letter editor is a cranky non-Word program I do not like, and creating custom reports is definitely easier in Ortho2.
Verified User
Anonymous
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tops Software (Cogent Design, Inc)
No answers on this topic
Return on Investment
Cloud 9 Software
  • We could access everything from home during Covid shutdowns since it’s cloud based.
  • Negative would be more time editing photos & more clicks to get to things.
  • It has also made billing and insurance claims easier.
Cheslie Clark | TrustRadius Reviewer
Cheslie Clark
Dental Assistant
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tops Software (Cogent Design, Inc)
No answers on this topic
ScreenShots