2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 2 reviews and ratings
1 Rating
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 10 out of 100
Based on 1 reviews and ratings
Feature Set Ratings
- CloudCall ranks higher in 3 feature sets: Cloud PBX, Call Management, VoIP system collaboration
Cloud PBX
10.0
CloudCall
100%

8.5
MyPBX
85%
CloudCall ranks higher in 5/5 features
CloudCall ranks higher in 5/5 features
Hosted PBX
10.0
100%
1 Rating
10.0
100%
1 Rating
Multi-level Interactive Voice Response (IVR)
10.0
100%
1 Rating
6.0
60%
1 Rating
User templates
10.0
100%
1 Rating
9.0
90%
1 Rating
Call reports
10.0
100%
1 Rating
9.0
90%
1 Rating
Directory of employee names
10.0
100%
1 Rating
N/A
0 Ratings
Call Management
9.6
CloudCall
96%

8.8
MyPBX
88%
CloudCall ranks higher in 4/5 features
CloudCall ranks higher in 4/5 features
Answering rules
10.0
100%
1 Rating
7.0
70%
1 Rating
Call recording
10.0
100%
1 Rating
9.0
90%
1 Rating
Call park
9.0
90%
1 Rating
9.0
90%
1 Rating
Call screening
10.0
100%
1 Rating
9.0
90%
1 Rating
Message alerts
9.0
90%
1 Rating
10.0
100%
1 Rating
VoIP system collaboration
9.0
CloudCall
90%

7.0
MyPBX
70%
CloudCall ranks higher in 2/2 features
CloudCall ranks higher in 2/2 features
Audio conferencing
8.0
80%
1 Rating
7.0
70%
1 Rating
Instant messaging
10.0
100%
1 Rating
N/A
0 Ratings
Mobile apps
7.0
CloudCall
70%

MyPBX
Feature Set Not Supported
N/A
CloudCall ranks higher in 1/1 features
CloudCall ranks higher in 1/1 features
Mobile app for iOS
7.0
70%
1 Rating
N/A
0 Ratings
Attribute Ratings
- MyPBX is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
8.0
CloudCall
80%
1 Rating

10.0
MyPBX
100%
1 Rating
Support Rating
10.0
CloudCall
100%
2 Ratings

MyPBX
N/A
0 Ratings
Likelihood to Recommend
CloudCall
CloudCall's concept of being accessible on the iPhone via the CloucallGo app is excellent. However, at times the app drops calls, and calls are poor quality. Their softphones and chrome extension work great. Also, the call recordings and integration with a Bullhorn is excellent.

Verified User
Executive in Corporate
Staffing & Recruiting Company, 11-50 employeesMyPBX
MyPBX is really well suited to a business that is willing to put in the time to work out the most appropriate system for its needs and for business owners who want to be connected 24/7 whether in or out of the office
IP and Technology Lawyer at w3iplaw.com.au
W3IP LawLaw Practice, 1-10 employees
Pros
CloudCall
- Innovation- has technology that a lot of competitors don't
- customer service and support

Verified User
Executive in Corporate
Staffing & Recruiting Company, 11-50 employeesMyPBX
- Recording and delivering voice messages for immediate retrieval from your email client.
- Simultaneous phone calls to any lines you direct.
- Intuitive and simple to use launch panel.
IP and Technology Lawyer at w3iplaw.com.au
W3IP LawLaw Practice, 1-10 employees
Cons
CloudCall
- The service on their app is not the best
- The texting platform can always improve

Verified User
Executive in Corporate
Staffing & Recruiting Company, 11-50 employeesMyPBX
- Would like to see avatars on the launch pad to easily identify users and message types.
- Pre-recorded professional voice messages for purchase and customization would be nice.
- It would be helpful to have a selection of short background music loops.
IP and Technology Lawyer at w3iplaw.com.au
W3IP LawLaw Practice, 1-10 employees
Pricing Details
CloudCall
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—MyPBX
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
—Starting Price
—Support Rating
CloudCall
CloudCall 10.0
Based on 2 answers
Customer support is always responsive and timely.

Verified User
Executive in Corporate
Staffing & Recruiting Company, 11-50 employeesMyPBX
No score
No answers yet
No answers on this topic
Alternatives Considered
CloudCall
CloudCall is much better and easier functionality with more options.

Verified User
Executive in Corporate
Staffing & Recruiting Company, 11-50 employeesMyPBX
No answers on this topic
Return on Investment
CloudCall
- Call recordings have become useful in our business
- Notes autolog in bullhorn

Verified User
Executive in Corporate
Staffing & Recruiting Company, 11-50 employeesMyPBX
- Serves as a virtual receptionist, therefore, saves on outlays.
- Extremely cost effective overseas calls.
- Never missing a business opportunity because I'm connected 24/7.
IP and Technology Lawyer at w3iplaw.com.au
W3IP LawLaw Practice, 1-10 employees