CloudCall vs. Solgari Cloud Communications

I think CloudCall is better for enterprises that need to keep the clients and employees in contact but on a professional basis. Talking over the phone makes a person understand better as compared to email conversations and takes less time too, so, CloudCall fits the gap by providing better quality calls and gives analytics as well.

Incentivized

Excellent for small and large companies. Great for sales staff who need to work remotely. No need for inside sales to be in the office all the time.

Incentivized

• Recording
• Log management
• IVR

Incentivized

• Great call quality
• Love that I've been able to listen into sales calls
• Love that I've been able to record all our sales calls
• Love that I've been able to whisper to staff on their sales calls, helping to answer the clients questions whilst they are still on the call
• Great cloud technology that supports sales staff working remotely

Incentivized

• The service on their app is not the best
• The texting platform can always improve

Incentivized

• 3CX keypad could be more intuitive

Incentivized

Customer support is always responsive and timely.

Incentivized

CloudCall is much better and easier functionality with more options.

Incentivized

Solgari is way better than Skype or Google hangouts. I love the simplicity of it's usage and how easy the sales team can listen into and records calls.

Incentivized

• Makes project work move fast, making the process productive.
• Keeping record of the calls made for validation or verifications.
• The only negative impact I feel is when we need support during server errors, which lags sometimes.

Incentivized

• Kept our costs low
• Accelerate our revenue as the software is great for coaching new hires and sales staff

Incentivized