What users are saying about
2 Ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8 out of 100
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.8 out of 100

Likelihood to Recommend

CloudCall

CloudCall's concept of being accessible on the iPhone via the CloucallGo app is excellent. However, at times the app drops calls, and calls are poor quality. Their softphones and chrome extension work great. Also, the call recordings and integration with a Bullhorn is excellent.
Anonymous | TrustRadius Reviewer

FreeConference.com

It's great for virtually meeting with people in other cities/countries. It's terrific how they provide so many international numbers for people to use!
Michelle Braun | TrustRadius Reviewer

Feature Rating Comparison

Cloud PBX

CloudCall
10.0
FreeConference.com
10.0
Hosted PBX
CloudCall
10.0
FreeConference.com
Multi-level Interactive Voice Response (IVR)
CloudCall
10.0
FreeConference.com
User templates
CloudCall
10.0
FreeConference.com
Call reports
CloudCall
10.0
FreeConference.com
10.0
Directory of employee names
CloudCall
10.0
FreeConference.com

Call Management

CloudCall
9.6
FreeConference.com
9.1
Answering rules
CloudCall
10.0
FreeConference.com
Call recording
CloudCall
10.0
FreeConference.com
9.1
Call park
CloudCall
9.0
FreeConference.com
Call screening
CloudCall
10.0
FreeConference.com
Message alerts
CloudCall
9.0
FreeConference.com

VoIP system collaboration

CloudCall
9.0
FreeConference.com
9.5
Audio conferencing
CloudCall
8.0
FreeConference.com
9.1
Instant messaging
CloudCall
10.0
FreeConference.com
Video conferencing
CloudCall
FreeConference.com
10.0

Mobile apps

CloudCall
7.0
FreeConference.com
Mobile app for iOS
CloudCall
7.0
FreeConference.com

Pros

CloudCall

  • Innovation- has technology that a lot of competitors don't
  • customer service and support
Anonymous | TrustRadius Reviewer

FreeConference.com

  • You can subscribe in a couple clicks and that gives you access, for free, to unlimited conference calls within the US and a selection of other countries (premium accounts give access to all countries - but the free service is already quite amazing).
  • The quality of the calls is a sure benefit. One might expect for it to be poor as I did specifically because of the cost.
  • You can use your numbers without setting up a new conference call every time.
  • You can also schedule a conference and get reminded.
Amir Draquez | TrustRadius Reviewer

Cons

CloudCall

  • The service on their app is not the best
  • The texting platform can always improve
Anonymous | TrustRadius Reviewer

FreeConference.com

  • Early on (many years ago), I occasionally had some trouble getting everyone onto the same call. But that's only happened a couple of times many moons ago.
Michelle Braun | TrustRadius Reviewer

Support Rating

CloudCall

CloudCall 10.0
Based on 1 answer
Customer support is always responsive and timely.
Anonymous | TrustRadius Reviewer

FreeConference.com

No score
No answers yet
No answers on this topic

Alternatives Considered

CloudCall

CloudCall is much better and easier functionality with more options.
Anonymous | TrustRadius Reviewer

FreeConference.com

I selected freeconferences.com at the time because I didn't have access to my webex account and I was crunched for time . I was a bit amazed/"Taken back" as i wondered why this wasn't protocol already. The platform is easy, free, a no-brainer.
Amir Draquez | TrustRadius Reviewer

Return on Investment

CloudCall

  • Call recordings have become useful in our business
  • Notes autolog in bullhorn
Anonymous | TrustRadius Reviewer

FreeConference.com

  • BEST ROI ever! It's all free and has let me access people globally. Thanks!
Michelle Braun | TrustRadius Reviewer

Pricing Details

CloudCall

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

FreeConference.com

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

CloudCall
8.0
FreeConference.com
9.1

Support Rating

CloudCall
10.0
FreeConference.com

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