What users are saying about

CloudCall vs FreeConference.com

CloudCall
2 Ratings
FreeConference.com
7 Ratings

CloudCall

2 Ratings
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Score 8 out of 100

Based on 2 reviews and ratings

FreeConference.com

7 Ratings
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Score 9 out of 100

Based on 7 reviews and ratings

Feature Set Ratings

  • CloudCall ranks higher in 1 feature set: Call Management
  • FreeConference.com ranks higher in 1 feature set: VoIP system collaboration
  • CloudCall and FreeConference.com are tied in 1 feature set: Cloud PBX

Cloud PBX

10.0

CloudCall

100%
10.0

FreeConference.com

100%
CloudCall ranks higher in 5/5 features
CloudCall ranks higher in 5/5 features

Hosted PBX

10.0
100%
1 Rating
N/A
0 Ratings

Multi-level Interactive Voice Response (IVR)

10.0
100%
1 Rating
N/A
0 Ratings

User templates

10.0
100%
1 Rating
N/A
0 Ratings

Call reports

10.0
100%
1 Rating
10.0
100%
1 Rating

Directory of employee names

10.0
100%
1 Rating
N/A
0 Ratings

Call Management

9.6

CloudCall

96%
9.1

FreeConference.com

91%
CloudCall ranks higher in 5/5 features
CloudCall ranks higher in 5/5 features

Answering rules

10.0
100%
1 Rating
N/A
0 Ratings

Call recording

10.0
100%
1 Rating
9.1
91%
2 Ratings

Call park

9.0
90%
1 Rating
N/A
0 Ratings

Call screening

10.0
100%
1 Rating
N/A
0 Ratings

Message alerts

9.0
90%
1 Rating
N/A
0 Ratings

VoIP system collaboration

9.0

CloudCall

90%
9.5

FreeConference.com

95%
FreeConference.com ranks higher in 2/3 features
FreeConference.com ranks higher in 2/3 features

Audio conferencing

8.0
80%
1 Rating
9.1
91%
2 Ratings

Instant messaging

10.0
100%
1 Rating
N/A
0 Ratings

Video conferencing

N/A
0 Ratings
10.0
100%
1 Rating

Mobile apps

7.0

CloudCall

70%

FreeConference.com

Feature Set Not Supported
N/A
CloudCall ranks higher in 1/1 features
CloudCall ranks higher in 1/1 features

Mobile app for iOS

7.0
70%
1 Rating
N/A
0 Ratings

Attribute Ratings

  • FreeConference.com is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.0

CloudCall

80%
1 Rating
9.1

FreeConference.com

91%
2 Ratings

Support Rating

10.0

CloudCall

100%
2 Ratings

FreeConference.com

N/A
0 Ratings

Likelihood to Recommend

CloudCall

CloudCall's concept of being accessible on the iPhone via the CloucallGo app is excellent. However, at times the app drops calls, and calls are poor quality. Their softphones and chrome extension work great. Also, the call recordings and integration with a Bullhorn is excellent.

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Anonymous | TrustRadius Reviewer
Verified User
View all 1 answers on this topic

FreeConference.com

It's great for virtually meeting with people in other cities/countries. It's terrific how they provide so many international numbers for people to use!

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Michelle Braun | TrustRadius Reviewer
Michelle Braun
View all 2 answers on this topic

Pros

CloudCall

  • Innovation- has technology that a lot of competitors don't
  • customer service and support

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Anonymous | TrustRadius Reviewer
Verified User
View all 1 answers on this topic

FreeConference.com

  • You can subscribe in a couple clicks and that gives you access, for free, to unlimited conference calls within the US and a selection of other countries (premium accounts give access to all countries - but the free service is already quite amazing).
  • The quality of the calls is a sure benefit. One might expect for it to be poor as I did specifically because of the cost.
  • You can use your numbers without setting up a new conference call every time.
  • You can also schedule a conference and get reminded.

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Amir Draquez | TrustRadius Reviewer
Amir Draquez
View all 2 answers on this topic

Cons

CloudCall

  • The service on their app is not the best
  • The texting platform can always improve

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Anonymous | TrustRadius Reviewer
Verified User
View all 1 answers on this topic

FreeConference.com

  • Early on (many years ago), I occasionally had some trouble getting everyone onto the same call. But that's only happened a couple of times many moons ago.

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Michelle Braun | TrustRadius Reviewer
Michelle Braun
View all 2 answers on this topic

Pricing Details

CloudCall

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Starting Price

—

FreeConference.com

General

Free Trial
—
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Starting Price

—

Support Rating

CloudCall

CloudCall 10.0
Based on 2 answers
Customer support is always responsive and timely.

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Anonymous | TrustRadius Reviewer
Verified User
View all 2 answers on this topic

FreeConference.com

No score
No answers yet
No answers on this topic

Alternatives Considered

CloudCall

CloudCall is much better and easier functionality with more options.

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Anonymous | TrustRadius Reviewer
Verified User
View all 1 answers on this topic

FreeConference.com

I selected freeconferences.com at the time because I didn't have access to my webex account and I was crunched for time . I was a bit amazed/"Taken back" as i wondered why this wasn't protocol already. The platform is easy, free, a no-brainer.

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Amir Draquez | TrustRadius Reviewer
Amir Draquez
View all 2 answers on this topic

Return on Investment

CloudCall

  • Call recordings have become useful in our business
  • Notes autolog in bullhorn

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Anonymous | TrustRadius Reviewer
Verified User
View all 1 answers on this topic

FreeConference.com

  • BEST ROI ever! It's all free and has let me access people globally. Thanks!

Read full review

Michelle Braun | TrustRadius Reviewer
Michelle Braun
View all 2 answers on this topic

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