CloudCall vs. FreeConference.com

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CloudCall
Score 9.4 out of 10
N/A
CloudCall is a telephony and VoIP software solution from the British company of the same name (formerly SYNETY).
$15
per month per user
FreeConference.com
Score 8.5 out of 10
N/A
FreeConference is a telephony and VoIP software solution from FreeConference.N/A
Pricing
CloudCallFreeConference.com
Editions & Modules
Pro Edition
$15
per month per user
Advanced Edition
$25
per month per user
No answers on this topic
Offerings
Pricing Offerings
CloudCallFreeConference.com
Free Trial
YesNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeRequiredNo setup fee
Additional Details
More Pricing Information
Community Pulse
CloudCallFreeConference.com
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
CloudCallFreeConference.com
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
CloudCall
8.3
3 Ratings
1% above category average
FreeConference.com
10.0
1 Ratings
20% above category average
Hosted PBX8.03 Ratings00 Ratings
Multi-level Interactive Voice Response (IVR)8.03 Ratings00 Ratings
User templates9.02 Ratings00 Ratings
Call reports9.03 Ratings10.01 Ratings
Directory of employee names7.53 Ratings00 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
CloudCall
8.3
3 Ratings
2% below category average
FreeConference.com
9.0
3 Ratings
6% above category average
Answering rules9.03 Ratings00 Ratings
Call recording9.53 Ratings9.03 Ratings
Call park7.53 Ratings00 Ratings
Call screening7.53 Ratings00 Ratings
Message alerts8.03 Ratings00 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
CloudCall
7.5
3 Ratings
10% below category average
FreeConference.com
8.0
3 Ratings
3% below category average
Video conferencing7.52 Ratings8.02 Ratings
Audio conferencing8.03 Ratings8.03 Ratings
Video screen sharing7.01 Ratings00 Ratings
Instant messaging7.53 Ratings00 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
CloudCall
8.8
3 Ratings
6% above category average
FreeConference.com
-
Ratings
Mobile app for iOS8.53 Ratings00 Ratings
Mobile app for Android9.01 Ratings00 Ratings
Best Alternatives
CloudCallFreeConference.com
Small Businesses
CloudTalk
CloudTalk
Score 9.5 out of 10
CloudTalk
CloudTalk
Score 9.5 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 9.5 out of 10
CloudTalk
CloudTalk
Score 9.5 out of 10
Enterprises
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CloudCallFreeConference.com
Likelihood to Recommend
8.5
(3 ratings)
8.0
(3 ratings)
Support Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
CloudCallFreeConference.com
Likelihood to Recommend
CloudCall
I think CloudCall is better for enterprises that need to keep the clients and employees in contact but on a professional basis. Talking over the phone makes a person understand better as compared to email conversations and takes less time too, so, CloudCall fits the gap by providing better quality calls and gives analytics as well.
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iotum
FreeConference.com is best suited when the big-name video conferencing brands are simply not working. It offers an alternative when compatibility seems to be an issue when attempting to video conference. It is less appropriate for first invitations since most people are not familiar with the brand.
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Pros
CloudCall
  • Recording
  • Log management
  • IVR
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iotum
  • I love the ability to make long distance calls without charge.
  • I was delighted when they added the ability to screen share and show my slides to my customers.
  • I also love that FreeConference.com immediately provides replays of your meetings - in case somebody wasn't able to attend live.
Read full review
Cons
CloudCall
  • The service on their app is not the best
  • The texting platform can always improve
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iotum
  • Not being able to use 800 number (toll free).
  • The website interface could be spruced up a bit.
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Support Rating
CloudCall
Customer support is always responsive and timely.
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iotum
No answers on this topic
Alternatives Considered
CloudCall
CloudCall is much better and easier functionality with more options.
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iotum
Call quality is very similar to the above products. However, most of our community partners and collaborators are not aware of FreeConference and are thus less able to utilize it without prompting and sometimes assistance from us.
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Return on Investment
CloudCall
  • Makes project work move fast, making the process productive.
  • Keeping record of the calls made for validation or verifications.
  • The only negative impact I feel is when we need support during server errors, which lags sometimes.
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iotum
  • BEST ROI ever! It's all free and has let me access people globally. Thanks!
Read full review
ScreenShots

CloudCall Screenshots

Screenshot of Keep everything in a CRM and see how teams are doing from anywhere.Screenshot of Work from anywhere, when  CloudCall integrates with  Bullhorn for Salesforce, Bullhorn Jobscience, FIVECRM, Profile Recruitment, Influence, Chameleon-i, Voyager, or LaborEdgeScreenshot of A phone system that integrated with a CRMScreenshot of Work from anywhere when CloudCall integrates with Salesforce, Bullhorn, Vincere, Microsoft Dynamics 365, Zoho, Tracker, Access, CEIPAL, Mercury or Access Recruitment CRMScreenshot of "CloudCall is more than just a telephony system. It integrated into all the different systems that we use" - Simon Trigg, Director, Quanta RecruitmentScreenshot of "What we had wasn't working. We had to get smarter, more intelligent with the way out telephony system integrated with our CRM" - Leighton Grant, IT Manager, Oakleaf Partnership Ltd