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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CloudBlue PSA

    Score9.2 out of 10
    Small Businesses (1-50 employees)
    CloudBlue PSA (formerly HarmonyPSA) provides full visibility of projects, customers and profitability in a single pane of glass, along with automation of sales, finance and operational processes. Ingram Micro acquired Harmony Business Systems and HarmonyPSA in April 2021.

    $65

    per month (billed annually)

    WorkflowMax

    Score8 out of 10
    Small Businesses (1-50 employees)
    WorkflowMax is a web-based project management solution.The platform offers end-to-end functionality standard to project management software, including time tracking, lead management, collaboration with external stakeholders, invoicing, integrations, and customizable reporting.

    $20

    per month

    Pricing
    CloudBlue PSAWorkflowMax
    Editions & Modules
    Annual SaaS
    $65.00
    per month (billed annually)
    Monthly SaaS
    Contact Sales
    Annual On-Premise
    Contact Sales
    Standard
    $20
    per month
    Standard
    $35
    per month
    Premium
    $70
    per month
    Offerings
    Pricing Offerings
    CloudBlue PSAWorkflowMax
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    CloudBlue PSAWorkflowMax
    Small Businesses
    Autotask PSA
    Score7.6 out of 10
    Autotask PSA
    Score7.6 out of 10
    Medium-sized Companies
    Workday Professional Services Automation
    Score8.2 out of 10
    Workday Professional Services Automation
    Score8.2 out of 10
    Enterprises
    Planview AdaptiveWork
    Score8.9 out of 10
    Planview AdaptiveWork
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CloudBlue PSAWorkflowMax
    Likelihood to Recommend
    10.0
    (1 ratings)
    8.8
    (28 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    7.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    CloudBlue PSAWorkflowMax
    Likelihood to Recommend
    Ingram Micro
    For organizations with 10+ employees, I think it is suitable. Smaller shops might find it overly complex.
    Incentivized
    Read full review
    WorkflowMax
    WorkflowMax is very well suited for a business that wants to track time billed by project, to have an easy way to generate invoices for those projects, and to keep track of overall productivity and invoice status. I imagine it can also be adapted to different types of businesses that deal in goods rather than services and time. I am not sure for which scenarios or businesses the program is not appropriate.
    Incentivized
    Read full review
    Pros
    Ingram Micro
    • The help desk ticket system is robust and modern.
    • Billing & invoicing from Harmony meets all our needs and is easy to use.
    • Project management and scheduling features help us stay organized and on schedule.
    Incentivized
    Read full review
    WorkflowMax
    • You can customize the notifications and this has helped us enormously to schedule dates that we overlooked. Also the templates are customizable which gives the company its own branding on its reports.
    • It is integrated with the Xero platform which makes it very useful to streamline the processes of billing, accounts payable, accounts receivable, petty cash flow and all the accounting and administrative area.
    • It also has a very complete mobile version, where we can be present and monitor the progress of projects in real time, no matter where we are.
    Incentivized
    Read full review
    Cons
    Ingram Micro
    • Training resources are still a work in progress.
    • As a software engineer, I'd like to see a more extensive API
    Incentivized
    Read full review
    WorkflowMax
    • Currently the timesheet function allows staff to input time for overlapping periods which can cause some headaches when it comes to payroll and invoicing. We understand this is being addressed.
    • The amount of flexibility in the product can create some challenges when setting up the jobs database at the onset. It is a daunting challenge but worthwhile when completed correctly and rolled out across the firm. Adding new jobs is much easier.
    • No search function to find a specific job, you have to scroll through all jobs allocated to you.
    Incentivized
    Read full review
    Likelihood to Renew
    Ingram Micro
    No answers on this topic
    WorkflowMax
    Because we can't imagine being without it!
    Incentivized
    Read full review
    Usability
    Ingram Micro
    No answers on this topic
    WorkflowMax
    It's easy to use and provides me with instant online access to the management of my business whether I am at my desk or overseas
    Incentivized
    Read full review
    Support Rating
    Ingram Micro
    No answers on this topic
    WorkflowMax
    The support team are excellent. The only downside is that you can't phone them!
    Incentivized
    Read full review
    Implementation Rating
    Ingram Micro
    No answers on this topic
    WorkflowMax
    Decide how to breakdown your ongoing jobs - are they monthly recurring or annual broken into chunks? What are you going to give clients i.e. how will your proposals and invoices look?
    Incentivized
    Read full review
    Alternatives Considered
    Ingram Micro
    Connectwise was the 600 pound gorilla with lots of features, but it was also the titantic, too big to get out of its own way. We found it too complex to use and too archaic to integrate with. As powerful as it was, it was missing a few key features that a modern PSA like CloudBlue had as a matter of course. CloudBlue feels like the new generation, and so far it's only gotten better as they grow.
    Incentivized
    Read full review
    WorkflowMax
    WorkflowMax is much much easier than Streamtime, much more affordable and easier to try out and see if it meets your needs. Streamtime is a great comprehensive product but we lost a year's subscription in investment because we couldn't get answers to the support questions we needed and they had a no refund policy!
    Incentivized
    Read full review
    Return on Investment
    Ingram Micro
    • It's allowed us to migrate away from home grown solutions to adhere to industry standards and better utilize our engineer's time.
    • Quoting new projects and hardware is easier to delegate and vastly more efficient than our previous methods.
    Incentivized
    Read full review
    WorkflowMax
    • Max enables Loan Assistant to invoice very quickly and easily and integration with Xero for card payments brings our cashflow forward.
    • Max enables the Loan Assistant team to manage their workflow in an efficient and productive way. The team all work from home. It is the centre of our Loan Assistant universe.
    Incentivized
    Read full review
    ScreenShots

    CloudBlue PSA Screenshots

    Screenshot of Customised dashboard with key business metricsScreenshot of Auto generated invoicing ensures nothing gets forgottenScreenshot of Keep on top of projectsScreenshot of Fully integrated and configurable ticketingScreenshot of Conversion of leads to prospects to customers is seamless, with no re-keying

    WorkflowMax Screenshots

    Screenshot of WorkflowMax Quoting SoftwareScreenshot of WorkflowMax CRM SoftwareScreenshot of WorkflowMax Project Management SoftwareScreenshot of WorkflowMax Mobile SiteScreenshot of Job Costing | WorkflowMaxScreenshot of Powerful Custom Reporting | WorkflowMax