CloudCall vs. MyPBX

I think CloudCall is better for enterprises that need to keep the clients and employees in contact but on a professional basis. Talking over the phone makes a person understand better as compared to email conversations and takes less time too, so, CloudCall fits the gap by providing better quality calls and gives analytics as well.

Incentivized

MyPBX is really well suited to a business that is willing to put in the time to work out the most appropriate system for its needs and for business owners who want to be connected 24/7 whether in or out of the office

• Recording
• Log management
• IVR

Incentivized

• Recording and delivering voice messages for immediate retrieval from your email client.
• Simultaneous phone calls to any lines you direct.
• Intuitive and simple to use launch panel.

• The service on their app is not the best
• The texting platform can always improve

Incentivized

• Would like to see avatars on the launch pad to easily identify users and message types.
• Pre-recorded professional voice messages for purchase and customization would be nice.
• It would be helpful to have a selection of short background music loops.

Customer support is always responsive and timely.

Incentivized

CloudCall is much better and easier functionality with more options.

Incentivized

• Makes project work move fast, making the process productive.
• Keeping record of the calls made for validation or verifications.
• The only negative impact I feel is when we need support during server errors, which lags sometimes.

Incentivized

• Serves as a virtual receptionist, therefore, saves on outlays.
• Extremely cost effective overseas calls.
• Never missing a business opportunity because I'm connected 24/7.