What users are saying about
12 Ratings
2 Ratings
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Score 10 out of 100
12 Ratings
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Score 9.3 out of 100

Attribute Ratings

  • CloudContactAI and TextMagic are tied in 1 area: Likelihood to Recommend

Likelihood to Recommend

10.0

CloudContactAI

100%
2 Ratings
10.0

TextMagic

100%
6 Ratings

Usability

10.0

CloudContactAI

100%
1 Rating

TextMagic

N/A
0 Ratings

Support Rating

9.0

CloudContactAI

90%
1 Rating

TextMagic

N/A
0 Ratings

Likelihood to Recommend

CloudContactAI

CloudContactAI is a great platform for communicating with customers and sending them deals. Through CloudContactAI we inform customers about good deals, business updates, and to schedule meetings in bulk. We don't have multiple physical locations, but the clients functionality is a great feature that enables users to create different sub accounts to manage multiple store locations, departments, or clients.
travor house | TrustRadius Reviewer

TextMagic

It is well suited for our small company. We have employees in multiple states; some without company email; and many without company devices to check email during non-business hours
Alissa Hamilton | TrustRadius Reviewer

Pros

CloudContactAI

  • Facilitate email campaigns
  • Facilitate voice campaigns
  • Facilitate SMS campaigns
travor house | TrustRadius Reviewer

TextMagic

  • Easy to use
  • Reminders when our balance is low, we never have to worry about going to send a text and not having enough credits
  • Multiple users are able to work off of the same account
  • Detailed records kept of each text conversation
Courtney Kuzmich | TrustRadius Reviewer

Cons

CloudContactAI

  • Can improve the voice calling functionality
  • Can make the user interface a little easier
  • Can improve the billing section
travor house | TrustRadius Reviewer

TextMagic

  • Connection between other services ERP, CRM and slack.
  • Textmagic is a tool for kids who want to SMS chat.
  • The possibility to change the SMS provider to Twilio or others. It is not legal to forbid that but they find a way to bypass that.
Anonymous | TrustRadius Reviewer

Pricing Details

CloudContactAI

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

CloudContactAI Editions & Modules

Additional Pricing Details

TextMagic

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$4 per outbound text

TextMagic Editions & Modules

On-premise Edition
Pay as You Go Plan0.041
  1. per outbound text
SaaS Edition
Pay as You Go Plan0.041
  1. per outbound text
Additional Pricing Details
Pay only for outbound text messages. Inbound SMS is free.

Usability

CloudContactAI

CloudContactAI 10.0
Based on 1 answer
I give CloudContactAI a 10/10 because it solves all of the issues I have on just one platform. Before I discovered CCAI, I was using multiple platforms to manage all of my communication. This started to become an issue--I had so many tabs on my browser that it began to be counterproductive. CloudContactAI simplifies communication.
travor house | TrustRadius Reviewer

TextMagic

No score
No answers yet
No answers on this topic

Support Rating

CloudContactAI

CloudContactAI 9.0
Based on 1 answer
CloudContactAI has offered their total support throughout the entire process. They helped me onboard and establish my organization. Whenever I've had a fast, simple question, I was able to consult their documentation page or chatbot on their website to find the support I needed within just a couple of minutes.
travor house | TrustRadius Reviewer

TextMagic

No score
No answers yet
No answers on this topic

Alternatives Considered

CloudContactAI

[CloudContactAI] is a lot better than other products because it offers an insightful blog to help you become a better marketer, video tutorials for every feature.
Anonymous | TrustRadius Reviewer

TextMagic

We have our company cell phones through AT&T and we researched setting up a text blasting service through them. It would have been a very expensive option and it made no sense to spend that kind of money when TextMagic does everything we need it to do for a minimal investment
Alissa Hamilton | TrustRadius Reviewer

Return on Investment

CloudContactAI

  • Helped improve customer relationships
  • Helped drive more sales
  • Helped provide better support for our customers
travor house | TrustRadius Reviewer

TextMagic

  • For the price we pay, I cannot think of any negative impact. It is very affordable. We usually pay $50 at a time and that will last us a month or so.
Courtney Kuzmich | TrustRadius Reviewer

Screenshots

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