What users are saying about
2 Ratings
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Score 8 out of 100
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.9 out of 100

Feature Set Ratings

  • CloudCall ranks higher in 2 feature sets: Cloud PBX, Call Management
  • Solgari Cloud Communications ranks higher in 1 feature set: Mobile apps

Cloud PBX

10.0

CloudCall

100%
9.6

Solgari Cloud Communications

96%
CloudCall ranks higher in 5/5 features

Hosted PBX

10.0
100%
1 Rating
10.0
100%
1 Rating

Multi-level Interactive Voice Response (IVR)

10.0
100%
1 Rating
10.0
100%
1 Rating

User templates

10.0
100%
1 Rating
8.0
80%
1 Rating

Call reports

10.0
100%
1 Rating
10.0
100%
1 Rating

Directory of employee names

10.0
100%
1 Rating
10.0
100%
1 Rating

Call Management

9.6

CloudCall

96%
9.2

Solgari Cloud Communications

92%
CloudCall ranks higher in 5/5 features

Answering rules

10.0
100%
1 Rating
10.0
100%
1 Rating

Call recording

10.0
100%
1 Rating
10.0
100%
1 Rating

Call park

9.0
90%
1 Rating
8.0
80%
1 Rating

Call screening

10.0
100%
1 Rating
9.0
90%
1 Rating

Message alerts

9.0
90%
1 Rating
9.0
90%
1 Rating

VoIP system collaboration

9.0

CloudCall

90%

Solgari Cloud Communications

Feature Set Not Supported
N/A
CloudCall ranks higher in 2/2 features

Audio conferencing

8.0
80%
1 Rating
N/A
0 Ratings

Instant messaging

10.0
100%
1 Rating
N/A
0 Ratings

Mobile apps

7.0

CloudCall

70%
10.0

Solgari Cloud Communications

100%
CloudCall ranks higher in 1/2 features

Mobile app for iOS

7.0
70%
1 Rating
N/A
0 Ratings

Mobile app for Android

N/A
0 Ratings
10.0
100%
1 Rating

Attribute Ratings

  • Solgari Cloud Communications is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.0

CloudCall

80%
1 Rating
10.0

Solgari Cloud Communications

100%
1 Rating

Support Rating

10.0

CloudCall

100%
2 Ratings

Solgari Cloud Communications

N/A
0 Ratings

Likelihood to Recommend

CloudCall

CloudCall's concept of being accessible on the iPhone via the CloucallGo app is excellent. However, at times the app drops calls, and calls are poor quality. Their softphones and chrome extension work great. Also, the call recordings and integration with a Bullhorn is excellent.
Anonymous | TrustRadius Reviewer

Solgari Cloud Communications

Excellent for small and large companies. Great for sales staff who need to work remotely. No need for inside sales to be in the office all the time.
Liz Fulham | TrustRadius Reviewer

Pros

CloudCall

  • Innovation- has technology that a lot of competitors don't
  • customer service and support
Anonymous | TrustRadius Reviewer

Solgari Cloud Communications

  • Great call quality
  • Love that I've been able to listen into sales calls
  • Love that I've been able to record all our sales calls
  • Love that I've been able to whisper to staff on their sales calls, helping to answer the clients questions whilst they are still on the call
  • Great cloud technology that supports sales staff working remotely
Liz Fulham | TrustRadius Reviewer

Cons

CloudCall

  • The service on their app is not the best
  • The texting platform can always improve
Anonymous | TrustRadius Reviewer

Solgari Cloud Communications

  • 3CX keypad could be more intuitive
Liz Fulham | TrustRadius Reviewer

Pricing Details

CloudCall

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Solgari Cloud Communications

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Support Rating

CloudCall

CloudCall 10.0
Based on 2 answers
Customer support is always responsive and timely.
Anonymous | TrustRadius Reviewer

Solgari Cloud Communications

No score
No answers yet
No answers on this topic

Alternatives Considered

CloudCall

CloudCall is much better and easier functionality with more options.
Anonymous | TrustRadius Reviewer

Solgari Cloud Communications

Solgari is way better than Skype or Google hangouts. I love the simplicity of it's usage and how easy the sales team can listen into and records calls.
Liz Fulham | TrustRadius Reviewer

Return on Investment

CloudCall

  • Call recordings have become useful in our business
  • Notes autolog in bullhorn
Anonymous | TrustRadius Reviewer

Solgari Cloud Communications

  • Kept our costs low
  • Accelerate our revenue as the software is great for coaching new hires and sales staff
Liz Fulham | TrustRadius Reviewer

Add comparison