What users are saying about
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8 out of 100
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.9 out of 100

Likelihood to Recommend

CloudCall

CloudCall's concept of being accessible on the iPhone via the CloucallGo app is excellent. However, at times the app drops calls, and calls are poor quality. Their softphones and chrome extension work great. Also, the call recordings and integration with a Bullhorn is excellent.
Anonymous | TrustRadius Reviewer

Solgari Cloud Communications

Excellent for small and large companies. Great for sales staff who need to work remotely. No need for inside sales to be in the office all the time.
Liz Fulham | TrustRadius Reviewer

Feature Rating Comparison

Cloud PBX

CloudCall
10.0
Solgari Cloud Communications
9.6
Hosted PBX
CloudCall
10.0
Solgari Cloud Communications
10.0
Multi-level Interactive Voice Response (IVR)
CloudCall
10.0
Solgari Cloud Communications
10.0
User templates
CloudCall
10.0
Solgari Cloud Communications
8.0
Call reports
CloudCall
10.0
Solgari Cloud Communications
10.0
Directory of employee names
CloudCall
10.0
Solgari Cloud Communications
10.0

Call Management

CloudCall
9.6
Solgari Cloud Communications
9.2
Answering rules
CloudCall
10.0
Solgari Cloud Communications
10.0
Call recording
CloudCall
10.0
Solgari Cloud Communications
10.0
Call park
CloudCall
9.0
Solgari Cloud Communications
8.0
Call screening
CloudCall
10.0
Solgari Cloud Communications
9.0
Message alerts
CloudCall
9.0
Solgari Cloud Communications
9.0

VoIP system collaboration

CloudCall
9.0
Solgari Cloud Communications
Audio conferencing
CloudCall
8.0
Solgari Cloud Communications
Instant messaging
CloudCall
10.0
Solgari Cloud Communications

Mobile apps

CloudCall
7.0
Solgari Cloud Communications
10.0
Mobile app for iOS
CloudCall
7.0
Solgari Cloud Communications
Mobile app for Android
CloudCall
Solgari Cloud Communications
10.0

Pros

CloudCall

  • Innovation- has technology that a lot of competitors don't
  • customer service and support
Anonymous | TrustRadius Reviewer

Solgari Cloud Communications

  • Great call quality
  • Love that I've been able to listen into sales calls
  • Love that I've been able to record all our sales calls
  • Love that I've been able to whisper to staff on their sales calls, helping to answer the clients questions whilst they are still on the call
  • Great cloud technology that supports sales staff working remotely
Liz Fulham | TrustRadius Reviewer

Cons

CloudCall

  • The service on their app is not the best
  • The texting platform can always improve
Anonymous | TrustRadius Reviewer

Solgari Cloud Communications

  • 3CX keypad could be more intuitive
Liz Fulham | TrustRadius Reviewer

Support Rating

CloudCall

CloudCall 10.0
Based on 1 answer
Customer support is always responsive and timely.
Anonymous | TrustRadius Reviewer

Solgari Cloud Communications

No score
No answers yet
No answers on this topic

Alternatives Considered

CloudCall

CloudCall is much better and easier functionality with more options.
Anonymous | TrustRadius Reviewer

Solgari Cloud Communications

Solgari is way better than Skype or Google hangouts. I love the simplicity of it's usage and how easy the sales team can listen into and records calls.
Liz Fulham | TrustRadius Reviewer

Return on Investment

CloudCall

  • Call recordings have become useful in our business
  • Notes autolog in bullhorn
Anonymous | TrustRadius Reviewer

Solgari Cloud Communications

  • Kept our costs low
  • Accelerate our revenue as the software is great for coaching new hires and sales staff
Liz Fulham | TrustRadius Reviewer

Pricing Details

CloudCall

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Solgari Cloud Communications

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

CloudCall
8.0
Solgari Cloud Communications
10.0

Support Rating

CloudCall
10.0
Solgari Cloud Communications

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