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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CloudContactAI

    Score10 out of 10
    Small Businesses (1-50 employees)
    AllCode aims to make it easy, fast and affordable to send SMS, Email, and Voice marketing campaigns, with CloudContactAI. Users can engage in 1-on-1 conversations with customers, and have two way conversations with customers in real-time.N/A

    Kickserv

    Score9.3 out of 10
    N/AKickserv is a field service management solution, headquartered in Austin, Texas. It includes features such as dynamic scheduling optimization, invoicing and online payments, and detailed reporting.

    $79

    per month

    Pricing
    CloudContactAIKickserv
    Editions & Modules
    No answers on this topic
    Starter
    $79
    per month
    Business
    $159
    per month
    Premium
    $239
    per month
    Solo
    Free
    Offerings
    Pricing Offerings
    CloudContactAIKickserv
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    CloudContactAIKickserv
    Small Businesses
    Telegram
    Score8.8 out of 10
    ServiceTitan
    Score7.4 out of 10
    Medium-sized Companies
    Telegram
    Score8.8 out of 10
    No answers on this topic
    Enterprises
    Telegram
    Score8.8 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CloudContactAIKickserv
    Likelihood to Recommend
    10.0
    (2 ratings)
    10.0
    (10 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    10.0
    (1 ratings)
    7.0
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    9.0
    (1 ratings)
    User Testimonials
    CloudContactAIKickserv
    Likelihood to Recommend
    AllCode
    CloudContactAI is a great platform for communicating with customers and sending them deals. Through CloudContactAI we inform customers about good deals, business updates, and to schedule meetings in bulk. We don't have multiple physical locations, but the clients functionality is a great feature that enables users to create different sub accounts to manage multiple store locations, departments, or clients.
    Read full review
    Kickserv
    We use KickServ for nearly every aspect of our operation and cannot think of a scenario when it is "inappropriate" or "less appropriate". It is the backbone of our operation and is used for everything from data gathering to estimates to invoices to payments and accounts receivables to reports to tracking to storage of photos and past invoices. Better searching abilities would be good instead of having to create tags for things we don't know we are going to need later.
    Incentivized
    Read full review
    Pros
    AllCode
    • Facilitate email campaigns
    • Facilitate voice campaigns
    • Facilitate SMS campaigns
    Read full review
    Kickserv
    • Organization - keeps everything organized nicely and has several different filters that you can use to view only the information you need.
    • Simple website - this was important because you want it to load quickly when you are in the office and on the road.
    • Database - keeps track of the things that you enter. This is nice when trying to get information on a product or a price when requested by the customer.
    Incentivized
    Read full review
    Cons
    AllCode
    • Can improve the voice calling functionality
    • Can make the user interface a little easier
    • Can improve the billing section
    Read full review
    Kickserv
    • Integration with email marketing
    • Advanced searching capabilities (i.e. If I wanted to search for every job I did that had the words "water damage" in their descriptions).
    • More ability to customize templates (like adding additional artwork, pictures)
    Incentivized
    Read full review
    Likelihood to Renew
    AllCode
    No answers on this topic
    Kickserv
    It's perfect for our company. We rely on it. Tech support is great. We're very happy.
    Incentivized
    Read full review
    Usability
    AllCode
    I give CloudContactAI a 10/10 because it solves all of the issues I have on just one platform. Before I discovered CCAI, I was using multiple platforms to manage all of my communication. This started to become an issue--I had so many tabs on my browser that it began to be counterproductive. CloudContactAI simplifies communication.
    Read full review
    Kickserv
    It is intuitive enough, but there is some training that will be necessary because of a perceived redundancy within their workflow. It can be hard to distinguish which stage a customer is in (thus what the most important thing to be working on, if you are in sales, for instance) without some training.
    Incentivized
    Read full review
    Support Rating
    AllCode
    CloudContactAI has offered their total support throughout the entire process. They helped me onboard and establish my organization. Whenever I've had a fast, simple question, I was able to consult their documentation page or chatbot on their website to find the support I needed within just a couple of minutes.
    Read full review
    Kickserv
    Very good technical help. The team is well-versed in their product and what to look for, particularly when interacting with other software platforms. You nearly always get a live person when you call, and if you don't, they will return your call promptly. This is another factor in my client's decision to move forward with their solution.
    Incentivized
    Read full review
    Alternatives Considered
    AllCode
    [CloudContactAI] is a lot better than other products because it offers an insightful blog to help you become a better marketer, video tutorials for every feature.
    Read full review
    Kickserv
    Easier to use than Salesforce. More robust than Zoho. More functionality that is easier to learn than both.
    Incentivized
    Read full review
    Return on Investment
    AllCode
    • Helped improve customer relationships
    • Helped drive more sales
    • Helped provide better support for our customers
    Read full review
    Kickserv
    • We are essentially paper free. No paper work orders.
    • We've been able to avoid a layer of middle management by supplementing this layer with technology. KickServ is a part of that layer.
    • Negatively speaking, like all technology, it has created a void of human level connection. Because we know that we can deliver work orders to our foremen remotely, we are less likely to drive up to the shop and shake a hand or see someone face to face. We had to learn that lesson the hard way, that both technology and human connection are necessary to maintain our culture.
    Incentivized
    Read full review
    ScreenShots

    CloudContactAI Screenshots

    Screenshot of Ability to support multiple clients, franchises or affiliates.  Data within each client is siloed.Screenshot of Easy provisioning of a phone number within a client. Phone numbers are assigned by area codeScreenshot of Intuitive SMS inbox with real-time bidirectional communicationScreenshot of Sophisticated SMS Campaign management with the ability to send campaigns immediately or schedule.Screenshot of Contact Management that enables you to view all SMS, Voice calls, and Emails