What users are saying about

CloudCall vs MyPBX

CloudCall
2 Ratings
MyPBX
1 Rating

CloudCall

2 Ratings
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Score 8 out of 100

Based on 2 reviews and ratings

MyPBX

1 Rating
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Score 10 out of 100

Based on 1 reviews and ratings

Feature Set Ratings

  • CloudCall ranks higher in 3 feature sets: Cloud PBX, Call Management, VoIP system collaboration

Cloud PBX

10.0

CloudCall

100%
8.5

MyPBX

85%
CloudCall ranks higher in 5/5 features
CloudCall ranks higher in 5/5 features

Hosted PBX

10.0
100%
1 Rating
10.0
100%
1 Rating

Multi-level Interactive Voice Response (IVR)

10.0
100%
1 Rating
6.0
60%
1 Rating

User templates

10.0
100%
1 Rating
9.0
90%
1 Rating

Call reports

10.0
100%
1 Rating
9.0
90%
1 Rating

Directory of employee names

10.0
100%
1 Rating
N/A
0 Ratings

Call Management

9.6

CloudCall

96%
8.8

MyPBX

88%
CloudCall ranks higher in 4/5 features
CloudCall ranks higher in 4/5 features

Answering rules

10.0
100%
1 Rating
7.0
70%
1 Rating

Call recording

10.0
100%
1 Rating
9.0
90%
1 Rating

Call park

9.0
90%
1 Rating
9.0
90%
1 Rating

Call screening

10.0
100%
1 Rating
9.0
90%
1 Rating

Message alerts

9.0
90%
1 Rating
10.0
100%
1 Rating

VoIP system collaboration

9.0

CloudCall

90%
7.0

MyPBX

70%
CloudCall ranks higher in 2/2 features
CloudCall ranks higher in 2/2 features

Audio conferencing

8.0
80%
1 Rating
7.0
70%
1 Rating

Instant messaging

10.0
100%
1 Rating
N/A
0 Ratings

Mobile apps

7.0

CloudCall

70%

MyPBX

Feature Set Not Supported
N/A
CloudCall ranks higher in 1/1 features
CloudCall ranks higher in 1/1 features

Mobile app for iOS

7.0
70%
1 Rating
N/A
0 Ratings

Attribute Ratings

  • MyPBX is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.0

CloudCall

80%
1 Rating
10.0

MyPBX

100%
1 Rating

Support Rating

10.0

CloudCall

100%
2 Ratings

MyPBX

N/A
0 Ratings

Likelihood to Recommend

CloudCall

CloudCall's concept of being accessible on the iPhone via the CloucallGo app is excellent. However, at times the app drops calls, and calls are poor quality. Their softphones and chrome extension work great. Also, the call recordings and integration with a Bullhorn is excellent.

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Anonymous | TrustRadius Reviewer
Verified User
View all 1 answers on this topic

MyPBX

MyPBX is really well suited to a business that is willing to put in the time to work out the most appropriate system for its needs and for business owners who want to be connected 24/7 whether in or out of the office

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Kim Walters | TrustRadius Reviewer
Kim Walters
View all 1 answers on this topic

Pros

CloudCall

  • Innovation- has technology that a lot of competitors don't
  • customer service and support

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Anonymous | TrustRadius Reviewer
Verified User
View all 1 answers on this topic

MyPBX

  • Recording and delivering voice messages for immediate retrieval from your email client.
  • Simultaneous phone calls to any lines you direct.
  • Intuitive and simple to use launch panel.

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Kim Walters | TrustRadius Reviewer
Kim Walters
View all 1 answers on this topic

Cons

CloudCall

  • The service on their app is not the best
  • The texting platform can always improve

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Anonymous | TrustRadius Reviewer
Verified User
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MyPBX

  • Would like to see avatars on the launch pad to easily identify users and message types.
  • Pre-recorded professional voice messages for purchase and customization would be nice.
  • It would be helpful to have a selection of short background music loops.

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Kim Walters | TrustRadius Reviewer
Kim Walters
View all 1 answers on this topic

Pricing Details

CloudCall

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Starting Price

—

MyPBX

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
—

Starting Price

—

Support Rating

CloudCall

CloudCall 10.0
Based on 2 answers
Customer support is always responsive and timely.

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Anonymous | TrustRadius Reviewer
Verified User
View all 2 answers on this topic

MyPBX

No score
No answers yet
No answers on this topic

Alternatives Considered

CloudCall

CloudCall is much better and easier functionality with more options.

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Anonymous | TrustRadius Reviewer
Verified User
View all 1 answers on this topic

MyPBX

No answers on this topic

Return on Investment

CloudCall

  • Call recordings have become useful in our business
  • Notes autolog in bullhorn

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Anonymous | TrustRadius Reviewer
Verified User
View all 1 answers on this topic

MyPBX

  • Serves as a virtual receptionist, therefore, saves on outlays.
  • Extremely cost effective overseas calls.
  • Never missing a business opportunity because I'm connected 24/7.

Read full review

Kim Walters | TrustRadius Reviewer
Kim Walters
View all 1 answers on this topic

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