CloudCall vs FreeConference.com

Likelihood to Recommend

CloudCall's concept of being accessible on the iPhone via the CloucallGo app is excellent. However, at times the app drops calls, and calls are poor quality. Their softphones and chrome extension work great. Also, the call recordings and integration with a Bullhorn is excellent.

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Verified User

Executive in Corporate

Staffing & Recruiting Company, 11-50 employees

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It's great for virtually meeting with people in other cities/countries. It's terrific how they provide so many international numbers for people to use!

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Michelle Braun

Curriculum Manager

Dixon Hughes Goodman LLPE-Learning, 1-10 employees

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Feature Rating Comparison

CloudCall

FreeConference.com

Hosted PBX

Multi-level Interactive Voice Response (IVR)

User templates

Call reports

Directory of employee names

CloudCall

FreeConference.com

Answering rules

Call recording

Call park

Call screening

Message alerts

CloudCall

FreeConference.com

Audio conferencing

Instant messaging

Video conferencing

CloudCall

FreeConference.com

Mobile app for iOS

Pros

Innovation- has technology that a lot of competitors don't
customer service and support

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Verified User

Executive in Corporate

Staffing & Recruiting Company, 11-50 employees

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You can subscribe in a couple clicks and that gives you access, for free, to unlimited conference calls within the US and a selection of other countries (premium accounts give access to all countries - but the free service is already quite amazing).
The quality of the calls is a sure benefit. One might expect for it to be poor as I did specifically because of the cost.
You can use your numbers without setting up a new conference call every time.
You can also schedule a conference and get reminded.

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Amir Draquez

Sales Support Associate

IEEE Computer SocietyEducation Management, 51-200 employees

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Cons

The service on their app is not the best
The texting platform can always improve

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Verified User

Executive in Corporate

Staffing & Recruiting Company, 11-50 employees

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Early on (many years ago), I occasionally had some trouble getting everyone onto the same call. But that's only happened a couple of times many moons ago.

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Michelle Braun

Curriculum Manager

Dixon Hughes Goodman LLPE-Learning, 1-10 employees

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Support Rating

CloudCall 10.0

Based on 1 answer

Customer support is always responsive and timely.

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Verified User

Executive in Corporate

Staffing & Recruiting Company, 11-50 employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

CloudCall is much better and easier functionality with more options.

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Verified User

Executive in Corporate

Staffing & Recruiting Company, 11-50 employees

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I selected freeconferences.com at the time because I didn't have access to my webex account and I was crunched for time . I was a bit amazed/"Taken back" as i wondered why this wasn't protocol already. The platform is easy, free, a no-brainer.

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Amir Draquez

Sales Support Associate

IEEE Computer SocietyEducation Management, 51-200 employees

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Return on Investment

Call recordings have become useful in our business
Notes autolog in bullhorn

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Verified User

Executive in Corporate

Staffing & Recruiting Company, 11-50 employees

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BEST ROI ever! It's all free and has let me access people globally. Thanks!

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Michelle Braun

Curriculum Manager

Dixon Hughes Goodman LLPE-Learning, 1-10 employees

View all 2 answers on this topic

Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Rating Summary

CloudCall

FreeConference.com

CloudCall

FreeConference.com

Likelihood to Recommend

CloudCall

FreeConference.com

Feature Rating Comparison

Hosted PBX

Multi-level Interactive Voice Response (IVR)

User templates

Call reports

Directory of employee names

Answering rules

Call recording

Call park

Call screening

Message alerts

Audio conferencing

Instant messaging

Video conferencing

Mobile app for iOS

Pros

CloudCall

FreeConference.com

Cons

CloudCall

FreeConference.com

Support Rating

CloudCall

FreeConference.com

Alternatives Considered

CloudCall

FreeConference.com

Return on Investment

CloudCall

FreeConference.com

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Rating Summary

Add comparison