CloudBees Continuous Integration vs. Mattermost

For all continuous integration features like multi branch pipeline, continuous build, and deployment execution, highly customizable groovy scripting, well integration with most of repositories like SVN, GIT, etc. are some of the exceptional features which helps devOps related tasks a treat to work everyday. With some minor changes in agent configuration and handling of their configuration on master instances would reduce a lot of issues. Also, cache of maven handling on agents needs to be improved (though not related to tool but the CI pipelines). But, since this is a very mature and performant tool, we expect some out of the box functionalities to handle all such scenarios. Overall, the tool works wonders because of its highly customizable features.

Incentivized

Overall, Mattermost is a great option for teams looking for an enterprise-grade solution. It's easy to set up and use, has plenty of integrations, and offers advanced security features. While it may not be the right choice for everyone, there are certainly some compelling reasons why you might want to give this project management tool a try.

Incentivized

• Customer Support
• Solutions engineering

Incentivized

• We collaborate as a team with great efficiency and ease, we solve any problem or need together through the Mattermost chat.
• Communication is made regardless of the distance where my colleagues are, it is very fast and does not slow down the progress of our work.
• We can create many channels and be more efficient, we enhance the internal productivity of each department.

Incentivized

• File or Workspace Management
• Agent configurations at master level
• Better Support for issues in product

Incentivized

• Some of the features in paid plans could be free, however, they have much offered in free plan (self-hosted)
• The Desktop App we use on windows has some bugs, like when Mattermost is down and comes back up, the app needs restart

Incentivized

Mattermost works perfectly within our company as a way to communicate seamlessly. I have had no issues with the product and continue to use it often while on and off site. The mobile app allows me to continue to communicate with my team even when I don't have my laptop with me.

Incentivized

It's an extremely easy to use software, and I would recommend it to every company that is growing. I think they could improve their notification system, as it gets a little spammy sometimes and important notifications get lost. Also needs to improve the number of private chats that you are allowed to create.

Incentivized

Support seems very unreachable from my experience. They handle cases if developers are facing issues, support seems to be very limited. It's not like other tools in a market where every mail is being taken priority and responses are sent. We see a lack in this particular aspect when it comes to CloudBees Jenkins Platform.

Incentivized

We have not had to contact support for Mattermost ever. All that we have needed has been available in the documentation or website. One of our DevOps team members set it up in a couple of hours. The whole team was using Mattermost that same day. No support needed.

Incentivized

CloudBees Jenkins Support is on par with the other enterprise tools we're currently using. It has performed well enough that we've adopted the product and placed it in the critical path of our software delivery pipelines.

Incentivized

Before Mattermost, we used Stride first, and then Slack as our communication platform. Stride got discontinued so it is not comparable, but Slack got very costly for us, with basically the same features as Mattermost - a matter of fact, the "reply" feature is surprisingly non-existent on Slack (you can reply by opening a different thread, but that is hard to follow in most cases), and not only exists in Mattermost but very straightforward. We have considered using Discord too, but then chose Mattermost for its open-source nature, and the possibility of running our very own self-hosted servers, with total control.

Incentivized

• Positive - Handles number of requests
• Positive - Customizations of pipelines helps integrate many type of frameworks
• Negative - Cache management on agents for dependencies downloaded
• Positive - credential management helps reduce configurations to be done for each project job at manual level

Incentivized

• Very high performing data migration functions and easy to navigate.
• Creating analytics on multiple big data is a very simple and reliable report with multiple benefits.
• Collaboration is effective, and easy project documentation.
• Lead generation is excellent and easy on access control management.

Incentivized