Cloud Softphone vs. CloudTalk
Cloud Softphone vs. CloudTalk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Cloud Softphone | Mid-Size Companies (51-1,000 employees) | White-label softphone platform where you can create, test and deploy mobile and WebRTC endpoints in less than 30 minutes. Cloud Softphone is an application platform as a service (APaaS) that allows CSPs to create new bundles for their customers and saves them millions that would have been wasted on development costs. Our platform has been helping CSPs like BroadSoft, Cisco, Portaone, and 2600Hz to create the ideal customer experience since the launch of the first iPhone in… | $49 per month | |
CloudTalk | N/A | CloudTalk is cloud-based call center software for sales and support teams of all sizes, looking to improve customer experiences through more personalized, data-driven customer interactions. The vendor aims to help teams communicate clearly and efficiently. With CloudTalk users can get local, mobile or toll-free numbers from more than 140+ countries across the world. The vendor says they offer integration with important tools (such a CRM, Helpdesk, or… | $20 per user/month (invoiced annually) |
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Entry-level Setup Fee | Required | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Cloud Softphone | CloudTalk | |
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Top Pros |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Cloud Softphone | CloudTalk | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | Nextiva Contact Center Score 9.0 out of 10 |
Medium-sized Companies | CloudTalk Score 9.5 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Cisco Business Edition 7000 (discontinued) Score 9.0 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Cloud Softphone | CloudTalk | |
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Likelihood to Recommend | - (0 ratings) | 10.0 (45 ratings) |
Likelihood to Renew | - (0 ratings) | 8.2 (1 ratings) |
Usability | - (0 ratings) | 7.7 (5 ratings) |
Support Rating | - (0 ratings) | 3.6 (11 ratings) |
Implementation Rating | - (0 ratings) | 8.2 (1 ratings) |
Cloud Softphone | CloudTalk | |
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Likelihood to Recommend | Cloud Softphone No answers on this topic | CloudTalk.io |
Pros | Cloud Softphone No answers on this topic | CloudTalk.io |
Cons | Cloud Softphone No answers on this topic | CloudTalk.io |
Likelihood to Renew | Cloud Softphone No answers on this topic | CloudTalk.io |
Usability | Cloud Softphone No answers on this topic | CloudTalk.io |
Support Rating | Cloud Softphone No answers on this topic | CloudTalk.io |
Alternatives Considered | Cloud Softphone No answers on this topic | CloudTalk.io |
Return on Investment | Cloud Softphone No answers on this topic | CloudTalk.io |
ScreenShots | CloudTalk Screenshots |